$72K - $90K/yr
Provide first-line IT support to local, remote, and mobile employees by diagnosing and resolving hardware, software, and system issues * Troubleshoot and resolve issues across Windows, macOS, and ...
New
Quick apply
$72K - $90K/yr
Provide first-line IT support to local, remote, and mobile employees by diagnosing and resolving hardware, software, and system issues * Troubleshoot and resolve issues across Windows, macOS, and ...
New
Orlando, FL · On-site
First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and ... Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar ...
Quick apply
Orlando, FL · On-site
First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and ... Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar ...
Orlando, FL · On-site
First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and ... Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar ...
Orlando, FL · On-site
First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and ... Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar ...
First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and ... Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar ...
First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and ... Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar ...
Miami, FL · On-site
The IT Support Specialist assists computer users by answering questions, resolving technical issues ... Serve as the first line of response for incoming queries and issues related to laptops, software ...
Miami, FL · On-site
The IT Support Specialist assists computer users by answering questions, resolving technical issues ... Serve as the first line of response for incoming queries and issues related to laptops, software ...
Hialeah, FL · On-site
$55K - $70K/yr
GL Staffing is seeking an experienced Onsite IT Support Technician to provide first-line technical support for over 100 users in an office, laboratory, and manufacturing environment. This role is ...
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Hialeah, FL · On-site
$55K - $70K/yr
GL Staffing is seeking an experienced Onsite IT Support Technician to provide first-line technical support for over 100 users in an office, laboratory, and manufacturing environment. This role is ...
The IT Support Specialist assists computer users by answering questions, resolving technical issues ... Serve as the first line of response for incoming queries and issues related to laptops, software ...
The IT Support Specialist assists computer users by answering questions, resolving technical issues ... Serve as the first line of response for incoming queries and issues related to laptops, software ...
Position Summary The IT Support Specialist is responsible for delivering technical support across ... Provide first-line technical support via phone, email, and in-person for hardware, software, and ...
Position Summary The IT Support Specialist is responsible for delivering technical support across ... Provide first-line technical support via phone, email, and in-person for hardware, software, and ...
Sunrise, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Sunrise, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Melbourne, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Melbourne, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Lakeland, FL · On-site
Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. * Oversee and maintain EDI integrations to ensure accurate and timely data flow ...
Lakeland, FL · On-site
Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. * Oversee and maintain EDI integrations to ensure accurate and timely data flow ...
Melbourne, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Melbourne, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Sunrise, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
Sunrise, FL · On-site
$68K - $127K/yr
Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ...
$55K - $65K/yr
Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes ...
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$55K - $65K/yr
Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes ...
This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by ...
New
This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by ...
New
Longwood, FL · On-site
$58K - $87K/yr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... About your future team At Quadra, we put people first so that together, we can reimagine the ...
Longwood, FL · On-site
$58K - $87K/yr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... About your future team At Quadra, we put people first so that together, we can reimagine the ...
$18.75 - $25.75/hr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... About your future team At Quadra, we put people first so that together, we can reimagine the ...
$18.75 - $25.75/hr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... About your future team At Quadra, we put people first so that together, we can reimagine the ...
$18.75 - $25.75/hr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... About your future team At Quadra, we put people first so that together, we can reimagine the ...
$18.75 - $25.75/hr
Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 ... About your future team At Quadra, we put people first so that together, we can reimagine the ...
Miami, FL · On-site
This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by ...
New
Quick apply
Miami, FL · On-site
This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by ...
New
Coral Gables, FL · On-site
This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by ...
New
Coral Gables, FL · On-site
This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by ...
New
$9.34 - $10.71
2% of jobs
$10.71 - $12.08
9% of jobs
$12.78 is the 25th percentile. Wages below this are outliers.
$12.08 - $13.46
26% of jobs
The median wage is $14 / hr.
$13.46 - $14.83
31% of jobs
$15.61 is the 75th percentile. Wages above this are outliers.
$14.83 - $16.20
12% of jobs
$16.20 - $17.57
7% of jobs
$17.57 - $18.94
5% of jobs
$18.94 - $20.32
3% of jobs
$20.32 - $21.69
2% of jobs
$21.69 - $23.06
1% of jobs
$23.06 - $24.43
1% of jobs
$9
$15
$24
A 1st Line IT Support job involves being the first point of contact for users experiencing technical issues. Responsibilities typically include diagnosing and troubleshooting basic IT problems, resetting passwords, and providing guidance on software and hardware use. Support is often delivered via phone, email, or chat. If an issue cannot be resolved at the first level, it is escalated to 2nd or 3rd Line Support. Strong communication skills and a basic understanding of IT systems are essential for this role.
A typical day for a 1st Line IT Support specialist involves responding to user queries via phone, email, or ticketing systems, diagnosing and resolving basic technical issues, and escalating more complex problems to higher-level support. You may assist with password resets, software installations, connectivity issues, and guiding users through troubleshooting steps. The role often includes documenting solutions and maintaining communication with users to ensure their issues are resolved in a timely manner. This position provides valuable exposure to a wide variety of IT systems and is an excellent stepping stone for advancing to more senior technical roles.
To thrive as a 1st Line IT Support professional, you need a good understanding of basic IT principles, troubleshooting techniques, and customer service, supported by relevant qualifications such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, Active Directory, Windows and Mac OS, and remote support tools is commonly expected. Strong interpersonal skills, patience, and clear communication are vital for effectively assisting non-technical users. These abilities enable you to swiftly diagnose issues, provide excellent customer support, and maintain smooth IT operations.
For 1St Line It Support jobs in Florida, the most frequently searched job titles are:
The top searched job categories for 1St Line It Support jobs in Florida are:
STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front line of IT support—solving problems, supporting local and remote staff, and partnering with a collaborative IT team in a mission-driven, technical environment.
If you enjoy troubleshooting, working directly with users, and learning new technologies, this role offers meaningful impact and growth.
What You'll Do
Required Qualifications
Preferred Qualifications
Pay Information
Full-Time Salary Range: $72,000 - $90,000
The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.
STR is a growing technology company with locations near Boston, MA, Arlington, VA, near Dayton, OH, Melbourne, FL, and Carlsbad, CA. We specialize in advanced research and development for defense, intelligence, and national security in: cyber; next generation sensors, radar, sonar, communications, and electronic warfare; and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us.
STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members. Our work is challenging, and we go home at night knowing that we pushed the envelope of technology and made the world safer.
STR is not just any company. Our people, culture, and attitude along with their unique set of skills, experiences, and perspectives put us on a trajectory to change the world. We can't do it alone, though - we need fellow trailblazers. If you are one, join our team and help to keep our society safe! Visit us at www.str.us for more info.
STR is an equal opportunity employer. We are fully dedicated to hiring the most qualified candidate regardless of race, color, religion, sex (including gender identity, sexual orientation and pregnancy), marital status, national origin, age, veteran status, disability, genetic information or any other characteristic protected by federal, state or local laws.
If you need a reasonable accommodation for any portion of the employment process, email us at appassist@str.us and provide your contact info.
Pursuant to applicable federal law and regulations, positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws.
