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Account Delivery Manager Jobs in Ohio (NOW HIRING)

Tata Consultancy Service Limited

Delivery Manager

Columbus, OH · On-site

$140K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must Have Technical/Functional Skills 1. Strong Customer facing skills 2. Enable farming of account ... Escalation Management • Identify delivery risks proactivel y: o Resource gaps (e.g., onsite ...

gjpepsi

Territory Delivery Manager

Wilmington, OH · On-site

Territory Delivery Manager Position Summary To serve our internal and external customers by ... Surveys accounts within territory to ensure service and equipment meets or exceeds established ...

Accellis Technology Group

Be Seen First

Client Experience and Service Delivery Manager

Cleveland, OH · On-site

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reduced service escalations Requirements for the role Experience * 2+ years in an MSP leadership role, such as Service Desk Lead, Service Delivery Manager, or Technical Account Manager, with ...

q.beyond AG

$103.63 - $126.65/hr

  • Medical

  • Retirement

Manage the delivery of our services for one or more key business customers. * Support customers ... V acation entitlement : 30 days of vacation, special leave and a sabbatical account for restful ...

Exavalu

Account Manager-Insurance

Columbus, OH · On-site

Overview : Role: Account Manager - Insurance Locations: Columbus, Ohio Additional location ... Ensure timely and successful delivery of services as per client expectations. * Identify ...

Kendall Group

Account Manager

Columbus, OH

Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ... and management in an effort to achieve account goals * Interact with Kendall management and ...

Kendall Group

Account Manager

Columbus, OH · On-site

Make special or emergency deliveries if needed * Contribute to annual budgeting and forecasting ... and management in an effort to achieve account goals * Interact with Kendall management and ...

ImagineX Consulting

Client Delivery Leader

Columbus, OH · On-site

  • Medical

  • Retirement

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

ImagineX Consulting

Client Delivery Leader

Columbus, OH · On-site

$110 - $170/hr

  • Medical

  • Retirement

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

ImagineX Consulting

Client Delivery Leader

Columbus, OH · On-site

  • Medical

  • Retirement

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

Buildto

Client Delivery Leader

Columbus, OH · On-site

$110 - $170/hr

  • Medical

  • Retirement

Experience: 8-10+ years of blended experience in IT Business Analysis, Project/Program Management, and Account Management. A background leading consulting or digital product delivery teams is highly ...

New

1 800 Flowers

Key Account Manager

Westerville, OH · Remote

Serve as the primary point of contact for assigned accounts, delivering a high level of service and ... Manage pipeline activity and account notes within Salesforce. * Track customer interactions ...

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All JobsAccount Delivery JobsAccount Delivery Manager JobsAccount Delivery Manager Jobs in Ohio

Account Delivery Manager information

See Ohio salary details

$28K

$62.6K

$100.8K

How much do account delivery manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for account delivery manager in Ohio is $62,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $74,600.00 per year, depending on experience, location, and employer.

What is an account delivery manager?

An Account Delivery Manager is a professional responsible for overseeing the delivery of services or products to clients, ensuring their needs are met and expectations exceeded. They act as the primary point of contact between the client and the delivery teams, managing project timelines, budgets, and quality standards. Account Delivery Managers also work to build strong client relationships, resolve issues, and identify opportunities for business growth. Their role is crucial in maintaining client satisfaction and ensuring successful project outcomes.

How does an account delivery manager typically collaborate with clients and internal teams to ensure successful project outcomes?

An Account Delivery Manager acts as the main liaison between clients and internal delivery teams, ensuring clear communication and alignment on project objectives. They regularly meet with clients to understand needs, address concerns, and provide updates, while also coordinating with project managers, technical staff, and support teams to manage resources and timelines. This role requires balancing client expectations with internal capabilities, proactively identifying risks, and facilitating solutions to keep projects on track. Strong collaboration and relationship management skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an account delivery manager, and why are they important?

To thrive as an Account Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools (like Jira or MS Project), CRM systems, and ITIL or PMP certifications is highly valued. Exceptional communication, problem-solving, and negotiation skills help foster client trust and coordinate diverse teams. These competencies are crucial for ensuring successful project delivery, maintaining client satisfaction, and driving ongoing business growth.

What is the difference between Account Delivery Manager vs Client Services Manager?

AspectAccount Delivery ManagerClient Services Manager
Primary FocusOverseeing project delivery and client satisfaction for specific accountsManaging client relationships and service quality across multiple accounts
ResponsibilitiesEnsuring project timelines, budgets, and deliverables are metMaintaining ongoing client relationships and addressing service issues
Work EnvironmentProject teams, client sites, internal coordinationClient-facing, account management teams, customer support
Required CredentialsRelevant industry experience, project management skills, possibly certifications like PMPCustomer service experience, communication skills, industry knowledge

While both roles focus on client satisfaction, the Account Delivery Manager primarily ensures successful project delivery within specific accounts, whereas the Client Services Manager emphasizes ongoing client relationships and service quality across multiple accounts.

How much do account delivery managers get paid?

Account Delivery Managers typically earn between $70,000 and $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-demand industries may offer higher compensation, often including bonuses and benefits.

What are popular job titles related to Account Delivery Manager jobs in Ohio?

For Account Delivery Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Account Delivery Manager jobs in Ohio look for?

The top searched job categories for Account Delivery Manager jobs in Ohio are:

What cities in Ohio are hiring for Account Delivery Manager jobs?

Cities in Ohio with the most Account Delivery Manager job openings:

Account Delivery Manager jobs near you
Infographic showing various Account Delivery Manager job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $62,571 per year, or $30.1 per hour.

Delivery Manager

Tata Consultancy Service Limited

Columbus, OH • On-site

$140K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Must Have Technical/Functional Skills
1. Strong Customer facing skills
2. Enable farming of account and develop growth opportunities
Roles & Responsibilities
1. Client Relationship & Account Ownership
• Act as primary interface between client leadership and TCS
• Build strong relationships with Directors, Business Heads, and Account Stakeholders
• Own overall account satisfaction (CSAT/CSI) and engagement health
• Represent TCS as the face of delivery at onsite
2. End-to-End Service Ownership (Across Towers/Portfolios)
• Drive integrated delivery across various portfolios
• Ensure SLA/KPI adherence, quality, and timeliness of deliverables
• Oversee:
o Incident / Problem / Change governance
o Production stability and business continuity
3. Demand Management & Business Alignment
• Understand client business priorities (Utilities domain grid, billing, trading, compliance)
• Convert business needs into:
o Enhancements
o Projects
o Transformation initiatives
• Work with delivery teams to shape solutions and execution strategy
4. Governance & Executive Reporting
• Lead all governance forums:
o Weekly operational reviews
o Monthly PMR / QBR
o Leadership connects
• Present:
o SLA/KPI performance
o Risks & mitigation plans
o Improvement roadmap
• Track and ensure closure of actions from governance meetings
5. Financial & Commercial Accountability
• Own account-level metrics:
o Revenue realization
o Resource utilization
o Gross margin
• Identify growth opportunities (new SoW, additional applications scope)
• Support contract renewals, pricing, and commercial discussions
6. Risk & Escalation Management
• Identify delivery risks proactivel y:
o Resource gaps (e.g., onsite bandwidth issues)
o SLA/KPI risks
• Manage:
o Client escalations
o Critical incidents with high business impact
• Drive RCA-based corrective and preventive actions
7. OnsiteOffshore Coordination
• Ensure seamless coordination between:
o Onsite team (client-facing)
o Offshore delivery teams
• Maintain structured cadence:
o Daily ops calls
o Weekly service reviews
o Leadership connects
• Enable alignment on priorities, risks, and deliverables
8. Client Feedback & Continuous Improvement
• Capture structured client feedback and expectations
• Drive:
o Automation initiatives (RiO, productivity)
o Service improvements
o Innovation adoption
• Translate feedback into actionable improvement plans
9. Compliance & Utilities Domain Governance
• Ensure adherence to:
o Security standards (e.g., NERC/CIP for utilities)
o Audit and compliance requirements
• Align delivery with:
o Regulatory standards
o Customer-specific policies
Salary Range: $140,000 -$150,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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