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Senior Msp Account Manager Jobs in Indiana (NOW HIRING)

Senior Account Manager Department: Professional Services Employment Type: Full Time Location: OneNet Global - Remote Compensation: $77,000 - $85,000 / year Description The Senior Account Manager owns ...

Senior Account Manager

Brownsburg, IN · On-site

$100K - $115K/yr

Senior Account Manager Location (city, state): Indianapolis, IN Work Schedule: M-F, 8 - 5 Type of Employment : Direct Hire Compensation: $100,000 - $115,000 / year Industry: Life Sciences ...

Senior Account Manager

Brownsburg, IN · On-site

$100K - $115K/yr

Senior Account Manager Location (city, state): Indianapolis, IN Work Schedule: M-F, 8 - 5 Type of Employment : Direct Hire Compensation: $100,000 - $115,000 / year Industry: Life Sciences ...

We're looking for an experienced Senior Account Manager to join our logistics team. In this role, you'll be responsible for managing complex client accounts, overseeing project execution, and serving ...

As a Senior Account Manager, you will represent Circle Logistics and manage and promote our services to new customers, build and manage your book of business, and provide outstanding customer service ...

As a Senior Account Manager, you will represent Circle Logistics and manage and promote our services to new customers, build and manage your book of business, and provide outstanding customer service ...

As a Senior Account Manager, you will represent Circle Logistics and manage and promote our services to new customers, build and manage your book of business, and provide outstanding customer service ...

Senior Account Manager - Fort Wayne, Indiana Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication ...

Senior Account Manager - Fort Wayne, Indiana Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication ...

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Senior Account Manager - Fort Wayne, Indiana Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication ...

Senior Account Manager Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication, and Innovative ...

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Senior Msp Account Manager information

What is the difference between Senior Msp Account Manager vs Msp Account Manager?

AspectSenior Msp Account ManagerMsp Account Manager
CredentialsTypically requires more experience, certifications like CompTIA or Microsoft, and advanced industry knowledgeRequires relevant certifications and experience but generally less extensive
Work EnvironmentManages key accounts, develops strategic relationships, and oversees complex solutionsHandles daily client interactions, manages service delivery, and supports account growth
Employer & Industry UsageCommon in managed service providers, IT consulting firms, and technology companiesWidely used across MSPs, IT service companies, and tech vendors

The main difference between a Senior Msp Account Manager and an Msp Account Manager lies in experience, responsibilities, and strategic involvement. Senior managers typically handle larger accounts, develop long-term strategies, and require more advanced certifications. Both roles are vital in MSP environments, but the senior position involves higher-level client management and leadership responsibilities.

What are popular job titles related to Senior Msp Account Manager jobs in Indiana?

For Senior Msp Account Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Senior Msp Account Manager jobs?

Cities in Indiana with the most Senior Msp Account Manager job openings:

Infographic showing various Senior Msp Account Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Account Manager

F3 Design

Bloomington, IN • On-site

$77 - $85/hr

Other

Posted 5 days ago


Job description

Senior Account Manager

Department: Professional Services

Employment Type: Full Time

Location: OneNet Global - Remote

Compensation: $77,000 - $85,000 / year

Description

The Senior Account Manager owns a portfolio of Tier 1 and Tier 2 accounts across OneNet Global’s managed IT services, cloud solutions, and cybersecurity offerings. This is a dual retention and revenue role — Senior AMs are expected to deeply understand each client’s business, proactively identify expansion opportunities, and deliver a consistently exceptional client experience. They partner closely with the vCIO/TAM on quarterly business reviews for strategic accounts and serve as a mentor and escalation resource for Account Managers on the team.

This role is part of a newly established Client Success department being built from the ground up under the Director of Client Success. There is genuine opportunity for a motivated person to shape how client success is done at OneNet Global.

This role offers a competitive base salary of $77,000.00 to $85,000.00 annually with OTE of $100,000.00 to $115,000.00.

Key Responsibilities
  • Serve as primary point of contact for a portfolio of Tier 1 and Tier 2 accounts
  • Develop and execute account plans that drive retention and identify upsell opportunities
  • Partner with the vCIO/TAM to prepare and deliver quarterly business reviews (QBRs) for strategic accounts
  • Proactively monitor account health indicators including support volume, contract dates, and relationship signals
  • Own renewal conversations and negotiate contract expansions within approval thresholds
  • Escalate technical issues appropriately and follow through to resolution
  • Maintain accurate CRM records, activity logs, and account health scores in HubSpot
  • Surface upsell and cross-sell opportunities and coordinate with Sales and the vCIO on larger opportunities
  • Mentor Account Managers and provide guidance on complex account situations
  • Represent the client voice internally — bring structured feedback to delivery, product, and leadership
Skills, Knowledge & Expertise
  • 3 to 5 or more years in account management, customer success, or B2B sales — managed IT services, cloud solutions, cybersecurity, or technology services strongly preferred
  • Proven track record of hitting retention and upsell targets — be ready to share specific numbers
  • Comfortable leading conversations with business owners, operations leaders, and C-suite contact
  • Strong organizational skills and ability to manage a meaningful portfolio without things falling through the cracks
  • Working knowledge of managed IT infrastructure, cloud services, or cybersecurity solutions
  • CRM proficiency required — HubSpot, Salesforce, ConnectWise, or similar
  • Experience with PSA tools (ConnectWise, Autotask) is a plus but not required
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