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It Remote Msp Jobs (NOW HIRING)

Back Bay Networks

IT Specialist

Houston, TX · Remote

... MSP) focused on delivering exceptional IT support and solutions to a diverse client base. We take a ... This is a remote position, but candidates must be based in the Houston, TX area to support clients ...

Back Bay Networks

IT Specialist

Houston, TX · Remote

This is a remote position, but candidates must be based in the Houston, TX area to support clients ... Experience working in an MSP environment * Familiarity with RMM and PSA tools * Certifications such ...

CNR Technologies

Junior IT Technician

Woodstock, GA · On-site +1

$20K - $30K/yr

Remote flexibility with onsite visits as needed * Flexible paid time off * Company-supported ... Exposure to real-world MSP operations and client environments Compensation Compensation is based on ...

skynet managed technology services

Be Seen First

Senior MSP Tech

Columbus, OH · Remote

$75K - $90K/yr

You'll own complex escalations, lead IT projects from scoping to completion, and be the person the ... Compensation $75,000-$90,000 depending on experience, plus full benefits. (Hybrid/Remote considered ...

Local Infusion

IT Director

Nashville, TN · Remote

This role will primarily manage our outsourced Managed Service Provider (MSP) relationship and ... The Local Infusion Way Local Infusion is a respectful, upbeat, and remote-first team united by our ...

Local Infusion

IT Director

Nashville, TN · Remote

This role will primarily manage our outsourced Managed Service Provider (MSP) relationship and ... The Local Infusion Way Local Infusion is a respectful, upbeat, and remote-first team united by our ...

FusionTek

IT Project Manager (MSP)

Kirkland, WA · On-site +1

$90K - $110K/yr

Since 2007, we've been delivering high-quality IT infrastructure management and support to small ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...

FusionTek

IT Project Manager (MSP)

Tampa, FL · Remote

$90K - $110K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...

Addison Group

MSP Project Manager

Danvers, MA · Remote

$90K - $100K/yr

Information Technology / Managed Services Location: Remote with occasional travel Assignment Type ... Previous MSP (Managed Service Provider) experience required. * Proven ability to successfully ...

FusionTek

IT Project Manager (MSP)

Federal Way, WA · Remote

$90K - $110K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...

FusionTek

IT Project Manager (MSP)

Washington, DC · Remote

$90K - $110K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...

Addison Group

MSP Project Manager

Danvers, MA · Remote

$90K - $100K/yr

Information Technology / Managed Services Location: Remote with occasional travel Assignment Type ... Previous MSP (Managed Service Provider) experience required. * Proven ability to successfully ...

FusionTek

IT Project Manager (MSP)

Kirkland, WA · Remote

$90K - $110K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... Minimum of 4 years of project management experience within a Managed Service Provider (MSP ...

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All JobsIt Remote Msp Jobs

It Remote Msp information

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$62.5K

$210.1K

$363K

How much do it remote msp jobs pay per year?

As of Jun 27, 2026, the average yearly pay for it remote msp in the United States is $210,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $250,500.00 per year, depending on experience, location, and employer.

What is an IT Remote MSP?

An IT Remote MSP (Managed Service Provider) is a company or professional that manages and supports a business's IT infrastructure and end-user systems remotely. They monitor networks, handle cybersecurity, perform backups, and provide technical support without being physically present at the client's location. This remote approach allows businesses to access expert IT help, reduce costs, and ensure their technology is running smoothly. MSPs often offer proactive maintenance to prevent issues before they impact operations.

What are the key skills and qualifications needed to thrive as an IT Remote MSP, and why are they important?

To thrive as an IT Remote MSP (Managed Service Provider), you need strong technical knowledge in networking, systems administration, and cybersecurity, often supported by certifications like CompTIA A+, Network+, or Microsoft Certified solutions. Proficiency with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft 365 or Azure is typically required. Excellent problem-solving, communication, and time management skills help you address client issues efficiently and build trust. These competencies are crucial for delivering reliable, proactive IT support to diverse clients in a fast-paced, remote environment.

What is the difference between It Remote Msp vs It Support Specialist?

AspectIt Remote MspIt Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentRemote, Managed Service Provider settingsOn-site or remote, corporate or client sites
Industry UsageIT service providers, MSP companiesCorporate IT departments, tech support firms

It Remote MSP and It Support Specialist roles share certifications and technical skills but differ mainly in work environment and industry focus. It Remote MSP professionals typically work remotely for managed service providers, handling multiple clients, while It Support Specialists often work on-site or in corporate settings providing direct support. Both roles require similar credentials but serve different operational contexts.

What are some common challenges faced by IT professionals working remotely for an MSP, and how can they be managed?

IT professionals in remote MSP (Managed Service Provider) roles often encounter challenges such as managing multiple client environments, prioritizing urgent tickets, and maintaining effective communication with both clients and internal teams. Successfully navigating these challenges involves strong organizational skills, using remote management tools efficiently, and staying proactive about documenting work. Regular virtual meetings and leveraging collaboration platforms can help maintain clear communication and ensure alignment across distributed teams.
More about It Remote Msp jobs
What cities are hiring for It Remote Msp jobs? Cities with the most It Remote Msp job openings:
What states have the most It Remote Msp jobs? States with the most job openings for It Remote Msp jobs include:
What job categories do people searching It Remote Msp jobs look for? The top searched job categories for It Remote Msp jobs are:
It Remote Msp jobs near you
Infographic showing various It Remote Msp job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $210,137 per year, or $101 per hour.

IT Manager - MSP & Vendor Management - Remote

ReFocus Eye Health

Stamford, CT • On-site, Remote

$95K - $110K/yr

Full-time

Posted 8 days ago

Job description

Job Type
Full-time
Description
About ReFocus Eye Health
ReFocus Eye Health is a multi-site ophthalmology platform operating at 100+ clinic. Our technology function runs lean and modern: a Microsoft 365 / Intune / Entra ID environment supported by a managed service provider (MSP), with continuous growth through acquisitions. We are looking for an IT Manager to own our vendor relationships and IT project delivery as we scale.
Position summary
The IT Manager is the internal owner of ReFocus Eye Health's managed service provider (MSP) relationship and IT project delivery across all locations. This is a management and coordination role: you will manage vendors, drive IT projects and acquisition (M&A) site cutovers, and keep daily operations on track - with enough technical fluency to hold the MSP accountable. This is not a hands-on engineering role; technical architecture and design remain with the Director of Technology. You will professionalize vendor governance and project delivery and serve as the dependable single point of coordination for IT across the organization.
Key responsibilities
MSP & vendor management
• Serve as the primary internal owner of the MSP relationship; manage scope, SLAs, ticket quality, escalations, and overall delivery performance.
• Coordinate IT vendors and review scope and invoices for accuracy and value.
• Provide the MSP and vendors with a single, consistent point of contact and accountability.
IT project & cutover coordination
• Coordinate IT projects and M&A site cutovers end to end: timelines, vendor scheduling, readiness checklists, and stakeholder communication (execution performed by the MSP and vendors).
• Partner with the Project Manager on cross-functional tracking; owns the IT-specific delivery within those projects.
• Coordinate rollout of standardized device images and practice-level application configuration (defined technically by the Director, executed by the MSP).
Operations coordination
• Triage and route incidents to the MSP, track resolution, and keep sites informed; act as the first internal point of contact for IT issues.
• Maintain operational documentation, SOPs, and outputs from asset and visibility tooling.
Reporting & escalation
• Report status, risks, and vendor performance to the Director; escalate technical decisions rather than making them.
• Apply technical literacy to read tickets, validate MSP work, and push credibly on SLAs and quality.
Required qualifications
• Associate's degree in information technology or a related field - or equivalent experience or credentials.
• 4+ years in IT, including project coordination and vendor or MSP management.
• Demonstrated MSP/vendor management with SLA and performance accountability.
• Strong project-coordination and delivery skills, ideally across multi-site environments.
• Technical literacy across Microsoft 365, Intune/endpoint concepts, and networking - enough to manage vendors credibly (hands-on engineering not required).
• Excellent communication, stakeholder-management, and organizational skills.
• Comfortable operating as the sole internal IT manager partnering with an external MSP.
Ability to travel up to 15%
Preferred qualifications
• Bachelor's degree in information technology or a related field.
• Healthcare / HIPAA-regulated environment experience.
• M&A integration / site-cutover coordination experience.
• Familiarity with EHR/PM platforms (e.g., Nextech, NextGen) and ConnectWise or similar ticketing.
• PMP, ITIL, or comparable project/service-management credential.
What success looks like
• First 90 days: own the MSP relationship and daily ticket follow-through; establish a clear cadence and reporting rhythm with the MSP.
• First 6 months: MSP managed to define SLAs; IT projects and cutovers running on coordinated timelines.
• First 12 months: dependable vendor governance and project delivery across all sites.
Ability to work remotely and MUST live in the eastern standard time zone.
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Salary Description
95k to 110k

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