ZipRecruiter

Log In

1

Associate It Support Jobs (NOW HIRING)

Sofidel

IT Support Specialist

Lewiston, ID · On-site

Associate's or Bachelor's degree in Information Technology or related field preferred. * 1-3 years of IT support or helpdesk experience. * Working knowledge of Windows 10/11 and Microsoft 365.

Sofidel

IT Support Specialist

Lewiston, ID · On-site

Associate's or Bachelor's degree in Information Technology or related field preferred. * 1-3 years of IT support or helpdesk experience. * Working knowledge of Windows 10/11 and Microsoft 365.

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Title: IT Support Specialist | Systems & Application Support Location: Onsite -- Tucker, GA Duration: Contract | Full-Time | 6-Month Contract We are seeking an IT Support Specialist (also known as a ...

Oakwood Group

IT Support Specialist

Taylor, MI · On-site

Required : • Associate's or Bachelor's degree in Information Technology or a related field, or equivalent combination of education and experience. • Minimum of three (3) years of IT support, help ...

WEG Electric Corp

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

Associate's or Bachelor's degree in Information Technology, Information Systems, or related field ... Experience in IT support, service desk, or infrastructure support roles a plus * Strong knowledge ...

Herring Bank

IT Support Manager

Amarillo, TX · On-site

Dental insurance IT Support Manager Location: Amarillo, TX Department: Information Technology Reports To: Chief Technology Officer (CTO) Position Type: Full-Time | Exempt About Herring Bank At ...

Simons Foundation

Manager, IT Support

Manhattan, NY · On-site

The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads the IT support team while driving process improvements and ensuring high levels of customer ...

Sprinter Health

IT Support Specialist

Atlanta, GA · On-site

$70K - $85K/yr

Associate's degree or equivalent technical training in Information Technology, Computer Science, or a related field. * 2+ years of experience in a corporate IT support, helpdesk, or systems ...

1 Point System

IT Support Specialist

Irvine, CA · On-site

IT Support Specialist (Contract) - Irvine, CA (Onsite) Location: Irvine, California (Onsite) Job Type: Contract (40 Hours/Week) Experience Required: 3-5 Years (Candidates with higher relevant ...

New

next page

Showing results 1-20

All JobsAssociate It Support Jobs

Associate It Support information

See salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for associate it support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

How can I get into IT support with no experience?

To start as an IT support specialist with no experience, focus on gaining foundational knowledge through online courses or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and developing troubleshooting abilities can also improve your chances of entry into the field.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, support systems, and individual skills such as communication and problem-solving. Proper training and a positive work environment can help mitigate stress in this role.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, associate IT support roles still require human skills for complex problem-solving, customer communication, and system management, making complete replacement unlikely in the near term.

What jobs pay 4000 a week without a degree?

Associate IT Support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying tech jobs such as cybersecurity analysts, cloud engineers, or software developers may reach that level with relevant certifications and experience, but they often require technical training or self-education rather than a traditional degree. Freelance IT consulting or specialized network administration can also offer high weekly earnings for experienced professionals.
More about Associate It Support jobs
What cities are hiring for Associate It Support jobs? Cities with the most Associate It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Associate It Support jobs? States with the most job openings for Associate It Support jobs include:
What job categories do people searching Associate It Support jobs look for? The top searched job categories for Associate It Support jobs are:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
IT Support Specialist

IT Support Specialist

Sofidel

Lewiston, ID • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Sofidel rating

7.9

Company rating: 7.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

IT Support Specialist
Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We are looking for a dependable, service-oriented professional who is interested in long-term growth in a stable organization.
The IT Support Specialist will deliver timely, high-quality technical support while continuously improving the user experience through effective problem resolution and documentation.
Key Responsibilities:
  • Provide first-level technical support to end users via a centralized ticketing system, phone, and in person.
  • Manage and prioritize support requests using the ticketing system to ensure timely resolution.
  • Troubleshoot hardware, software, and basic network issues.
  • Install, configure, and maintain desktop systems, printers, and applications.
  • Document issues, solutions, and procedures in the knowledge base.
  • Escalate complex, structural, or infrastructure-related issues to the National Support Team while providing local context and hands-on assistance as needed.
  • Support both office and plant environments as required.
  • Participate in on-call or emergency support rotation as scheduled.

Requirements:
  • Associate's or Bachelor's degree in Information Technology or related field preferred.
  • 1-3 years of IT support or helpdesk experience.
  • Working knowledge of Windows 10/11 and Microsoft 365.
  • Basic understanding of networking concepts and Active Directory.
  • Experience using a centralized ticketing system (e.g., ServiceNow or similar).
  • Strong customer service and communication skills.
  • Proven ability to work independently with minimal daily supervision, demonstrating strong prioritization and time management skills.
  • Ability to learn new systems and technologies quickly.
  • Relevant certifications (A+, Network+, or similar) are a plus.
  • Ability to travel occasionally as needed to support business operations and multiple facility locations.

What's in it for you?
  • Competitive pay and bonus opportunities
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match and access to financial advisory support
  • Professional training and career development
  • Paid vacation and a professional, supportive work environment
  • Employee referral bonus programs

Equal Opportunity Employer:
Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.

What Sofidel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply