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Account Delivery Manager Jobs in Arizona (NOW HIRING)

Datavant

Senior Service Delivery Manager

Phoenix, AZ

$94K - $130K/yr

Partner with Account Management, Implementation, Workforce Planning, and NOC to support new client onboarding, remodels, and transitions * Support integration of global delivery and centralized ...

K2services

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

This role is responsible for ensuring exceptional service delivery, managing client expectations ... The Client Account Manager partners closely with firm leadership and operational teams to ensure ...

Opensity Solutions

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

The Client Account Manager serves as the primary relationship manager and strategic liaison for ... This role is responsible for ensuring exceptional service delivery, managing client expectations ...

MBI Management Services Inc.

Account Manager

Phoenix, AZ · On-site

$28 - $35/hr

Summary: The Account Manager plays a critical role in fostering relationships with key house accounts, re-engaging lost business, and delivering exceptional customer service. This position is ...

DATAECONOMY

client partner

Phoenix, AZ · On-site

Manage quarterly Business Reviews to ensure client satisfaction. * Collect and coordinate farming activities with the account delivery team. Contract Management: * Statement of Work (SOW ...

Kelso Industries

Account Manager

Phoenix, AZ · On-site

Kelso Building Services delivers commercial HVAC, mechanical, and facility support solutions to ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Kelso Industries

Account Manager

Phoenix, AZ · On-site

Kelso Building Services delivers commercial HVAC, mechanical, and facility support solutions to ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

Kelso Industries

Account Manager

Phoenix, AZ · On-site

Kelso Building Services delivers commercial HVAC, mechanical, and facility support solutions to ... Support contract retention through proactive account management. Grow Existing Accounts * Identify ...

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All JobsAccount Delivery JobsAccount Delivery Manager JobsAccount Delivery Manager Jobs in Arizona

Account Delivery Manager information

See Arizona salary details

$27.5K

$61.3K

$98.8K

How much do account delivery manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for account delivery manager in Arizona is $61,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account delivery manager, and why are they important?

To thrive as an Account Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools (like Jira or MS Project), CRM systems, and ITIL or PMP certifications is highly valued. Exceptional communication, problem-solving, and negotiation skills help foster client trust and coordinate diverse teams. These competencies are crucial for ensuring successful project delivery, maintaining client satisfaction, and driving ongoing business growth.

What is the difference between Account Delivery Manager vs Client Services Manager?

AspectAccount Delivery ManagerClient Services Manager
Primary FocusOverseeing project delivery and client satisfaction for specific accountsManaging client relationships and service quality across multiple accounts
ResponsibilitiesEnsuring project timelines, budgets, and deliverables are metMaintaining ongoing client relationships and addressing service issues
Work EnvironmentProject teams, client sites, internal coordinationClient-facing, account management teams, customer support
Required CredentialsRelevant industry experience, project management skills, possibly certifications like PMPCustomer service experience, communication skills, industry knowledge

While both roles focus on client satisfaction, the Account Delivery Manager primarily ensures successful project delivery within specific accounts, whereas the Client Services Manager emphasizes ongoing client relationships and service quality across multiple accounts.

What is an account delivery manager?

An Account Delivery Manager is a professional responsible for overseeing the delivery of services or products to clients, ensuring their needs are met and expectations exceeded. They act as the primary point of contact between the client and the delivery teams, managing project timelines, budgets, and quality standards. Account Delivery Managers also work to build strong client relationships, resolve issues, and identify opportunities for business growth. Their role is crucial in maintaining client satisfaction and ensuring successful project outcomes.

How much do account delivery managers get paid?

Account Delivery Managers typically earn between $70,000 and $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, often including bonuses and benefits.

How does an account delivery manager typically collaborate with clients and internal teams to ensure successful project outcomes?

An Account Delivery Manager acts as the main liaison between clients and internal delivery teams, ensuring clear communication and alignment on project objectives. They regularly meet with clients to understand needs, address concerns, and provide updates, while also coordinating with project managers, technical staff, and support teams to manage resources and timelines. This role requires balancing client expectations with internal capabilities, proactively identifying risks, and facilitating solutions to keep projects on track. Strong collaboration and relationship management skills are essential for success in this position.

Is delivery manager a stressful job?

A delivery manager role can be stressful due to managing project deadlines, client expectations, and team coordination. The job often requires strong organizational skills, problem-solving, and the ability to handle pressure in fast-paced environments.
What are the most commonly searched types of Account Delivery jobs in Arizona? The most popular types of Account Delivery jobs in Arizona are:
What are popular job titles related to Account Delivery Manager jobs in Arizona? For Account Delivery Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Account Delivery Manager jobs in Arizona look for? The top searched job categories for Account Delivery Manager jobs in Arizona are:
What cities in Arizona are hiring for Account Delivery Manager jobs? Cities in Arizona with the most Account Delivery Manager job openings:
Account Delivery Manager jobs near you
Infographic showing various Account Delivery Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,333 per year, or $29.5 per hour.

Account Delivery Manager - Structured Cabling

Black Box

Phoenix, AZ • On-site

Full-time

Re-posted 16 days ago

Job description


Role description:
  • Responsible for continuity, renewal, and profitability of the assigned account(s) in a vertical, with a strong focus on delivery governance and operational efficiency.
  • Act as the single point of accountability for client delivery outcomes - managing delivery across horizontals through coordination with PMs and delivery ops.
  • Work in collaboration with Sales team (Vertical AM/BDM/Sol. Arch.) to drive client satisfaction and enable delivery-led growth through account-specific SLA achievement.
  • Coordinate and act as conduit for overall delivery - stitching together an account view by working together with PM's, Account manager and Practitioner sales.

Key responsibilities:
  • Drive delivery execution and delivery excellence in adherence to SLAs.
  • Primary owner for account delivery & mgmt. of all projects under the assigned account: account level SLAs, reviews, resource planning, CSAT & budget.
  • Partner with WMG to manage capacity planning and secure timely staffing; collaborate with Horizontal PMs to ensure aligned delivery execution.
  • Ensure adherence to technical documentation required by client for project.
  • Tracking and monitoring project specific KPIs and reporting the same in prescribed format to develop an account-level tracking; sharing inputs with AM as well.
  • Tracking resource cost forecasts on existing projects; prepare and share weekly/monthly reports to Delivery director for tracking of key cost metrics.
  • Drive operational metrics for project & provide inputs to AM/Business Development Manager for account-level planning.
  • Support AM and Solution Architect in identification of margin improvement initiatives (including automation); drive implementation/ operationalization.
  • Drive customer satisfaction by being primary relationship holder with key client stakeholders for delivery of all projects.
  • Serve as the primary contact for clients, managing stakeholder relationships & ensuring satisfaction throughout the delivery lifecycle.
    Drive CSAT improvement actions based on delivery feedback.
  • Lead governance activities for project & support in account-level governance.
  • Collaborate in creation of project specific delivery plan along with Project managers and drive periodic reviews with the client.
  • Drive and coordinate account governance activities (incl. QBRs, MBRs), validate invoice and follow-up on collections.
  • Participate in client pursuit and support account growth.
  • Contribute delivery insights to pursuit and renewal discussions to ensure alignment of commitments with delivery capabilities.
    Identify opportunities for extension within the account- delivery trends, capability gaps, or upsell/cross-sell opportunities; provide input on new account leads.

Key Interfaces:
  • Interacts with Account Managers, PM's and Delivery Ops for tracking of operational and
    financial metrics for the projects.
  • Share inputs with AM on any additional resource requirements to deliver current project.
  • SoW e.g. address underperformance, scope miss or performance issue.
  • Coordinate with AM/BDM, Practitioner Sales, Solution Architect for project kick-off.
  • Coordinate with WMG for capacity planning and fulfillment of resource requisitions.

Key Metrics:
  • KPIs
  • Gross Margin %
  • Invoiced Revenue
  • Client satisfaction (CSAT score)
  • Cost overruns - Negative margin accounts (#, Revenue, Gross Margin)

Key Result Areas (KRAs)
  • Delivery Quality scores (SLA compliance, COQ, COPQ)
  • % On-time delivery
  • % Variance in GM forecast vs actual
  • Account Expansion %

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