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Associate It Support Jobs in Florida (NOW HIRING)

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$60K - $70K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

L7-Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

ChenMed

Associate IT Architect

Miami, FL · On-site

The Associate IT Architect provides targeted support to key IT projects, aligning them with overall architecture direction and strategy while ensuring adherence to departmental policies and ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

Advita Ortho

IT Support Engineer

Gainesville, FL · On-site

IT Support Engineer Department: Information Technology Employment Type: Full Time Location: Gainesville, FL Reporting To: Senior Manager Global IT Services Description Serves as the highest level of ...

Advita Ortho

IT Support Engineer

Gainesville, FL · On-site

IT Support Engineer Department: Information Technology Employment Type: Full Time Location: Gainesville, FL Reporting To: Senior Manager Global IT Services Description Serves as the highest level of ...

OneSpaWorld

IT Support Specialist

Coral Gables, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$60K - $70K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

SCS Engineers

IT Support II

Tampa, FL

$26 - $30/hr

SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk support to in-house users as a technical lead with deep knowledge of automation, endpoint ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

As the primary onsite IT support resource, you'll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM ...

One Spa World

IT Support Specialist

Coral Gables, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

OneSpaWorld LLC

IT Support Specialist

Coral Gables, FL · On-site

IT Support Specialist One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land. The company ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer Support Technician to join our IT team. This role provides both in-person and remote technical ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Florida

Associate It Support information

See Florida salary details

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How much do associate it support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for associate it support in Florida is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Florida?

The most popular types of It Support jobs in Florida are:

What are popular job titles related to Associate It Support jobs in Florida?

For Associate It Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Florida look for?

The top searched job categories for Associate It Support jobs in Florida are:

What cities in Florida are hiring for Associate It Support jobs?

Cities in Florida with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $30,414 per year, or $14.6 per hour.

IT Support Specialist

Fort Lauderdale, FL • On-site

The Pharmacy Hub
Online Shopping and Mail-Order Houses • 11 - 50 employees
Learn more about The Pharmacy Hubexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Provide desktop and end-user technical support to employees across the company.

  • Troubleshoot hardware, software, printer, and network/connectivity issues.

  • Set up, deploy, and maintain IT equipment and inventory, including onboarding and offboarding processes.

Job description

About Us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
About Us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Position Summary
The Pharmacy Hub is looking for an IT Support Specialist to join our IT team and provide hands-on desktop and end-user technical support across our Davie and Miami Gardens locations. This person will provide IT desktop support, troubleshoot hardware, software, printer, and connectivity issues, assist with employee onboarding and offboarding, and help maintain IT equipment and inventory. They will work closely with the IT team and employees across the company.
This is a new headcount position. Our IT support team has decreased from five employees to two, leaving no coverage for illness, vacation, or unexpected absences. We are hiring two additional IT Support Specialists to restore adequate coverage, maintain business continuity, and avoid service disruptions.
This position reports to the IT Manager.
Core Responsibilities
Desktop & End-User Support (~30%)
  • Provide general desktop and end-user technical support to employees across the company
  • Troubleshoot hardware, software, printer, and network/connectivity issues
  • Assist with employee onboarding and offboarding, including setting up user accounts, computers, and other IT equipment
IT Equipment & Inventory Management (~45%)
  • Set up, deploy, and track company laptops, headsets, and other IT equipment
  • Maintain accurate IT equipment and inventory records across both the Davie and Miami Gardens locations
  • Ensure equipment is properly maintained, accounted for, and ready for new hires
Support Ticket Management (~15%)
  • Respond to and resolve support tickets through the company's ticketing system
  • Prioritize multiple concurrent requests and escalate issues appropriately when needed
Documentation (~10%)
  • Document troubleshooting steps, resolutions, and recurring issues
  • Maintain clear, up-to-date records to support knowledge sharing across the IT team
Qualifications
Required
  • 2+ years of experience in desktop support, help desk, or a similar IT role
  • Associate degree in Information Technology or equivalent experience
  • Knowledge of common business applications
  • Experience troubleshooting hardware, software, printers, and basic network connectivity
  • Experience setting up user accounts, computers, and other IT equipment
  • Familiarity with ticketing systems and remote-support tools
  • Basic understanding of TCP/IP, Wi-Fi, DNS, and network troubleshooting
  • Strong communication, customer-service, and problem-solving skills
  • Ability to prioritize multiple requests and work independently
  • Ability to lift and move computer equipment as needed

Preferred
  • Bachelor's degree in Computer Science
  • 3+ years of experience in IT
  • Experience with Google Workspace
  • Okta experience
  • Experience with cloud-based applications
  • Experience with remote-support platforms (e.g., NinjaOne)
Core Competencies
  • Dependable, hands-on, and organized
  • Comfortable working in a fast-paced pharmaceutical fulfillment environment
  • Proactive, patient, and service-oriented
  • Communicates clearly with both technical and nontechnical employees
  • Takes ownership of problems rather than passing them along
  • Manages competing priorities calmly under pressure
  • Documents work thoroughly and consistently
  • Knows when to escalate an issue
Work Environment
This is a 100% on-site role split across The Pharmacy Hub's Davie and Miami Gardens, Florida locations, Monday-Friday, 9:00 AM-6:00 PM. The pace is driven by day-to-day support ticket volume, onboarding and offboarding timelines, and the operational needs of a fast-paced pharmaceutical fulfillment environment. This role works closely with the IT team and with employees across the company, and may require travel between the two office locations. Candidate should be open scheduled.
Physical Requirements
The physical and mental demands described are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to lift and move computer equipment as needed
  • Extended periods of computer use for ticket resolution, remote support, and documentation
  • Close visual acuity required for troubleshooting hardware and software issues
  • Clear verbal and written communication required across in-person and written formats with technical and nontechnical employees
  • Role requires on-site presence at both the Davie and Miami Gardens locations; ability to travel between locations as needed
At-Will Employment
Employment is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable law.
Pay Range
$49,000-$62,000 USD
Benefits:
  • 401(k) with up to 4% matching
  • Medical, dental, vision and life insurance
  • Paid time off that grows with your tenure
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
  • Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
  • Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
  • Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services
At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.
The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

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