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Associate It Support Jobs in Florida (NOW HIRING)

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

One Spa World

IT Support Specialist

Coral Gables, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

ChenMed, LLC

Associate IT Architect

Miami, FL · On-site

$108K - $154K/yr

The Associate IT Architect is a hands-on technical leadership role ... You will direct, design, and support software projects across ChenMed, partnering with product ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and offices -- resolving hardware, software, and access issues quickly so employees can stay productive.

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

Responsibilities : • Provide IT support relating to issues with internal systems and network infrastructure. • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL ...

OneSpaWorld

IT Support Specialist

Miami, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

As the primary onsite IT support resource, you'll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM ...

New

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer Support Technician to join our IT team. This role provides both in-person and remote technical ...

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an impact * Serve as escalation point for IT Support I and provide helpdesk support for Corporate Business ...

SCS Engineers

IT Support II

Tampa, FL

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support II is a full-time position working in our Tampa, FL office. How you can make an impact * Serve as escalation point for IT Support I and provide helpdesk support for Corporate Business ...

Olympus Insurance

IT Support Engineer

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: IT Support Engineer Reports to: IT Infrastructure Manager Direct Reports: None Location: Jacksonville Office Position type: Full-Time FLSA Status: Exempt, Salaried Normal Working Hours:

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

OneArc

IT Support Specialist

Orlando, FL · On-site

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

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Showing results 21-40

All JobsAssociate It Support JobsAssociate It Support Jobs in Florida

Associate It Support information

See Florida salary details

$7

$14

$21

How much do associate it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for associate it support in Florida is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the most commonly searched types of It Support jobs in Florida?

The most popular types of It Support jobs in Florida are:

What are popular job titles related to Associate It Support jobs in Florida?

For Associate It Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Florida look for?

The top searched job categories for Associate It Support jobs in Florida are:

What cities in Florida are hiring for Associate It Support jobs?

Cities in Florida with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $30,414 per year, or $14.6 per hour.

IT Support Escalation

L7 Solutions

Fort Lauderdale, FL • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions!
L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients.
• Competitive Pay + Career Growth Opportunities
• Work with Advanced IT & Cybersecurity Solutions
• Collaborative, Fast-Paced Environment
If you're a skilled IT professional ready to take on challenging support cases, apply today!
As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks.
The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects.
Basic Functions:
  • Provide IT support relating to issues with internal systems and network infrastructure.
  • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Support services for virtualization technologies: VMware, Citrix, and Microsoft.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Administer hosted and cloud solutions for customers using technologies that meet their requirements.
  • Support disaster recovery solutions.
  • Remote access solution support: VPN, Terminal Services, and Citrix.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
  • Document maintenance for all computer systems and network infrastructure.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Document internal processes and procedures related to duties and responsibilities.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
  • Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed.
  • Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments.

Knowledge, Skills, and Abilities:
  • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness: an ability to match resources to technical issues appropriately.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service requests.

Benefits:
  • 401K with company match
  • Mobile phone reimbursement
  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits included
  • Mileage reimbursement
  • Performance-based incentives
  • Generous bonus levels
  • Full on the job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • PTO

Compensation Range: $55K - $65K, depending on experience and qualifications.
Join L7 Solutions and be a part of a dynamic team that values innovation, client satisfaction, and professional growth. Apply now and lead our team to new heights!

Apply