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Msp Manager Jobs (NOW HIRING)

Lanspeed

Service Manager

Los Angeles, CA · On-site

$60K - $120K/yr

An experienced MSP manager who understands service desk flow, client standards, technical escalation, PSA/RMM discipline, account management, and profitable service delivery. * A clear communicator ...

Lanspeed

Service Manager

Los Angeles, CA · On-site

$60K - $120K/yr

An experienced MSP manager who understands service desk flow, client standards, technical escalation, PSA/RMM discipline, account management, and profitable service delivery. * A clear communicator ...

NinjaOne

Key Account Manager, MSP

Austin, TX · On-site +1

Description About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Next Step Systems

Project Engineer, MSP

Nashville, TN · On-site

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

Next Step Systems

Project Engineer, MSP

Ann Arbor, MI · On-site

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

Blackpoint Cyber

MSP, Partner Marketing Manager

$115K - $150K/yr

The MSP Partner Marketing Manager drives growth within our existing MSP partner base by pulling key marketing levers, including lifecycle campaigns, adoption programs, enablement content, and value ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

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All JobsMsp Manager Jobs

Msp Manager information

See salary details

$24.5K

$59.5K

$116K

How much do msp manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for msp manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

More about Msp Manager jobs
What cities are hiring for Msp Manager jobs? Cities with the most Msp Manager job openings:
What are the most commonly searched types of Msp jobs? The most popular types of Msp jobs are:
What states have the most Msp Manager jobs? States with the most job openings for Msp Manager jobs include:
What job categories do people searching Msp Manager jobs look for? The top searched job categories for Msp Manager jobs are:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Service Desk /Help Desk Technician

Service Desk /Help Desk Technician

Two95 International Inc.

Cherry Hill, NJ • On-site

$19.75 - $26.75/hr

Full-time

Posted 8 days ago

Job description

Service Desk /Help Desk Technician

Type: 6 months to Hire

Location: Cherry Hill, NJ

Responsibilities:

Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

When necessary provide on-site support.

Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

Troubleshoot and resolve system hardware and software problems.

Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

Document processes and procedures as required.

Manage and maintain our customers' networks.

Required to be part of the on call schedule.

Performs other duties and responsibilities as assigned by the MSP Manager.

Required Skills:

3 years related work experience or BS in Information Systems or related field.

Must exhibit a clear, friendly, professional phone manner.

Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

Able to handle multiple projects and assignments with attention to detail.

Microsoft Windows Desktop Operating Systems

Windows Server, Active Directory, Group Policy, Mac OSX, SonicWall Routers.

VMWare and Microsoft Hyper-V Hypervisors

Must have transportation

Must be able to physically lift and move computer equipment

TWO95 International logo

About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

Social media

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