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Entry Level It Help Desk Jobs in Florida (NOW HIRING)

UHS

IT Help Desk Specialist

Tampa, FL · On-site

Thus, the IT Help Desk Specialist provides a heavy degree of interaction with staff which makes it an excellent position for entry level IT professionals. The role requires someone that can adapt to ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...

J.J. Taylor

IT Help Desk Technician

Tampa, FL · On-site

IT Help Desk/Support Technician for J.J. Taylor Companies, Inc. - Tampa, FL (Travel Required) Join a growing, family-owned organization with a national footprint and a people-first culture. J.J.

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting ...

Enterfusion

IT Help Desk Technician

Orlando, FL

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting ...

Celsius

IT Help Desk Technician

Boca Raton, FL · On-site

Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...

Celsius

IT Help Desk Technician

Boca Raton, FL · On-site

Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...

Celsius

IT Help Desk Technician

Boca Raton, FL

Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...

Revel Staffing

IT Help Desk Specialist

Tampa, FL · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

LARSON CANDO INC

IT Coordinator

Tamarac, FL · On-site

This is an excellent opportunity for an entry-level IT professional seeking to develop technical ... Respond to IT help desk requests, troubleshoot hardware and software problems, and escalate complex ...

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Entry Level It Help Desk information

See Florida salary details

$9

$17

$25

How much do entry level it help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level it help desk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Florida? The most popular types of It Help Desk jobs in Florida are:
What are popular job titles related to Entry Level It Help Desk jobs in Florida? For Entry Level It Help Desk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Florida look for? The top searched job categories for Entry Level It Help Desk jobs in Florida are:
What cities in Florida are hiring for Entry Level It Help Desk jobs? Cities in Florida with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $35,985 per year, or $17.3 per hour.

IT Help Desk Specialist

UHS

Tampa, FL • On-site

Full-time

Re-posted 8 days ago

Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

491st of 887 rated healthcare providers

Job description

The IT Help Desk Specialist will work in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, the coordination of phone, in-person and computer support. Thus, the IT Help Desk Specialist provides a heavy degree of interaction with staff which makes it an excellent position for entry level IT professionals. The role requires someone that can adapt to changes in the work environment and is able to manage competing demands. This is a full-time position that requires day, evening and weekend availability and is located at the Keiser University campus and can sometimes require travel to other locations. The IT Help Desk Specialist is responsible for:

  • The installation, assembly and configuring of computers, monitors, network devices and peripherals such as printers, scanners, switches, and related hardware.
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, LAN/WAN network and peripheral equipment problems; makes repairs and corrections where required.

KNOWLEDGE, SKILLS, AND EXPERIENCE

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in this position.

Knowledge

  • Entry level IT support
  • Knowledge of Microsoft programs (i.e., Word, Excel, Outlook, Access, and PowerPoint)
  • Knowledge of hardware and software support (RAM, SSD and Printers)
  • Knowledge of VOIP systems.
  • Knowledge of Routers and Switches
  • Networking essentials
  • Entra and Intune basics

Skills

  • Must be able to handle multiple tasks
  • Must have excellent verbal and written skill
  • Excellent troubleshooting, time, and management skills
  • Follow process and procedures as documented and communicated
  • Demonstrates attention to detail.
  • Excellent customer service skills.
  • Basic Understanding of TCP/IP and DHCP
  • Basic Understanding of Active Directory
  • Basic Understanding of Microsoft Entra
  • Basic Understanding of Microsoft Intune

Abilities

  • Synthesize complex or diverse information; collects and researches data; uses intuition and experience to complement data.
  • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
  • Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles.
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  • Understands business implications of decisions; aligns work with strategic goals.
  • Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.
  • Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
  • Prioritizes and plans work activities; sets goals and objectives; develops realistic action plans.
  • Ability to respond to common inquiries or complaints from customers.
  • Strives to continuously build knowledge and skills.
The IT Help Desk Specialist must have the following:
• An associate degree in MIS or related field is preferred. Other combinations of education and experience may be considered.
• Working knowledge of personal computer operating systems, networking systems and applications software Windows based.
• Analytical/problem solving, leadership, organizational, communication, and interpersonal skills.

What Universal Health Services employees say

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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