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It Support Manager Jobs in Florida (NOW HIRING)

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and ... ZenDesk ticket management. Logs, categorizes, prioritizes, and updates all support requests in ...

Vets Hired

Manager of IT Support

Daytona Beach, FL

Job Summary The Manager of IT Support leads the desktop support team and oversees daily IT support operations to ensure reliable technology services across the organization. This role manages ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title: IT Support Technician Department: Information Technology Reports to: Technology ... Manage user accounts, including password resets and access permissions. * Perform routine system ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Manage user accounts, including password resets and access permissions. * Perform routine system ...

Embryriddle

Manager of IT Support

Daytona Beach, FL · On-site

The Manager of IT Support is a hands-on leadership position that provides supervision, coaching, and technical escalation support for complex system issues. This role ensures that all campus ...

Acap

IT Support Specialist III

Miami, FL · On-site

Third-party Asset Management * Private Credit * Primary Insurance Carriers * Accredited Reinsurers ABOUT THE ROLE We are looking for a hands-on IT Support Specialist who thrives at the intersection ...

A-CAP Services LLC

IT Support Specialist III

Miami, FL · On-site

Third-party Asset Management * Private Credit * Primary Insurance Carriers * Accredited Reinsurers ABOUT THE ROLE We are looking for a hands-on IT Support Specialist who thrives at the intersection ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Experience with content management systems is desired. * Experience with Zoho Desk ticketing system ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Reporting to the IT Manager, this role is responsible for configuring, deploying, maintaining, and ... This position supports employee onboarding and offboarding, manages endpoint configurations ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Florida

It Support Manager information

See Florida salary details

$26.9K

$64.4K

$98.3K

How much do it support manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for it support manager in Florida is $64,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Florida? The most popular types of It Support jobs in Florida are:
What cities in Florida are hiring for It Support Manager jobs? Cities in Florida with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,378 per year, or $31 per hour.

Support Manager, Information Technology

ReturnPro

Aventura, FL • On-site

Full-time

Re-posted 16 days ago

Job description

We are looking for an IT Support Manager who genuinely enjoys the craft of IT and wants to own the day-to-day operations of a growing company.
This is not a role for someone who wants to sit above the work. It is also not an entry-level helpdesk position. It is a great fit for someone who is a few years into their career, has built up solid hands-on experience, and is ready to be the person who keeps things running and makes them better.
You will work closely with our Senior IT Manager and be the primary operational owner of IT support across the company. That means everything from resolving end-user issues and managing vendors, to configuring a switch or running a cable when it needs to happen. You will also be the person who keeps track of everything - assets, contracts, renewals, licenses, and the things that tend to fall through the cracks when nobody owns them. If you are the kind of person who finds that kind of variety energizing rather than overwhelming, you will fit in well here.
Primary Responsibilities/Essential Functions
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
  • Day-to-Day Support - Manage all IT support operations including helpdesk requests, incidents, and escalations - Be the go-to person for end-user hardware, software, and connectivity issues - Supervise and support IT staff, setting the standard for how work gets done - Help onboard new team members from an IT perspective and keep the process smooth
  • Infrastructure and Hands-On Work - Configure and maintain network equipment across our locations (we run Cisco Meraki) - Support Microsoft 365, Windows environments, and endpoint management (MDM) - Run cable, set up access points, and handle physical infrastructure when needed - Maintain and troubleshoot servers, switches, firewalls, and wireless systems
  • Vendor and Contract Management - Maintain a complete register of all IT vendors, contracts, and SaaS subscriptions - Track renewal dates and proactively flag upcoming expirations well in advance - Get competitive quotes before renewing anything significant - Build and maintain relationships with key vendors including our ISP, telecom, and hardware suppliers - Ensure the company is never surprised by an auto-renewal or a contract it did not intend to sign
  • Asset and License Management - Keep our asset management system (RefTab) accurate and up to date - Track hardware assignments, warranty status, and refresh schedules - Manage software licenses and ensure we are not over or under-licensed - Maintain visibility into all company-wide SaaS tools, even those owned by other departments
  • Documentation and Reporting - Keep SOPs, network diagrams, and support procedures current and accessible - Submit regular reports on helpdesk performance, open issues, and project status - Maintain a renewal calendar and share relevant updates with leadership and finance - Document decisions, configurations, and vendor interactions so nothing lives only in one person's head
  • Operational Improvement - Identify recurring issues and fix the root cause, not just the symptom - Proactively surface risks, gaps, and opportunities to the Senior IT Manager - Bring structure to things that currently lack it

• Bachelor's degree in information technology, computer science, software engineering, or a related field
• Proven experience in managing IT infrastructure and services
• Experience with computer networks, network administration, and network installation
• Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security
• Proficient in Microsoft Windows software, including server, office, and exchange
• Self-motivated in achieving goals and completing routine tasks
• Excellent analytical problem-solving skills when faced with new challenges
• Excellent verbal and written communication skills
• Embody ReturnPro's company values: Team, Innovation, Partnership, and Sustainability
• Strong time management and project management skills
• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment

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