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Account Manager Biotech Jobs in Indiana (NOW HIRING)

Deliver end-to-end solutions to global customers in the fast-changing Pharmaceutical, Biotechnology ... The Account Manager, Life Sciences position is the perfect blend of all these opportunities. At ...

We are building a new kind of biotech company, one that maintains its roots as a science-based ... Als Key Account Manager ubernimmst du die Fuhrung fur dein Gebiet : strategisch, analytisch und ...

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Account Manager Biotech information

What is the difference between Account Manager Biotech vs Sales Representative Biotech?

AspectAccount Manager BiotechSales Representative Biotech
Primary RoleManage existing client accounts, ensure customer satisfaction, and grow account revenueProspect new clients, promote products, and close sales
Work EnvironmentClient meetings, account planning, and relationship managementField sales, product demonstrations, and client acquisition
CredentialsBiotech knowledge, sales experience, possibly a degree in life sciencesBiotech or life sciences background, sales skills, often entry to mid-level

While both roles involve sales in the biotech industry, the Account Manager Biotech focuses on maintaining and expanding relationships with existing clients, whereas the Sales Representative Biotech primarily seeks new clients and sales opportunities. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the key skills and qualifications needed to thrive as an account manager in biotech, and why are they important?

To thrive as an Account Manager in Biotech, you need a strong background in life sciences or a related field, coupled with experience in sales or account management. Familiarity with CRM systems, data analysis tools, and relevant industry regulations is typically required, and certifications in sales or biotechnology can be advantageous. Excellent communication, relationship-building, and problem-solving skills help you effectively manage client accounts and collaborate with cross-functional teams. These skills ensure the ability to drive business growth, maintain client satisfaction, and stay competitive in a complex, evolving industry.

What does an account manager in biotech do?

An Account Manager in Biotech is responsible for managing relationships with clients, such as pharmaceutical companies, research institutions, or healthcare providers. They act as the main point of contact, ensuring clients’ needs are met and products or services are delivered effectively. Their duties often include developing sales strategies, overseeing project delivery, and identifying new business opportunities. Account Managers in this field must possess strong scientific knowledge and communication skills to bridge the gap between technical teams and clients.

How does an account manager in biotech typically collaborate with scientific and commercial teams to meet client needs?

As an Account Manager in the biotech sector, you’ll work closely with both scientific and commercial teams to ensure client expectations are exceeded. This often involves translating complex technical requirements from clients into actionable objectives for research, product development, and marketing colleagues. Regular cross-functional meetings, project updates, and joint problem-solving sessions are common, ensuring that projects stay on track and solutions are aligned with client goals. Effective communication skills and the ability to bridge the gap between science and business are essential in this collaborative environment.
What are popular job titles related to Account Manager Biotech jobs in Indiana? For Account Manager Biotech jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Account Manager Biotech jobs? Cities in Indiana with the most Account Manager Biotech job openings:
Infographic showing various Account Manager Biotech job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Strategic Account Manager

Langham Logistics, Inc

Greenfield, IN • On-site

$81K/yr

Other

Posted 11 days ago


Job description

Summary

Langham Logistics, Inc. is a 35-year-old Indiana-based company providing comprehensive cold chain and ambient temperature warehousing and transportation solutions that our customers, many Fortune 500 Pharmaceutical companies as well as other biotech, rely on as an extension of their businesses.

We are seeking an exceptional manager located in the Indianapolis, IN area to join our team and manage strategic accounts, drive process improvement across the organization to ensure the company can successfully scale with continued growth, manage key customer initiatives such as transportation opportunities (international and air freight), proactively address customer issues, accurate billing, weekly performance and value-add reporting. This position will own the client once the Integration team has successfully completed the onboarding. The successful candidate will work cross functionally with the onboarding, operations and leadership teams to ensure Langham is delivering a value-add high touch customer experience and retaining our top clients.

Performance Evaluation

Performance will be evaluated based on meeting the requirements of the job description, including:
  • Owning and managing the relationship with strategic accounts
  • Helping provide the highest level of customer experience to our top customers through an integrated approach with internal and external stakeholders
  • Customer retention and execution on the strategy for each account
  • Having a deep understanding of each customer contract
  • Accurate weekly and monthly invoicing including capturing all scope change from onboarding through the life of the contract
  • Weekly KPI performance report outs to clients based on the contract
  • Helping drive existing customer growth plans

Critical skills, knowledge, and behaviors

Demonstrated success in working cross-functionally with all departments to deliver solutions. Ability to influence senior decision makers to drive needed change within our customers. Experience with pharmaceutical manufacturers, technical expertise in cGMP operations, and regulatory knowledge are preferred. Success in attracting, retaining, and developing team members to support a growing organization is also preferred.

Experience and Education

The successful candidate should have:

  • A minimum of 10 years of managing a team and successfully driving organic growth and strong track record of customer retention.
  • Bachelor’s degree is preferred

Additional Job Requirements

Job requirements include:

  • Analyzing and driving action on customer data, market trends and customer feedback
  • Travel as needed.
  • Ability to pivot in a fast-paced growth environment.

Work environment

Work is performed at Langham headquarters located in Indianapolis, our other warehouse locations and onsite client visits.