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It Support Manager Jobs in Virginia (NOW HIRING)

Spaark

IT Support

Falls Church, VA · On-site

$65 - $80/hr

Information Technology As IT Support at SPAARK, you will support the Mission Integration Records Management Division staff under the PFPA. * The contractor shall be responsible for coordinating with ...

New

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Monogram Foods

Technician, IT Support (34915)

Martinsville, VA · On-site

$20.25 - $27.75/hr

This position reports to the IT Support Manager and is on-site at the Martinsville, VA, facility . Essential Duties and Responsibilities: * Troubleshoot and diagnose computer hardware and software ...

New

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Perform other duties as assigned by local management or BMZ Group IT leadership What We're Looking ...

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

... management or BMZ Group IT leadership Qualifications : Required : • Associate's or Bachelor ... IT support, desktop support, help desk, or a similar role • Strong knowledge of: Windows ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Working closely with the IT Manager, the IT Support Specialist will troubleshoot day-to-day technology issues and support Microsoft 365, endpoint technologies, and other internal IT systems. We're ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Virginia

It Support Manager information

See Virginia salary details

$35.7K

$85.4K

$130.4K

How much do it support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it support manager in Virginia is $85,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $98,600.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

What cities in Virginia are hiring for It Support Manager jobs?

Cities in Virginia with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $85,409 per year, or $41.1 per hour.

IT Support Analyst

All Dulles Area Muslim Society

Sterling, VA • On-site

Full-time

Posted 5 days ago

Job description

Department: ADAMS Operations / Information Technology 
Reporting Relationships: Chief of Staff and Executive Director

Role Purpose: 
To support, maintain, and optimize ADAMS’ technology infrastructure, systems, and applications to ensure efficient operations across all departments and locations. The IT Systems Analyst will serve as a key resource for troubleshooting, system improvements, data integrity, and user support.

IT SUPPORT ANALYST RESPONSIBILITIES

Help Desk & Ticketing Management

  • Act as the primary administrator for the IT ticketing system (capture, categorize, track).
  • Diagnose and resolve hardware, software, and network issues (Tier 1) in a timely manner.
  • Perform initial troubleshooting and escalate only when all internal resources are exhausted.

Infrastructure & Shared Space Management

  • Lead the setup and maintenance of physical and digital "shared spaces" (conference rooms, SharePoint/OneDrive).
  • Take ownership of the development and maintenance of the ShareDrive.
  • Provide on-site support for events and programs across all ADAMS locations.

Data Systems & Database Maintenance

  • Regularly update and clean the organization’s central databases to ensure data integrity.
  • Maintain a real-time digital inventory of all IT hardware, software licenses, and peripherals.
  • Collaborate with Marketing to update website Q&A and technical documentation.

System Optimization & Training

  • Lead monthly meetings with Department Heads to assess technology and security needs.
  • Conduct training sessions for staff on platform usage (Smartsheet, M365) and cybersecurity.
  • Analyze system performance and recommend workflow improvements.

Administrative & Project Support

  • Manage technical onboarding/offboarding (account provisioning, device configuration).
  • Provide a Weekly Progress Report summarizing ticket status and project milestones.
  • Perform additional IT-related duties and projects as assigned by management.