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Msp Jobs in California (NOW HIRING)

Red Cup IT, Inc.

MSP Service Desk & Support

Los Angeles, CA

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments. This role acts as the primary ...

Red Cup IT Inc

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments. This role acts as the primary ...

Red Cup IT Inc

Staff IT/MSP Engineer

Los Angeles, CA · On-site +1

We are looking for a Staff IT Engineer who is responsible for the technical health of the MSP's entire client base. You aren't just fixing a server; you are designing the standard blueprint for how ...

Red Cup IT, Inc.

Staff IT/MSP Engineer

Los Angeles, CA · On-site

We are looking for a Staff IT Engineer who is responsible for the technical health of the MSP's entire client base. You aren't just fixing a server; you are designing the standard blueprint for how ...

Red Cup IT, Inc.

Senior MSP Engineer

Los Angeles, CA

$112K - $154K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across onpremises and cloud environments within a managed services model.

Red Cup IT Inc

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting client IT infrastructure across on-premises and cloud environments within a managed services model.

Red Cup IT Inc

MSP Senior Systems Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

We are looking for an MSP Senior Systems Engineer is responsible for designing, implementing, and supporting client infrastructure across on-premises and cloud environments for multiple managed ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

This role is ideal for someone with MSP or IT services experience who has been a senior technician, team lead, dispatcher/coordinator, helpdesk supervisor, or service desk lead and is ready to take ...

Red Cup IT Inc

MSP Service Desk Manager

Los Angeles, CA · On-site +1

We are looking for an MSP Service Desk Manager is responsible for leading the service desk team, overseeing day-to-day support operations, and ensuring consistent, high-quality service delivery to ...

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Showing results 1-20

All JobsMsp JobsMsp Jobs in California

Msp information

See California salary details

$61.7K

$207.4K

$358.2K

How much do msp jobs pay per year?

As of Aug 7, 2026, the average yearly pay for msp in California is $207,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $153,000.00 and $247,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP professional, and why are they important?

To thrive as an MSP professional, you need a solid background in IT infrastructure, networking, cybersecurity, and troubleshooting, often supported by certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft 365 or Azure is typically required. Excellent problem-solving abilities, customer service skills, and adaptability help MSP professionals stand out in managing client needs and unexpected technical issues. These skills and qualities are crucial for ensuring reliable service delivery, maintaining client trust, and addressing a wide range of technical challenges in diverse business environments.

How does an MSP professional typically collaborate with client IT teams and vendors?

As an MSP (Managed Service Provider) professional, collaboration with client IT teams and external vendors is a core part of the role. You’ll often act as the primary liaison—coordinating technical support, system upgrades, and troubleshooting efforts between the client and third-party service providers. This involves regular communication, clear documentation, and joint planning sessions to ensure seamless IT operations and quick resolution of issues. Building strong working relationships and maintaining transparent communication channels are key to success in this collaborative environment.

What is the difference between Msp vs Network Administrator?

AspectMspNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, on-site network rooms
Employer & Industry UsageIT service providers, tech support companiesBusinesses across various industries, IT departments
Common Search & ComparisonYesYes

While both Msp and Network Administrator roles involve managing IT infrastructure, MSPs typically work for service providers supporting multiple clients remotely, whereas Network Administrators are employed directly by organizations to manage their internal networks. The certifications and work environments overlap, but the scope and employer type differ significantly.

What is an MSP?

MSPs, or Managed Service Providers, are companies that remotely manage a customer's IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model. They provide a range of services such as network monitoring, cybersecurity, data backup, and technical support. MSPs help businesses reduce IT costs, improve system reliability, and allow internal teams to focus on core business activities. By outsourcing IT management to an MSP, organizations can access specialized expertise and up-to-date technology without maintaining a large in-house IT staff.
What are the most commonly searched types of Msp jobs in California? The most popular types of Msp jobs in California are:
What are popular job titles related to Msp jobs in California? For Msp jobs in California, the most frequently searched job titles are:
What job categories do people searching Msp jobs in California look for? The top searched job categories for Msp jobs in California are:
What cities in California are hiring for Msp jobs? Cities in California with the most Msp job openings:
Msp jobs near you
Infographic showing various Msp job openings in California as of August 2026, with employment types broken down into 59% Full Time, 15% Part Time, 3% Temporary, and 23% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $207,385 per year, or $99.7 per hour.

MSP Service Desk & Support

Red Cup IT, Inc.

Los Angeles, CA

$21.50 - $29/hr

Full-time

Re-posted 6 days ago

Job description

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments. This role acts as the primary point of contact for client IT issues, ensuring incidents and service requests are resolved efficiently, professionally, and in accordance with SLAs.

The ideal candidate is customer-focused, technically competent, and comfortable supporting multiple clients, systems, and priorities in a fast-paced MSP environment.

Client Support & Service Desk Operations

  • Serve as the first point of contact for client support requests via ticketing system, phone, and email
  • Troubleshoot and resolve Tier 1 and Tier 2 technical issues in a timely manner
  • Escalate complex issues to senior engineers or specialized teams when required
  • Document all troubleshooting steps, resolutions, and client communications in the PSA/ticketing system
  • Maintain high levels of customer satisfaction and professionalism

Technical Support

  • Support Windows and macOS workstations
  • Troubleshoot hardware, software, and peripheral issues
  • Manage user accounts, permissions, and security groups (Active Directory / Azure AD)
  • Provide Microsoft 365 support (Exchange, Teams, OneDrive, SharePoint)
  • Perform basic network troubleshooting (DNS, DHCP, VPN, Wi-Fi)
  • Support RMM tools, endpoint security, and patching systems
  • Assist with onboarding/offboarding users and device provisioning

MSP Processes & Best Practices

  • Follow ITIL-aligned incident, problem, and change management processes
  • Meet or exceed SLA and response time requirements
  • Identify recurring issues and recommend improvements
  • Participate in knowledge base creation and maintenance
  • Follow security best practices and MSP standards

Required Skills & Qualifications

  • 3+ years of IT support experience (MSP experience strongly preferred)
  • Strong knowledge of Windows OS and basic networking concepts
  • Experience with Microsoft 365 administration
  • Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk)
  • Experience using RMM tools (e.g., NinjaOne, Datto, N-able, ConnectWise Automate)
  • Understanding of endpoint security tools and MFA concepts

Soft Skills

  • Excellent communication and customer service skills
  • Strong troubleshooting and analytical abilities
  • Ability to manage multiple tickets and priorities simultaneously
  • Comfortable working in a fast-paced, client-facing environment
  • Professional demeanor and positive attitude

Preferred Qualifications

  • MSP experience supporting multiple clients and environments
  • ITIL Foundation certification
  • CompTIA A+, Network+, or Microsoft certifications
  • Experience with Azure AD, Intune, or basic cloud administration
  • Familiarity with VoIP systems and SaaS applications

Performance Metrics

  • SLA compliance and response times
  • Ticket resolution quality and documentation
  • Client satisfaction scores
  • Adherence to MSP processes and security standards
Employment Type: FULL_TIME

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