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It Support Manager Jobs in Hawaii (NOW HIRING)

ManTech International

IT Support Specialists

Aiea, HI · On-site

MANTECH seeks motivated, career and customer-oriented IT Support Specialists to join our team in ... management, and customers, via email, phone, and or virtual communication, which may involve ...

Kaiser Permanente

IT Support Analyst

Wailuku, HI · On-site

$65 - $90/hr

Reviews information and supports the compilation of information (e.g., procedures, installation, configuration) related to new technology. * Provides after hours on call support for moderately ...

U.S. Navy

IT Support Specialist

Koloa, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Volcano, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kapolei, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wailea, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lanai City, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kaneohe, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kaunakakai, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hauula, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Papaikou, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hilo, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Captain Cook, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Captain Cook, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wahiawa, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kilauea, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wailuku, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Waipahu, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Waialua, HI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Hawaii

It Support Manager information

See Hawaii salary details

$37.4K

$89.5K

$136.6K

How much do it support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it support manager in Hawaii is $89,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $103,400.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Hawaii?

The most popular types of It Support jobs in Hawaii are:

What cities in Hawaii are hiring for It Support Manager jobs?

Cities in Hawaii with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Hawaii as of August 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $89,504 per year, or $43 per hour.

IT Support Specialists

ManTech International

Aiea, HI • On-site

Full-time

Posted 21 days ago

Key responsibilities

  • Approve and monitor the technical support workflow for hardware and software platforms.

  • Coordinate the resolution of escalated technical issues involving network connectivity and enterprise applications.

  • Authorize the distribution of IT assets and maintain detailed equipment inventories.

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies

Job description

General information
Requisition #
R70047
Locations
USA-TX-Dallas, USA-HI-Halawa
Posting Date
08/13/2026
Security Clearance Required
Secret
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with MANTECH!
MANTECH seeks motivated, career and customer-oriented IT Support Specialists to join our team in Oahu Hawaii and Dallas Texas.
Responsibilities include but are not limited to:
  • Approves and monitors the technical support workflow for a diverse range of hardware and software platforms.
  • Coordinate the resolution of escalated technical issues involving network connectivity and enterprise applications.
  • Authorize the distribution of IT assets and the maintenance of detailed equipment inventories for organizational accountability.
  • Oversee the day-to-day operation of Information Technology and Security Groups within a regional distribution framework.
  • Coordinate technical assistance for forward-deployed personnel to ensure the continuous availability of critical mission systems.
  • Validate the setup and maintenance of secure IT infrastructure required for large-scale military exercises in the Pacific.
  • Provides leadership, guidance, and mentoring to subordinate staff.

NOTE: Multiple levels of seniority are available based on qualifications and experience. Please see below.
Minimum Qualifications:
Senior Level
  • High school diploma and 10+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience).
  • Professional-level IT certifications (e.g., CompTIA Security+).

Mid Level
  • High school diploma and 3+ years of position-relevant experience (A bachelor's degree may be substituted in lieu of 2 years of additional experience).
  • Foundational IT certifications (e.g., CompTIA A+).

Junior Level
  • CompTIA Security+ or equivalent IAT Level II certification.
  • Ability to follow established technical SOPs and maintain accurate technical records.

Preferred Qualifications:
  • 12+ years of position-relevant experience.
  • Experience working in a military IT help desk or network operations center.
  • Proficiency in troubleshooting military-unique software and hardware.

Clearance Required:
  • Must hold an active Secret Clearance

Physical Requirements:
  • The person in this position must be able to remain in a stationary position 50% of the time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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