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It Support Manager Jobs (NOW HIRING)

Young Systems Corporation

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IT Support Engineer

Cerritos, CA · On-site

$18 - $20/hr

Job Title: IT Support Engineer Location: Cerritos, CA, USA Job Type: Full-Time Are you passionate ... Manage and respond to support tickets using Freshdesk, documenting solutions post-resolution.

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 ... managing customer expectations. • Maintain composure and professionalism in high-pressure and ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

Lead, mentor, and manage a geographically dispersed team of IT Service Desk/Warehouse Support team members, ensuring staff are trained, motivated, and equipped to perform their roles effectively.

A-CAP Services LLC

IT Support Specialist III

Miami, FL · On-site

Third-party Asset Management * Private Credit * Primary Insurance Carriers * Accredited Reinsurers ABOUT THE ROLE We are looking for a hands-on IT Support Specialist who thrives at the intersection ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Add, remove, and manage user licenses and permissions * Respond to support tickets and prioritize ...

NRP Group

IT Support Specialist

Cleveland, OH

As the IT Support Specialist, you will serve as the frontline resource for resolving all technology ... Utilize ticket tracking and management tools to prioritize and organize support requests ...

Base8

IT Support Specialist

Studio City, CA · On-site

Job Title: IT Support Specialist Location: United States (On-site / Hybrid) Department: Information ... Create and manage user accounts, access rights, and password settings * Diagnose and resolve issues ...

Base8 Inc

IT Support Specialist

Studio City, CA · On-site

IT Support Specialist Location:United States (On-site / Hybrid) Department:Information Technology ... Create and manage user accounts, access rights, and password settings * Diagnose and resolve issues ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Add, remove, and manage user licenses and permissions * Respond to support tickets and prioritize ...

ConAm Management

IT Support Specialist

San Diego, CA

$28 - $32/hr

Who we are: CONAM Management Corporation is part of The CONAM Group, a multi-family property ... The IT Support Specialist position will provide desktop support and assist with network systems.

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in ... Strong ability to manage productive relationships with both external and internal users * Ability ...

Onebrief, Inc

IT Support Specialist

$70K - $85K/yr

Manage the hardware lifecycle: Track, maintain, deploy, recover, and replace company hardware while ensuring asset records remain accurate and up to date. * Tier 1 IT support: Serve as the first ...

Hadrian

Senior Manager, IT Support

Los Angeles, CA · On-site

They are seeking a Senior Manager, IT Support to lead the IT support function, ensuring high-quality support experiences for employees and managing day-to-day service desk operations.

DIG INN Support

Field IT Support Technician

New York, NY

$23.50 - $32.25/hr

You will report to our Sr. IT Manager and work collaboratively with the rest of the IT support team to ensure full restaurant coverage. If you are looking for an opportunity to rapidly learn and ...

Ontic Technologies

IT Support Specialist

Austin, TX · On-site

$80K - $90K/yr

Manage device posture and compliance via: * Jamf (macOS management) * Microsoft Intune (Windows ... on IT support experience (help desk + endpoint administration) * Strong working knowledge of macOS ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

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It Support Manager information

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$36K

$86.1K

$131.5K

How much do it support manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for it support manager in the United States is $86,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
More about It Support Manager jobs
What cities are hiring for It Support Manager jobs? Cities with the most It Support Manager job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most It Support Manager jobs? States with the most job openings for It Support Manager jobs include:
It Support Manager jobs near you
IT Support Engineer

IT Support Engineer

Young Systems Corporation

Cerritos, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

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Job description

Here’s a polished version of your job posting for an IT Support Engineer role in Cerritos, CA:

Job Title: IT Support Engineer
Location: Cerritos, CA, USA
Job Type: Full-Time

Are you passionate about technology and even more passionate about helping people? We’re seeking an experienced IT Support Engineer who thrives on solving problems, supporting others, and improving systems.

About the Role

We are looking for someone with at least 2-3 years of hands-on IT support experience who enjoys working with people and providing practical, timely solutions. If you're people-oriented, optimistic, and organized, you'll be a great fit for our team.

Key Responsibilities

  • Monitor and maintain internal IT systems including domain controllers, servers, backups, and UPS devices.

  • Manage and respond to support tickets using Freshdesk, documenting solutions post-resolution.

  • Serve as a technical liaison with software vendors to troubleshoot and resolve system issues.

  • Support IT projects and upgrades as needed.

Technical Qualifications

  • 2–3 years of experience in IT support or a related role.

  • Proficient in setting up and maintaining domain controllers and managing user accounts.

  • Strong experience with Microsoft 365 and Google Workspace: user setup, email migration, and troubleshooting.

  • Knowledge of network administration and resolving network-related issues.

  • Familiarity with VMware environments.

  • Experience with various backup solutions and disaster recovery protocols.

  • Skilled in PC hardware troubleshooting and repair.

Ideal Candidate Qualities

  • People-oriented: You enjoy helping others and providing excellent support.

  • Optimistic: You bring positive energy to challenges and interactions.

  • Organized: You manage time and tasks efficiently and follow through reliably.

  • Tenacious: You don’t give up easily and tackle problems with persistence.

  • Disciplined: You follow procedures and maintain high standards in your work.

To Apply:
Please submit your resume and a brief cover letter explaining why you're a great fit for this role.

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Company Description

We're a value-add distributor in the wild office tech world—offering roles in sales, admin, and tech. Join us and grow your career!