ZipRecruiter

Log In

1

Associate It Support Jobs (NOW HIRING)

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests ...

United Ag and Turf

IT Support

Farmington, CT · On-site

$22.75 - $31.25/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag & Turf, NE

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

United Ag and Turf

IT Support

Lancaster, MA · On-site

$58K/yr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

Catalyst Kids

Manager, IT Support

Sacramento, CA · On-site

Associate's degree or completion of equivalent technical school * 5+ years' experience in IT support (7+ years if no degree or equivalent education), with at least 2+ years in a team leadership or ...

American Technology Consulting

IT Support

Mechanicsburg, PA · On-site

$20.50 - $28/hr

This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for ...

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

United Ag & Turf NE, LLC

IT Support

Farmington, CT

$22.75 - $31.25/hr

The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO

$50K - $60K/yr

Paid time off Basic Functions: * IT Support relating to technical issues involving Microsofts core business applications and operating systems. * Onsite and Help Desk user support, this position ...

Legence

IT Support Associate

Lexington, KY · On-site

$21.75 - $25.50/hr

The IT Support Associate is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

Tata Consultancy Services

IT Support

Norco, LA · On-site

$22.25 - $30.50/hr

Tata Consultancy Services is seeking an IT Support professional with extensive experience in end user support and ITIL service management principles. The role involves managing incidents ...

DYOPATH

IT Support Specialist

Sanford, NC

$25/hr

Join DYOPATH as an IT Support Specialist Are you energized by providing handson technical support ... Associate degree required * Minimum of five (5) years of experience in the networking field

Grand Hotel

IT Support Specialist

Mackinac Island, MI · On-site

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field • 2-4 years of IT support or help desk experience • Experience supporting multi-site ...

next page

Showing results 1-20

All JobsAssociate It Support Jobs

Associate It Support information

See salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for associate it support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

Which IT job is the highest paid?

In the IT field, roles such as IT Director, Chief Information Officer (CIO), and Solutions Architect tend to be the highest paid, often earning six-figure salaries or more. These positions typically require extensive experience, advanced certifications, and strong leadership skills, with salaries varying based on industry and location.

What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What are Associate IT Support roles?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, associate IT support roles still require human skills for complex problem-solving, customer communication, and system management, making AI a complement rather than a complete replacement.

What job makes $10,000 a month without a degree?

An Associate IT Support role typically does not pay $10,000 a month without significant experience or specialized skills. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists can reach that level, often requiring certifications, technical expertise, and sometimes a degree or equivalent experience. Freelance consulting or entrepreneurial ventures in tech may also achieve this income without formal degrees.

What is associate technical support?

An associate technical support role involves assisting users with troubleshooting hardware, software, and network issues. It typically requires good communication skills, basic technical knowledge, and familiarity with support tools like ticketing systems. The position often involves working in a help desk or support center environment and may require relevant certifications such as CompTIA A+.
More about Associate It Support jobs
What cities are hiring for Associate It Support jobs? Cities with the most Associate It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Associate It Support jobs? States with the most job openings for Associate It Support jobs include:
What job categories do people searching Associate It Support jobs look for? The top searched job categories for Associate It Support jobs are:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in the United States as of June 2026, with employment types broken down into 63% Full Time, 30% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
IT Support Associate

IT Support Associate

Donato Technologies, Inc

Memphis, TN • On-site

$16.50 - $21.25/hr

Contractor

Posted 17 days ago

Job description

IT Support Associate
Memphis, TN
PRIMARY PURPOSE: 
To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: 
  • Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers. 
  • Provides status and follow-up information to internal or external customers.
  • Escalates calls to the appropriate departments.
  • Documents customer issues in call tracking system timely and accurately.
  • Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction. Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers.
  • Provides support after hours via on-call cell phone.
  • Requirements:

    100% remote if out of the Memphis area/Hybrid in office 1 day a week if within range to Memphis office

    SHIFT: Saturday and Sunday from 8:30am to 5:00pm CST, and Monday through Wednesday from 10:30am to 7:00pm CST. The off days for this shift will be Thursday and Friday. Please note, this role requires working all holidays unless the holiday happens to fall on one of their scheduled off days.

    QUALIFICATIONS 
    Education & Licensing: Associate degree in a computer technology field preferred. Experience: Three (3) years of computer systems related experience or equivalent combination of education and experience required to include two (2) years propriety software support experience and one (1) year Windows operations system troubleshooting experience. JURIS or claims management application experience preferred.

    Skills & Knowledge

    • Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office
    • Strong oral, written and business communication skills
    • Analytical, interpretive and decision-making skills Strong organizational skills
    • Excellent interpersonal and customer service skills
    • Excellent negotiation and conflict resolution skills
    • Strong stress and time management skills
    • Ability to work in a team environment
    • Ability to meet or exceed Performance Competencies
       

Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.