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Cybertronit Jobs (NOW HIRING)

CybertronIT

IT Services Coordinator

Wichita, KS · On-site

$32K - $40K/yr

CybertronIT is looking for an IT Services Coordinator & Dispatcher to join our in-office team in Wichita, KS . This is a key position that helps keep our IT services running like a well-oiled machine.

CybertronIT

IT Services Coordinator

Wichita, KS · On-site

$32K - $40K/yr

CybertronIT is looking for an IT Services Coordinator & Dispatcher to join our in-office team in Wichita, KS . This is a key position that helps keep our IT services running like a well-oiled machine.

CybertronIT

IT Service Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the ...

CybertronIT

IT Service Desk Tech

Wichita, KS · Remote

THIS IS A REMOTE POSITION: WORK FROM YOUR HOME Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of ...

CybertronIT

IT Help Desk Tech

Wichita, KS

$30K - $40K/yr

Benefits: * Bonus based on performance * Health insurance * Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you ...

CybertronIT

IT Help Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Benefits: * Bonus based on performance * Health insurance * Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you ...

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Cybertronit information

What is the difference between Cybertronit vs Network Technician?

AspectCybertronitNetwork Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNASimilar certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, technical supportNetwork installation sites, troubleshooting labs, corporate offices
Employer & Industry UsageIT service providers, tech companies, telecomsTelecom companies, IT firms, enterprise networks
Common Search & ComparisonYesYes

Cybertronit and Network Technician roles share similar certifications, work environments, and industry usage. While Cybertronit may focus more on cybersecurity aspects, both roles involve network setup, maintenance, and troubleshooting. The key difference lies in Cybertronit's emphasis on cybersecurity measures, whereas Network Technicians primarily focus on network infrastructure and connectivity.

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Cybertronit jobs near you
IT Services Coordinator

IT Services Coordinator

CybertronIT

Wichita, KS • On-site

$32K - $40K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

Job description


Are you a master of keeping things organized and running smoothly? Do you thrive in a fast-paced environment where juggling schedules, talking with clients, and keeping the team on track is all in a days work? If you love coordinating moving parts and being the go-to person in the middle of the action, this could be the perfect role for you.
CybertronIT is looking for an IT Services Coordinator & Dispatcher to join our in-office team in Wichita, KS. This is a key position that helps keep our IT services running like a well-oiled machine. You'll work closely with clients and our internal tech team to ensure support tickets are assigned efficiently, schedules are managed, and nothing slips through the cracks.
What Youll Do:
  • Be the central point of communication between clients and our tech team.
  • Receive incoming service requests (via phone, email, or portal) and prioritize them based on urgency and impact.
  • Schedule and dispatch technicians for on-site and remote support.
  • Monitor open tickets and follow up to ensure timely resolution.
  • Communicate with clients about appointment times, progress updates, and resolution timelines.
  • Work with techs to confirm availability, manage workload, and shift priorities when needed.
  • Assist in coordinating resources and equipment for projects or service calls.
  • Keep accurate records in our ticketing system and ensure documentation is consistent and complete.
What Were Looking For:
  • A natural communicator who enjoys helping people and keeping things organized.
  • Strong multitasking and time-management skillsyoull be balancing a lot at once.
  • Friendly, patient, and professional demeanor in client conversations.
  • Sharp attention to detailyou notice the small stuff and know it matters.
  • Experience with dispatching, coordinating services, or working in an MSP or IT environment is a big plus.
  • Tech-savvy and comfortable learning new systems and software.
Qualifications:
  • Previous experience in dispatch, coordination, or customer service roles (IT industry preferred).
  • Familiarity with service ticketing systems (like ConnectWise, Autotask, or similar) is a plus.
  • Excellent organizational and communication skillsboth written and verbal.
  • Ability to work well under pressure and adapt to changing priorities.
Perks & Benefits:
  • Full-time, on-site role in our Wichita, KS office
  • Competitive pay based on experience
  • Health and dental insurance
  • Paid time off (PTO) and holiday pay
  • 401(k) retirement plan
  • A supportive, team-friendly work environment with room to grow
If youre ready to be the heartbeat of our IT services operation and love helping a great team stay on top of their gamewed love to meet you. Apply today and be part of the CybertronIT crew!