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Tier 2 MSP Specialist

Bozeman, MT · On-site

$70K/yr

But that's also why MSP technicians usually become sharper than people who only know one internal environment. This is a good fit for someone who enjoys being useful, trusted and technically ...

Atrium

MSP Program Specialist

Boston, MA · On-site

$65K - $75K/yr

Overview Atrium is seeking a highly motivated and experienced MSP Program Specialist to join our team. This role is critical to the success of our Managed Services Program and requires an individual ...

New

Red Cup IT

MSP Service Desk & Support Specialist

Red Cup IT is an established Managed Service Provider (MSP) seeking a Service Desk & Support Specialist to deliver first- and second-level technical support to clients across multiple industries. The ...

edgefi

IT Support Specialist (Tier1 MSP)

Vancouver, WA

$50K - $60K/yr

We are growing and looking for motivated IT professionals who want to build a long-term career in an MSP environment. Position Overview The Tier 1 IT Support Specialist is an entry-to-junior-level ...

edgefi

IT Support Specialist (Tier1 MSP)

Vancouver, WA · On-site

$50K - $60K/yr

We are growing and looking for motivated IT professionals who want to build a long-term career in an MSP environment. Position Overview The Tier 1 IT Support Specialist is an entry-to-junior-level ...

Atrium

MSP Program Specialist

Boston, MA · Hybrid

$65K - $75K/yr

Atrium is seeking a highly motivated and experienced MSP Program Specialist to join our team. This role is critical to the success of our Managed Services Program and requires an individual who can ...

New

Atrium

MSP Program Specialist

Boston, MA · Hybrid

$75K - $90K/yr

Overview Atrium is seeking a highly motivated and experienced MSP Program Specialist to join our team. This role is critical to the success of our Managed Services Program and requires an individual ...

Atrium

MSP Program Specialist

Boston, MA · Hybrid

$65K - $75K/yr

Overview Atrium is seeking a highly motivated and experienced MSP Program Specialist to join our team. This role is critical to the success of our Managed Services Program and requires an individual ...

New

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Msp Specialist information

What is an MSP Specialist?

An MSP (Managed Services Provider) Specialist is responsible for managing and supporting IT services for clients, ensuring their systems run efficiently. They handle network monitoring, cybersecurity, software updates, and troubleshooting technical issues. MSP Specialists often work with multiple clients, providing proactive maintenance and responding to service requests. Their goal is to optimize IT infrastructure, improve security, and minimize downtime.

What are the typical career growth opportunities for an MSP Specialist?

As an MSP Specialist, you can expect a clear career path within IT managed services, often starting with technical support roles and advancing to positions such as Senior MSP Specialist, Team Lead, or Network Administrator. With experience and additional certifications, some professionals progress to roles in project management, cybersecurity, or solutions architecture. MSP environments also offer opportunities to deepen specialization in areas like cloud services, VoIP, or security management. The dynamic nature of MSPs allows professionals eager to learn and adapt to quickly increase their responsibilities and scope of work.

What are the key skills and qualifications needed to thrive in the MSP Specialist position?

To thrive as an MSP Specialist, you need strong technical skills in IT infrastructure, network management, and troubleshooting, usually supported by relevant certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and standard cybersecurity protocols is often required. Outstanding communication, problem-solving abilities, and customer service orientation help specialists effectively interact with clients and resolve issues efficiently. These combined skills are critical for delivering seamless IT services and maintaining trusted client relationships in a managed service provider (MSP) environment.

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Msp Specialist jobs near you
Infographic showing various Msp Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

MSP Specialist, Contingent Workforce Program II

Denken Solutions, Inc.

Milpitas, CA • On-site

$35 - $40/hr

Contractor

Posted 7 days ago

Job description

Hybrid role

Job Description:

  • The MSP Specialist will be part of the Contingent Workforce Program Office supporting the day-to-day operations of the client's Contingent Workforce Program, serving as a primary point of contact for hiring managers and suppliers.
  • Responsible for requisition management, Magnit VMS administration, worker lifecycle support, and delivering a high level of customer service.

Responsibilities:

  • Support day-to-day contingent workforce program operations.
  • Partner with hiring managers to qualify requisition needs, coordinate processes, and provide program guidance.
  • Create and manage requisitions within Magnit VMS.
  • Coordinate with staffing suppliers on candidate submissions and hiring activities.
  • Support onboarding, extensions, transfers, and offboarding of contingent workers.
  • Build strong relationships with hiring managers, suppliers, and stakeholders.
  • Resolve issues and inquiries in a timely manner and ensure follow-through.
  • Maintain accurate worker and assignment data within the VMS.
  • Ensure compliance with standard operating procedures and program requirements.
  • Support process improvements that enhance efficiency and user experience.
  • Assist with reporting and data validation activities.

Qualifications:

  • 3+ years of experience in MSP services, staffing account management, or contingent workforce programs.
  • Hybrid role. Work onsite and remotely based on business and client requirements.
  • Experience working in a fast-paced, customer-focused environment.
  • Exceptional skills in client and stakeholder management.
  • Strong client service, communication, and stakeholder management skills.
  • Ability to work independently and collaboratively within a team environment.
  • Experience with Magnit VMS preferred.
  • Proficiency with Microsoft Office and Excel.

Education:

  • Bachelor's or Associate's degree OR equivalent work experience in Procurement, Contingent Workforce, Human Resources, or related field.
  • Experience working with Magnit VMS strongly preferred.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers