The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager ... SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract ...
The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager ... SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract ...
SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software ... Embrace remote work, with occasion travel. If you're ready to contribute to a culture of trust ...
SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software ... Embrace remote work, with occasion travel. If you're ready to contribute to a culture of trust ...
Sr. Customer Success Manager
Three Rivers, MI · On-site +1
Preferredqualifications& skills: * 4+ years' experience in Customer Success,Technical Account management, TechnologyConsultingorTechnology Solutions Development. * Experiencedelivering large-scale ...
Sr. Customer Success Manager
Three Rivers, MI · On-site +1
Preferredqualifications& skills: * 4+ years' experience in Customer Success,Technical Account management, TechnologyConsultingorTechnology Solutions Development. * Experiencedelivering large-scale ...
Strategic Dealer Customer Success Manager - Michigan
Detroit, MI · On-site +1
$110K - $130K/yr
This role is not a traditional Customer Success position. It is a strategic operator role ... in Automotive SaaS, dealership operations, or enterprise-level account management * Proven ...
Strategic Dealer Customer Success Manager - Michigan
Detroit, MI · On-site +1
$110K - $130K/yr
This role is not a traditional Customer Success position. It is a strategic operator role ... in Automotive SaaS, dealership operations, or enterprise-level account management * Proven ...
Customer Success Coordinator
Three Rivers, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Three Rivers, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Wyoming, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Wyoming, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Three Rivers, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Three Rivers, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Wyoming, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Coordinator
Wyoming, MI · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Customer Experience Program Manager
Atlanta, MI · Remote
$100K - $125K/yr
... a remote, direct hire opportunity for a Customer Experience Project/Program Manager! Candidates ... or customer success (restaurant, hospitality, or SaaS industry experience preferred). Proven ...
New
Customer Experience Program Manager
Atlanta, MI · Remote
$100K - $125K/yr
... a remote, direct hire opportunity for a Customer Experience Project/Program Manager! Candidates ... or customer success (restaurant, hospitality, or SaaS industry experience preferred). Proven ...
New
Customer Experience Program Manager
Atlanta, MI · Remote
$100K - $125K/yr
... a remote, direct hire opportunity for a Customer Experience Project/Program Manager! Candidates ... or customer success (restaurant, hospitality, or SaaS industry experience preferred). Proven ...
New
Customer Experience Program Manager
Atlanta, MI · Remote
$100K - $125K/yr
... a remote, direct hire opportunity for a Customer Experience Project/Program Manager! Candidates ... or customer success (restaurant, hospitality, or SaaS industry experience preferred). Proven ...
New
Product Manager
Grand Rapids, MI · On-site +1
We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... You'll partner closely with Design, Engineering, Sales, Customer Success, Marketing, and Leadership ...
Product Manager
Grand Rapids, MI · On-site +1
We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... You'll partner closely with Design, Engineering, Sales, Customer Success, Marketing, and Leadership ...
Product Manager
Grand Rapids, MI · Remote
We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... You'll partner closely with Design, Engineering, Sales, Customer Success, Marketing, and Leadership ...
Product Manager
Grand Rapids, MI · Remote
We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... You'll partner closely with Design, Engineering, Sales, Customer Success, Marketing, and Leadership ...
APX Next Customer Success Advocate
Three Rivers, MI · Remote
$100K - $120K/yr
Relationship Management: Cultivate trust-based relationships with technical and command leadership ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...
APX Next Customer Success Advocate
Three Rivers, MI · Remote
$100K - $120K/yr
Relationship Management: Cultivate trust-based relationships with technical and command leadership ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...
Product Marketing Manager - Rebus
Ann Arbor, MI · On-site +1
$153K/yr
Product Marketing Manager Company Overview Rebus is a real-time B2B SaaS labor management and ... Customer Success, and Account Management. * This role is fully remote in the United States or ...
Product Marketing Manager - Rebus
Ann Arbor, MI · On-site +1
$153K/yr
Product Marketing Manager Company Overview Rebus is a real-time B2B SaaS labor management and ... Customer Success, and Account Management. * This role is fully remote in the United States or ...
$120K - $150K/yr
You know that success hinges on commitment, that our differences make us stronger, and that the ... Directing and managing day to day administration required to solve customer issues, increase sales ...
$120K - $150K/yr
You know that success hinges on commitment, that our differences make us stronger, and that the ... Directing and managing day to day administration required to solve customer issues, increase sales ...
Senior Client Success Manager - Programmatic
Detroit, MI · Remote
$80K - $95K/yr
Our enterprise customers across multiple verticals are empowered to personalize experiences with ... This role is remote out of Detroit, Michigan. Responsibilities: * Rapidly acquire a thorough ...
Senior Client Success Manager - Programmatic
Detroit, MI · Remote
$80K - $95K/yr
Our enterprise customers across multiple verticals are empowered to personalize experiences with ... This role is remote out of Detroit, Michigan. Responsibilities: * Rapidly acquire a thorough ...
Sr. Client Success Manager - Payments
Bloomfield Hills, MI · On-site +1
$93K - $189K/yr
Will work with commercial customers. Duties and Responsibilities: * Grow and maintain client ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Sr. Client Success Manager - Payments
Bloomfield Hills, MI · On-site +1
$93K - $189K/yr
Will work with commercial customers. Duties and Responsibilities: * Grow and maintain client ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Customer Service Representative
Ann Arbor, MI · Remote
$15.75 - $21.25/hr
This role reports to the Customer Success Manager. * Onboard new customers by coordinating W-9's, Certificates of Insurance (COIs), billing, portal, and taxation setup, service agreements, compliance ...
Customer Service Representative
Ann Arbor, MI · Remote
$15.75 - $21.25/hr
This role reports to the Customer Success Manager. * Onboard new customers by coordinating W-9's, Certificates of Insurance (COIs), billing, portal, and taxation setup, service agreements, compliance ...
Regional Excellence Coordinator
Ann Arbor, MI · On-site +1
$30/hr
Ann Arbor or Detroit, MI (Remote position in either locals school sites required) Schedule: Monday ... customer success preferred * Strong organizational and time management skills * Excellent ...
Regional Excellence Coordinator
Ann Arbor, MI · On-site +1
$30/hr
Ann Arbor or Detroit, MI (Remote position in either locals school sites required) Schedule: Monday ... customer success preferred * Strong organizational and time management skills * Excellent ...
Remote Saas Customer Success Manager information
What is the difference between Remote Saas Customer Success Manager vs Remote Saas Account Executive?
| Aspect | Remote Saas Customer Success Manager | Remote Saas Account Executive |
|---|---|---|
| Primary Role | Ensures customer satisfaction, onboarding, retention, and success | Generates new business, manages sales pipeline, closes deals |
| Required Skills | Customer relationship management, product knowledge, communication | Sales techniques, negotiation, prospecting |
| Work Environment | Post-sales support, ongoing customer engagement | Sales meetings, prospect outreach, demos |
| Industry Usage | Common in SaaS companies focusing on customer retention | Common in SaaS companies focusing on revenue growth |
The main difference is that Remote Saas Customer Success Managers focus on maintaining and growing existing customer relationships, ensuring satisfaction and retention. In contrast, Remote Saas Account Executives primarily focus on acquiring new clients and closing sales. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.
What are popular job titles related to Remote Saas Customer Success Manager jobs in Michigan?
For Remote Saas Customer Success Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Saas Customer Success Manager jobs in Michigan look for?
The top searched job categories for Remote Saas Customer Success Manager jobs in Michigan are:
- Customer Success Director
- Account Success Manager
- Client Success Analyst
- Entry Level Customer Success Manager
- K12 Customer Success Manager
- Founding Customer Success Manager
- Junior Customer Success Manager Remote
- Night Shift Customer Success Manager Remote
- Translation Localization Account Manager
- Client Success
What cities in Michigan are hiring for Remote Saas Customer Success Manager jobs?
Cities in Michigan with the most Remote Saas Customer Success Manager job openings:
Customer Success Manager
Kalamazoo, MI • Remote
Careers at Level Data | Level Data
Full-time
Retirement, PTO
Re-posted 26 days ago
Job description
Level Data Career Opportunity: Customer Success Manager, State Implementations
Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, Level Data invites you to join our team as a Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.
About Us: At Level Data, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.
The Company is supported by a fully remote workforce.
Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers. Here's what we're seeking:
- GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
- Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. You are proficient in leveraging various customer success metrics to identify trends across their book of business, an essential strategy for effective management.
- SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract management at a Software as a Service (SaaS) company. You can strategize with internal teams to proactively support and anticipate customer needs and potential issues to help build resources and awareness with end users and maintain and increase customer sentiment and retention.
Qualifications:
- Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
- Proven track record of achieving GRR and NRR targets
- Experience working with state-level education systems or large-scale data environments
- Familiarity with SaaS implementation and maintenance processes
Why Join Level Data?
- Meaningful Impact: Your work directly influences education outcomes.
- Collaborative Culture: We value teamwork, transparency, and shared success.
- Professional Growth: Opportunities to learn, lead, and make a difference.
- Flexible Work Environment: Embrace remote work, with occasion travel.
If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.
Benefits
- Unlimited vacation
- 4% 401k Match
- Competitive Healthcare
All positions are subject to background evaluations and a pre-employment drug screening.