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It Support Manager Jobs (NOW HIRING)

Tekniforce

IT Support Analyst

Greenville, NC · On-site

Proper time management skills will be required to juggle the many support calls (written tickets ... IT environment * You have acquired a broad knowledge of all systems and have become a Subject ...

Code Metal

IT Support Engineer

Boston, MA · On-site +1

In this role, you will work closely with the IT Operations Manager and cross-functional teams to ... Support employee onboarding and offboarding, including device setup, account provisioning, access ...

Code Metal

IT Support Engineer

San Francisco, CA · On-site +1

In this role, you will work closely with the IT Operations Manager and cross-functional teams to ... Support employee onboarding and offboarding, including device setup, account provisioning, access ...

Landry's, LLC.

IT Support Tech

Atlantic City, NJ · On-site

$21/hr

Overview IT Support Technician It is the responsibility of the IT Support Tech to work across a ... Use problem management software to track all user incidents, requests, and system downtime

Alterra

IT Support Specialist

Snowshoe, WV

The IT Support Specialist must interact positively with computer users, staff members, managers, executives and vendors. This position is required to assist and train fellow employees in complex ...

ARO International

Corporate IT Support

Kansas City, MO · On-site

$21 - $28.75/hr

Job Openings >> Corporate IT Support Corporate IT Support Summary Title: Corporate IT Support ID: 1009 Location: Kansas City, MO Department: Information Technology More about this job > Description ...

CFS

IT Support Specialist

Mishawaka, IN · Hybrid

$45K - $55K/yr

Join them in shaping the future of IT support and making a positive impact through technology. Salary Range: $45,000 - $55,000 per year Are you passionate about technology and helping others solve IT ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Join them in shaping the future of IT support and making a positive impact through technology. Salary Range: $45,000 - $55,000 per year Are you passionate about technology and helping others solve IT ...

The Shade Store

IT Support Specialist

Port Chester, NY

$64K - $70K/yr

Support VoIP phone systems and mobile device management (Apple & Android). * Ensure compliance with IT security policies and procedures. Qualifications * Associate or bachelors degree in IT, Computer ...

USP Management

IT Support Coordinator

Fort Lee, NJ · On-site

Salary: $50,000$65,000 annually Job Title: IT Support Coordinator We are seeking an IT Support ... Track and manage the inventory of IT equipment, including upgrades and replacements. * Leverage AI ...

SpaceX

IT Support Technician

Hawthorne, CA

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Manage on site inventory and the total lifecycle of IT assets. * Procure, configure and deploy ...

CFS

IT Support / Desktop Support

Springfield, MA

$20 - $21/hr

As an IT Support & Desktop Support , you'll join able to show off your skills as a desktop and field technician. * Work in a varied and dynamic IT environment across multiple sites * Escape the ...

Redolent, Inc

IT Support Technician

Tulsa, OK · On-site

$19.75 - $27/hr

The IT Support Specialist will be responsible for supporting, servicing, implementing, lifecycle management, and daily operations for IT Corporate Services. This will include (but not limited to ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$19.75 - $27/hr

The IT Support Technician II provides advanced technical support to end-users across the ... Create and manage user accounts, groups, and permissions within Active Directory, Azure AD, and ...

Knighted Ventures

IT Support Specialist

Dallas, TX

$22 - $30/hr

About the Role Knighted is looking for an IT Support Specialist to join our IT team in Dallas, TX ... Manage user accounts and access across technical systems, ensuring timely provisioning and ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

... Collaborate with the IT Manager to prioritize and manage support requests • Reinforce ... cybersecurity best practices during user support, including safe handling of credentials, phishing ...

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It Support Manager information

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$36K

$86.1K

$131.5K

How much do it support manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for it support manager in the United States is $86,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

More about It Support Manager jobs
What cities are hiring for It Support Manager jobs? Cities with the most It Support Manager job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most It Support Manager jobs? States with the most job openings for It Support Manager jobs include:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 22% Part Time, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,148 per year, or $41.4 per hour.

IT Support Analyst

Tekniforce

Greenville, NC • On-site

Other

Posted 29 days ago

Job description

We are looking for an IT Support Analyst. This is an on- site full-time permanent hire role in Greenville and Raleigh, North Carolina with our client. You will be going to both offices as needed by the company and must be willing to commute to either location.

Responsibilities for an IT Support Analyst:

  • Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required.
  • Must be highly organized and good communicator
  • Proper time management skills will be required to juggle the many support calls (written tickets, verbally, and/or in-person)
  • Work with Hardware vendors to acquire, image, deploy, and ship pc's to corporate support locations.
  • Maintain knowledge and build experience in technical challenges and recommend solutions as deemed appropriate
  • Coordinate implementation of system changes, upgrades, and modifications according to business needs to include proper change management
  • Self-directed and motivated to ensure quality customer support and proactive maintenance of the Corporate IT environment
  • You have acquired a broad knowledge of all systems and have become a Subject Matter Expert in one or more disciplines within the IT field (Systems Admin, Network Admin, Security, Telecom etc)
  • Superior customer support and ability to work with a diverse group of personalities

Required skills as an IT Support Analyst:

  • 5+ years of experience with technical support and problem solving
  • Bachelor's degree preferred, preferably in an IT or Systems Administration discipline
  • Proven ability to work autonomously, identifying problems, and solving independently
  • Previous experience within wireless retail, technical services, telecom, or similar technology preferred
  • Ability to work after hours and on weekends

Apply