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Technical Account Manager Jobs (NOW HIRING)

Kaseya Careers

Technical Account Manager

Miami, FL · Remote

Position Summary As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our ...

Soni Resources

Technical Account Manager

Dover, NH · On-site

$135K/yr

This role blends Technical Account Management with Technical Project Management and is ideal for someone who enjoys owning client relationships while driving successful technical delivery. Key ...

Kaseya Careers

Technical Account Manager

Miami, FL · On-site

Position Summary As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our ...

NextDeavor Inc.

Technical Account Manager

Lehi, UT · On-site

$39.44 - $49.30/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Varonis

Technical Account Manager

Seattle, WA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Chicago, IL · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

Portland, OR · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Varonis

Technical Account Manager

Charleston, SC · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Minneapolis, MN · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Des Moines, IA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Des Moines, IA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

Morrisville, NC · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Perfect Audience

Technical Account Manager

Chicago, IL · On-site

The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure ...

Varonis

Technical Account Manager

Portland, OR · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Morrisville, NC · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

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How much do technical account manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to Become a Technical Account Manager

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
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Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager

Technical Account Manager

Software Guidance & Assistance

Lehi, UT

Other

Posted 25 days ago

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Technical Account Manager for a contract assignment with one of our premier SaaS clients in Lehi, UT. Onsite 2-3 days per week.
Ultimate Success is our Digital Experience offering contributing to the success of our largest customers by wrapping Support Delivery and Technical Account Management around the customer. As a Manager for Technical Account Management your goal is to lead, coach, develop, and mentor a team of Technical Account Managers. Technical Account Managers (TAMs) build, develop, and maintain one-on-one relationships with our Ultimate Success customers. TAMs produce and deliver a prescribed set of technical services specifically designed to help Customers maintain operational health, while adopting new solutions and functionality to fully realize their investment. You will have successfully led a software and/or SaaS-based technical team in Professional Services, Support or Technical Account Management. You are a great communicator, have strong executive presence, perform well under pressure, have customer facing experience, managed a book of business, and are service and customer centric.
Responsibilities:
  • Direct management responsibilities for all designated resources, team objectives, morale and culture
  • Motivate the team to deliver exceptional customer experiences though discovery and understanding of customer needs
  • Set quarterly individual goals and provide ongoing performance feedback as well as formal performance appraisals and practice radical candor
  • Evaluate measurement criteria to uncover trends in organizational performance, including: customer happiness, operating efficiency, solution adoption and customer retention
  • Advocate for your team to drive global visibility and collaborate across boundaries on process improvements, customer concerns, and local business objectives
  • Give back to the practice through extra curricular activities outside of your immediate responsibilities
  • Attract, hire and retain top talent
  • Engage in support of key accounts and critical issue management
  • Partner with the Customer Success and Sales leadership team to align Support efforts to drive customer retention and value realization

Required Skills:
  • Minimum of 5 years of people management experience in a fast-paced, enterprise level, critical software support, professional services or account management environment with a focus on building high performing teams
  • Proven track record of ability to manage a complex book as well as mentor the team simultaneously
  • Core skills/proficiencies include Leadership, Customer Relations, Performance Management, Process Management, Data Analysis, Account Management, Problem Solving, Effective Communication, Critical Thinking, Business Insight, and Technical Curiosity
  • Act as a role model to others: sets an example of integrity, ethical behavior and professionalism and demonstrate what good looks like by doing
  • Direct experience managing customer concerns successfully with a positive outcome maintaining high CSAT
  • Excellent organizational skills, ability to prioritize, create clarity, remove roadblocks, and drive projects
  • Outstanding communications skills (presentation, written, and verbal) to interact with all levels of the internal and customer organization
  • Ability to explain complex concepts to direct reports, peers, customers and senior leadership
  • Excellent problem-solving skills and ability to navigate complicated situations in a professional manner
  • Direct experience with Adobe Digital Experience solutions highly desired - AEM workfront and Genstudio

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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