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Associate It Support Jobs in Florida (NOW HIRING)

ChenMed

Associate IT Architect

Miami, FL · On-site

The Associate IT Architect provides targeted support to key IT projects, aligning them with overall architecture direction and strategy while ensuring adherence to departmental policies and ...

One More Child

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking ... Associate's degree in Information Technology, Computer Information Systems, or a related field, or ...

STR

IT Support Specialist

Melbourne, FL

$72K - $90K/yr

STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * 2-5 years of experience providing desktop support, helpdesk support, or ...

quadra

IT Support Technician

Longwood, FL · On-site

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

MHD Communications

IT Support Technician

Tampa, FL · On-site

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Associate's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * 2-5 years of experience providing desktop support, helpdesk support, or ...

Adistec Corp.

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

Associate or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent technical education, certifications, internship experience ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Florida

Associate It Support information

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$7

$14

$21

How much do associate it support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for associate it support in Florida is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Florida?

The most popular types of It Support jobs in Florida are:

What are popular job titles related to Associate It Support jobs in Florida?

For Associate It Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Florida look for?

The top searched job categories for Associate It Support jobs in Florida are:

What cities in Florida are hiring for Associate It Support jobs?

Cities in Florida with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $30,414 per year, or $14.6 per hour.

Associate IT Support Technician

Fort Walton Beach, FL • On-site

Leonardo DRS
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing • 5 - 10K employees
Learn more about Leonardo DRSexternal

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Support and maintain in-house computer systems, desktops, and peripherals, including installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment.

  • Evaluate, prioritize, and respond to service requests, perform analysis and diagnosis of routine PC problems, and recommend and implement solutions.

  • Install, configure, test, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products.

Leonardo DRS rating

8.2

Company rating: 8.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

88th of 547 rated manufacturers

Job description

Job ID: 114359

Leonardo DRS, Inc. is an innovative and agile provider of advanced defense technology to U.S. national security customers and allies around the world. We specialize in the design, development and manufacture of advanced sensing, network computing, force protection, and electric power and propulsion, and other leading mission-critical technologies. Our innovative people are leading the way in developing disruptive technologies for autonomous, dynamic, interconnected, and multi-domain capabilities to defend against new and emerging threats. For more information and to learn more about our full range of capabilities, visit www.leonardodrs.com.

Job Summary

As an Associate IT Support Technician, you support and maintain in-house computer systems, desktops, and peripherals.  This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.  Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.

This position is based onsite in Fort Walton Beach, Florida, five days per week.

Job Responsibilities
  • Support and maintain in-house computer systems, desktops, and peripherals.  This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.  Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required
  • Evaluate, prioritize and respond to service requests with a resolution
  • Perform analysis and diagnosis of routine PC problems for end users, and recommend and implement solutions
  • Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products
  • Develop and maintain an inventory of all IT assets including history of hardware failure, repair, installation and removal
  • Construct, install, and test customized configurations based on various platforms and operating systems
  • Monitor and test PC performance and provide statistics and reports
  • Perform PC, hardware and peripheral equipment improvements, upgrades, and repairs
  • Maintain communications with end users to ensure systems continually meet business needs
  • Under supervision, perform periodic system maintenance
  • Place vendor service calls when necessary to resolve hardware or software failures
  • Coordinate with end users and technical staff to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system and network
  • Generate metrics, project status reports and operating status reports for management and team members
  • Provide service desk and technical support to users
  • Perform routine problem analysis and resolution design for systems and applications
  • Support, communicate, reinforce and defend the mission, values and culture of the organization
  • Maintain timely and accurate helpdesk records using the ticket management system
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Protect organization's value by preserving the confidentiality of information
Qualifications
  • Understanding of current principles and practices of IT support and ability to work closely with users and other IT professionals to identify, analyze and resolve system problems
  • Understanding of and/or experience in Help Desk functionality and IT maintenance procedures
  • Experience with consulting and/or customer service
  • Strong verbal, written and interpersonal communication skills
  • Ability to work independently as well as cooperatively in a team-oriented environment
  • Ability to successfully interact with other IT professionals and end-users
  • Strong analytic and problem-solving skills
  • Is open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers
     

The salary range for this position is $21/hour-25.00$.  This range reflects the good faith estimate of pay the employer is willing to offer at the time of posting. Several factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate's qualifications such as prior work experience, specific skills and competencies, education/training, and certifications. In addition to base pay, employees may be eligible for: annual performance-based bonuses, equity awards, and overtime pay (for non-exempt employees as applicable. Our benefits package includes comprehensive health insurance (medical, dental, vision), employer matching 401(k) retirement plan, paid time off including vacation, holidays, and sick leave (including ant state-mandated paid sick leave), parental leave benefits, tuition reimbursement, professional development support, and life and disability insurance coverage

Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. 
*Some employees are eligible for limited benefits only

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

What Leonardo DRS employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Leonardo DRS

Sourced by ZipRecruiter

Industry

Navigational, measuring, electromedical, and control instruments manufacturing and communications equipment manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Arlington, VA, US

Social media

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