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Associate It Support Jobs in Florida (NOW HIRING)

OneArc

IT Support Specialist

Orlando, FL · On-site

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

L3HHCM20

IT Support Technician

Sunrise, FL

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

SpaceX

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

L3HHCM20

IT Support Technician

Melbourne, FL · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

Tavistock US

IT Support Specialist

Orlando, FL · On-site

Whether supporting a Michelin-recognized restaurant, a luxury hospitality destination, or one of ... Associate degree or equivalent experience; Bachelor's degree in Information Technology or related ...

Tavistock US LLC

IT Support Specialist

Orlando, FL · On-site

Whether supporting a Michelin-recognized restaurant, a luxury hospitality destination, or one of ... Associate degree or equivalent experience; Bachelor's degree in Information Technology or related ...

Tavistock US

IT Support Specialist

Orlando, FL · On-site

Whether supporting a Michelin-recognized restaurant, a luxury hospitality destination, or one of ... Associate degree or equivalent experience; Bachelor's degree in Information Technology or related ...

Vets Hired

Manager of IT Support

Daytona Beach, FL

Job Summary The Manager of IT Support leads the desktop support team and oversees daily IT support operations to ensure reliable technology services across the organization. This role manages ...

Ransom Everglades

IT Support Specialist

Miami, FL · On-site

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures ...

BRIDGES OF AMERICA

IT Support Technician

Jacksonville, FL · On-site

$20 - $27.25/hr

SUMMARY: The IT Support Specialist will provide technical support and assistance to Bridges ... Associate degree in related Technology field preferred. PHYSICAL REQUIREMENTS: Ability to sit and ...

BRIDGES OF AMERICA

IT Support Technician

Jacksonville, FL · On-site

$20 - $27.25/hr

SUMMARY: The IT Support Specialist will provide technical support and assistance to Bridges ... Associate degree in related Technology field preferred. PHYSICAL REQUIREMENTS: Ability to sit and ...

ProTek IT Solutions

Be Seen First

Mid-Level IT Support Technician

Clearwater, FL · On-site

$60K - $80K/yr

IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small--to medium-sized businesses throughout the US. Some on-site client visits are occasionally ...

New

Parsons

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

Trenam Law

Be Seen First

IT Support Specialist

Sarasota, FL · On-site

$25 - $28/hr

Requirements ● Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience. ● 2+ years of Help Desk or Desktop Support experience. ● ...

New

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Florida

Associate It Support information

See Florida salary details

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$14

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How much do associate it support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for associate it support in Florida is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the most commonly searched types of It Support jobs in Florida?

The most popular types of It Support jobs in Florida are:

What are popular job titles related to Associate It Support jobs in Florida?

For Associate It Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Florida look for?

The top searched job categories for Associate It Support jobs in Florida are:

What cities in Florida are hiring for Associate It Support jobs?

Cities in Florida with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $30,414 per year, or $14.6 per hour.

IT Support Specialist

BAE Systems OneArc USA, Inc

Orlando, FL • On-site

Other

Posted 23 days ago

Job description

Location: Orlando, FL

Business Unit: BAE Systems — OneArc


About the Role

At BAE Systems OneArc, our IT Support team provides the technology and process to restore balance in the universe so that our teams are enabled to get their jobs done efficiently.

The team is accountable for user onboarding and offboarding, Identity, Device, and Access Management (IDAM), end-user device provisioning, maintaining our asset register, first-line software/hardware troubleshooting, and license management. Crucially, this team plays a frontline role in keeping our organization secure and compliant.

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business.


Key Responsibilities

  • Hardware & Device Management: Provision, configure, and maintain end-user devices (desktops, laptops, and accessories), including handling planned and unplanned hardware refreshes.
  • Access & Identity Management: Ensure colleagues receive prompt, approved access to company resources, software, and licenses.
  • Onboarding & Offboarding: Seamlessly transition new hires into the company and manage secure offboarding workflows.
  • Asset Tracking & Compliance: Own and maintain the IT equipment asset register and software licenses, ensuring full regulatory and corporate compliance.
  • First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and applications using basic system design knowledge.
  • Event & Trade Show Support: Provide technical setup and support for company trade shows and events as needed.
  • Documentation & Automation: Create user-facing FAQs/knowledge base articles to promote self-service, and actively identify repetitive tasks that can be automated.


Core Objectives

  • Delight the User: Create a positive, helpful environment that makes colleagues glad they reached out.
  • Swift Resolution: Solve problems quickly, effectively, and politely.
  • Fiscal Responsibility: Treat OneArc’s resources and budget as if they were your own.
  • Security & Compliance: Keep our environment secure and compliant at all times.


Skills & Qualifications

Technical Proficiencies

  • Operating Systems: Deep understanding of Windows 11 Professional and macOS (Tahoe and above).
  • Hardware: Strong knowledge of laptop and desktop hardware, configuration, and troubleshooting.
  • Networking Fundamentals: Solid grasp of core office networking concepts, including DHCP, DNS, Routing, WLAN, and VPNs.
  • System Design: Foundational knowledge of IT systems to aid in root-cause analysis.


Mindset & Soft Skills

  • Customer-Centric: Friendly, approachable, and always eager to help users resolve their issues.
  • Agile & Blameless: Learns openly from mistakes and fosters a collaborative environment.
  • Critical Thinking: Calm under pressure; capable of driving incidents to resolution and suggesting systemic improvements to prevent repeat issues.
  • Efficiency-Driven: Constantly looking for ways to streamline and automate manual tasks.


Education & Experience

  • Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar technical role.
  • Education: BA/BSc in Information Technology, Computer Science, or a related field is preferred (or equivalent practical experience).


Work Environment & Additional Attributes

  • Location: Based on-site in Orlando, FL. (Possibility for hybrid after probation period) 
  • Travel: Occasional travel may be required (e.g., for trade shows or site support).
  • Traits: Innovative, detail-oriented, creative, and thrives in a fast-paced technology environment.