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It Support Manager Jobs in Florida (NOW HIRING)

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Reporting to the IT Manager, this role is responsible for configuring, deploying, maintaining, and ... This position supports employee onboarding and offboarding, manages endpoint configurations ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

Reporting to the IT Manager, this role is responsible for configuring, deploying, maintaining, and ... This position supports employee onboarding and offboarding, manages endpoint configurations ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Experience with content management systems is desired. * Experience with Zoho Desk ticketing system ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

You'll also play a key role in supporting our Microsoft Dynamics 365 Sales CRM platform, which ... IT staff to implement solutions and enforce IT standards • Assist with basic onboarding ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT ... Monitor the remote monitoring and management system alerts and notifications and respond ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT ... Monitor the remote monitoring and management system alerts and notifications and respond ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room ... Experience with content management systems is desired. * Experience with Zoho Desk ticketing system ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer ... Ability to manage multiple priorities and work independently or as part of a team * Excellent ...

SCS Engineers

IT Support II

Tampa, FL

$26 - $30/hr

Proactive monitoring, management, updating and replacement of desktop hardware and software. * Test ... Information Technology/Computer Science degree required * 5+ years work experience in IT Support ...

One Spa World

IT Support Specialist

Coral Gables, FL · On-site

... pain management, and Medi-Spa. General The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

Responsibilities : • Provide IT support relating to issues with internal systems and network ... VPN, Terminal Services, and Citrix. • Monitor the remote monitoring and management system alerts ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Proactive monitoring, management, updating and replacement of desktop hardware and software. * Test ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Proactive monitoring, management, updating and replacement of desktop hardware and software. * Test ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an ... Proactive monitoring, management, updating and replacement of desktop hardware and software. * Test ...

OneSpaWorld

IT Support Specialist

Miami, FL · On-site

... pain management, and Medi-Spa. General The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and ...

L3Harris Technologies

IT Support Technician

Melbourne, FL · On-site

$68K - $127K/yr

Collaborate with Level 3 engineers, IT managers, and external vendors to resolve high-level issues, implementnew technologies, and support facility-wide IT projects. * Ensure adherence to IT governan ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Florida

It Support Manager information

See Florida salary details

$26.9K

$64.4K

$98.3K

How much do it support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for it support manager in Florida is $64,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Florida?

The most popular types of It Support jobs in Florida are:

What cities in Florida are hiring for It Support Manager jobs?

Cities in Florida with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,378 per year, or $31 per hour.

IT Support Technician

Octagon Talent Solutions

Fort Lauderdale, FL • On-site

$20.50 - $28/hr

Contractor

Re-posted 12 days ago

Job description

About the Role:

The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal downtime and optimal system performance. The technician will collaborate closely with other IT team members to implement upgrades, maintain security protocols, and support new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps empower employees to use technology efficiently and securely. Ultimately, this role contributes to the overall productivity and success of the organization by ensuring reliable and accessible IT resources.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in an IT support or help desk role.
  • Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, and VPN.
  • Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with remote support tools and ticketing systems.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Previous experience supporting enterprise environments or multiple operating systems.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Perform routine maintenance tasks such as system updates, backups, and security patches.
  • Document support activities, maintain inventory of IT assets, and escalate complex issues to senior IT staff as needed.
  • Assist in onboarding new employees by setting up user accounts, permissions, and necessary hardware.
  • Collaborate with IT team members to improve support processes and implement new technologies.

Skills:

The IT Support Technician utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring users can work without interruption. Communication skills are essential for explaining complex technical concepts in an accessible manner and providing excellent customer service. Analytical skills help in diagnosing problems efficiently and determining the best solutions. Familiarity with networking and security principles is applied to maintain safe and reliable connectivity. Additionally, organizational skills are important for managing support tickets, documenting solutions, and maintaining IT asset inventories.