ZipRecruiter

Log In

1

Associate It Support Jobs (NOW HIRING)

PRODIGY Complete IT Solutions

Be Seen First

IT Support Professional

Clearwater, FL · On-site

$65K/yr

Who We Are Looking For We are seeking a high‐character, high‐competence IT professional who ... Endpoint Administrator Associate (MD‐102) * Microsoft Certified: Identity and Access ...

Braven

IT Support Specialist

Chicago, IL · On-site

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

IntelliPro Group Inc.

IT Support Specialist

Salem, VA · On-site

$29/hr

Client Support Associate / IT Support Specialist Duration: 3 Months + (Possible Extension) Pay Rate: $29.00 /hr on W2 Location: Salem, VA Schedule: M-F, 8am-5pm. 2 days out of the week will be 10am ...

ElevenLabs

IT Support

San Francisco, CA · On-site

About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Braven

IT Support Specialist

Chicago, IL

Associate's Degree in Information Technology, Computer Science, or a related field, or equivalent experience * 1-2 years of IT support/helpdesk experience (relevant internship or coursework ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Ascent Data, LLC

IT Support Analyst

Pittsburgh, PA

$22 - $25/hr

IT Support Analyst Location: RIDC Park, O'Hara Township, PA Schedule: Monday-Friday | Daylight ... Associate degree in Information Technology or a related field. * CompTIA A+, Network+, Security ...

Keeper Security

IT Support Specialist

Description Keeper Security is hiring an IT Support Specialist to join our IT team. This role offers a hybrid work schedule and requires regular on-site support at our El Dorado Hills, CA office ...

pds

IT Support Technician

Englewood, CO · On-site

$32.60/hr

Be the Technology Behind Aviation Excellence: IT Support Technician II Are you a tech-savvy problem ... Associate's Degree in a related field and 2+ years of relevant experience, or * Equivalent ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * 2-5 years of experience providing desktop support, helpdesk support, or ...

Saxton and Stump

IT Support Analyst

Charleston, SC · On-site

Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees. A seamless digital ...

WINONICS

IT Support Specialist

Brea, CA

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...

previous page

Showing results 41-60

All JobsAssociate It Support Jobs

Associate It Support information

See salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for associate it support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.
More about Associate It Support jobs

What cities are hiring for Associate It Support jobs?

Cities with the most Associate It Support job openings:

What are the most commonly searched types of It Support jobs?

The most popular types of It Support jobs are:

What states have the most Associate It Support jobs?

States with the most job openings for Associate It Support jobs include:

What job categories do people searching Associate It Support jobs look for?

The top searched job categories for Associate It Support jobs are:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

IT Support Specialist

IntelliPro Group Inc.

Lexington, SC • On-site

Other

Posted 21 days ago

Job description

Position Title: Client Support Associate / IT Support Specialist
Duration: 3 Months + (Possible Extension)
Pay Rate: $29.00 /hr on W2
Location: Lexington, SC
Schedule: M-F, 8am-5pm. 2 days out of the week will be 10am-7pm. Worker is able to select which 2 days they would like to work the later schedule, as long as it’s not Mondays.
Description:
Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
3 - 5 years of related work experience, or an equivalent combination of education and experience.
3 - 5 years of customer service experience.
Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences (not required):
3-5 years technical experience a plus.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MSOffice.
Intake Questionnaire
1. Tell us about the project and day to day responsibilities for the contractor and the type of environment they will be working in.
Supporting local users at the Greensburg, PA facility with laptops, printers, warehouse Android devices. Logging tickets for work performed.
Warehouse, Stock Yards and office cubicle environment. Moves throughout the building to assist users. Goes
into the warehouse wearing vest and steel toes shoes for printer maintenance.
2. What are three MUST HAVE skill sets (technical) that are required?
Software Systems Proficiency
o Ability to install, configure, troubleshoot, and maintain operating systems
issues.
o Knowledge of user profiles, permissions, registry, and system recovery tools.
o Experience with imaging and deployment tools
Hardware and Peripheral Troubleshooting
o Hands-on experience diagnosing and repairing desktops, laptops, printers,
scanners, and mobile devices.
o Understanding of BIOS/UEFI, hardware drivers, and firmware updates.
o Ability to replace hardware components and manage inventory.
Networking Fundamentals
o Basic knowledge of TCP/IP, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
o Ability to diagnose connectivity issues and work with networked devices.
o Understanding of remote desktop tools (e.g., RDP, Teams, LogMeIn).
3. What are your top three PREFERRED skill sets (technical)
4. Soft Skill requirements (team fit/personality requirements)?
Strong Communication Skills
o Ability to clearly explain technical issues to non-technical users.
o Active listening to understand user problems accurately.
o Written communication skills for documenting issues and resolutions in tickets.
Patience / Empathy (enterprise support)
o Staying calm and supportive, especially when users are frustrated or under
pressure.
o Demonstrating empathy builds trust and improves the overall support
experience.
o Important when guiding users through troubleshooting steps.
Problem-Solving / Critical Thinking
o Ability to analyze issues, identify root causes, and implement effective
solutions.
o Thinking on your feet when new or unfamiliar problems arise.
o Balancing urgency with a methodical troubleshooting approach.
5. What are the education and certification requirements?
Bachelor’s preferred but not required. A+ or any Microsoft certification is preferred.
6. How many years of related experience is required for this role? Is there specific
experience you are looking for?
a. 3-5 years of experience
7. Will training be provided? If so, what is the duration? Yes – training partner for four
weeks.
8. What will be the interview process?
a. In Person, Phone, or Video - Video
b. How many people will attend the interview? 1-3
c. How many interviews will be required? 3 total; 2 virtual, 1 onsite visit
9. What is the contract length of this position? 90, extended each 90 days
10. Is there an opportunity for temp-to-hire? Yes
11. What is the work schedule? Monday – Friday 8-5 three days and 10-7 two days. We
stay late to support the night warehouse operations.
12. Will travel, over time, or weekends be required for this role? We will ask if there is a
project that needs weekend assistance, and the associate is available.
 

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Powered by JazzHR

0ffIdTyhwh