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Msp Manager Jobs (NOW HIRING)

Solvere One

MSP Project Manager

Dulles, VA · On-site

$99K - $117K/yr

About the Company Solvere Onehas established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and ...

NES Fircroft

MSP Operations Manager

Houston, TX · Hybrid

MSP Operations Manager Would you like to be part of a dynamic, global team with over a decade of proven success? Are you passionate about recruitment and delivering exceptional customer experiences?

Encompass IT

MSP Account Manager

Manchester, CT · On-site

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on building strong relationships ...

Encompass IT

MSP Account Manager

Manchester, CT · On-site

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on building strong relationships ...

Encompass IT

MSP Account Manager

Manchester, CT · On-site

Base Salary (50K) Plus Commission Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on ...

Solvere One/HouseCall

MSP Project Manager

Sterling, VA · On-site

$99K - $117K/yr

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and ...

MSP Hire, Inc.

MSP Solutions Architect

Beaverton, OR · Remote

$125K - $145K/yr

Heroic Technologies is seeking an MSP Solutions Architect to serve as the senior technical authority for our managed services organization. As Heroic continues to scale, we are establishing a ...

DoiT

Manager, MSP Indirect Channels

Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...

DoiT

Manager, MSP Indirect Channels

New York, NY · Remote

Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...

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All JobsMsp Manager Jobs

Msp Manager information

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$24.5K

$59.5K

$116K

How much do msp manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for msp manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

More about Msp Manager jobs
What cities are hiring for Msp Manager jobs? Cities with the most Msp Manager job openings:
What are the most commonly searched types of Msp jobs? The most popular types of Msp jobs are:
What states have the most Msp Manager jobs? States with the most job openings for Msp Manager jobs include:
What job categories do people searching Msp Manager jobs look for? The top searched job categories for Msp Manager jobs are:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
MSP Project Manager

MSP Project Manager

Solvere One

Dulles, VA • On-site

$99K - $117K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

About the Company
Solvere Onehas established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere Onefocuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. Weprovide executive-level, white-glove support.
Opening
Solvere Oneis seeking highly qualified MSP Project Manager candidates to provide project management to clients. The duties of this role include ensuring projects are delivered on time and to the clients' satisfaction. MSP Project Managers are experienced IT professionals and are expected to be able to manage multiple active projects. Projects range in duration from one day to multiple months.
Employees will be expected to interact with clients in various capacities and are required to travel within Northern Virginia and the DC Metro area. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.
Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment.
This role reports to the CTO.
Position Requirements:
Examples of essential duties are interpreted as being descriptive and not restrictive.
  • Understanding of the Managed Service Provider (MSP) model and MSP project management
  • Ensure effective management of multiple projects from inception to completion
  • Collaborate and negotiate with business partners and vendors to understand project needs and resolve any gaps or risks/issues
  • Ensure client and partner expectations are met or exceeded on all projects
  • Prepare and deliver client communications, both verbally and written, regarding project milestones, deliverables, dependencies, risks, and issues to management and stakeholders
  • Review and generate project proposals based on the provided scope
  • Workflow and thorough documentation of events via PSA platform

Required Technical Experience:
  • Understanding of Microsoft 365 suite of solutions
  • Understanding of Cloud and SaaS solutions

Preferred Technical Experience:
  • ConnectWise Manage
  • Monday.com
  • IT Glue

This is a full-time, salaried position. Salary commensurate with experience.
Benefits include 401K, PPO healthcare, dental, vision, paid vacation, etc.

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