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Associate It Support Jobs in Virginia (NOW HIRING)

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

Required : • Associate's or Bachelor's degree in Information Technology, Computer Science, or a ... IT support, desktop support, help desk, or a similar role • Strong knowledge of: Windows ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience * Minimum of 2-3 years of experience in IT support, desktop support ...

IntelliPro Group Inc.

IT Support Specialist

Salem, VA · On-site

Client Support Associate / IT Support Specialist Duration: 3 Months + (Possible Extension) Pay Rate: $29.00 /hr on W2 Location: Salem, VA Schedule: M-F, 8am-5pm. 2 days out of the week will be 10am ...

IntelliPro Group Inc.

IT Support Specialist

Salem, VA · On-site

$29/hr

Client Support Associate / IT Support Specialist Duration: 3 Months + (Possible Extension) Pay Rate: $29.00 /hr on W2 Location: Salem, VA Schedule: M-F, 8am-5pm. 2 days out of the week will be 10am ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Roanoke College

IT Support Specialist

Salem, VA · On-site

The IT Support Specialist will support the effective operation of IT services, oversee procurement ... Required : • Minimum of Associate's Degree required • Minimum of 3 years of Business related ...

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information ... Technology) or Associate's degree in Network Administration and/or Computer Programming or ...

Ocean Breeze Waterpark

IT Support

Virginia Beach, VA

$20.50 - $28/hr

Respond to user requests for support * Maintain and routinely service all hardware and software ... Experience in the field of information systems. * Computer skills including Microsoft Office, basic ...

Ocean Breeze Waterpark

IT Support

Virginia Beach, VA · On-site

$20.50 - $28/hr

Respond to user requests for support * Maintain and routinely service all hardware and software ... Experience in the field of information systems. * Computer skills including Microsoft Office, basic ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Virginia

Associate It Support information

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$10

$19

$28

How much do associate it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for associate it support in Virginia is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

What are popular job titles related to Associate It Support jobs in Virginia?

For Associate It Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Virginia look for?

The top searched job categories for Associate It Support jobs in Virginia are:

What cities in Virginia are hiring for Associate It Support jobs?

Cities in Virginia with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,350 per year, or $19.4 per hour.

IT Support Technician

BMZ USA, Inc.

Virginia Beach, VA • On-site

$20.50 - $28/hr

Full-time

Re-posted 17 days ago

Job description

Job Summary:
BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support needs and ensuring hardware, software, and systems remain reliable and efficient.
Responsibilities:
• Provide first-level technical support for hardware, software, systems, and application issues
• Troubleshoot and resolve issues involving desktops, laptops, printers, peripherals, and network connectivity
• Install, configure, maintain, and upgrade hardware and software
• Set up and deploy new IT equipment for employees
• Support user account access and related technical requests
• Maintain accurate documentation of hardware, software, and system configurations
• Escalate and coordinate issues with second- and third-level IT support teams as needed
• Train and support users on IT tools, systems, and best practices
• Help ensure compliance with company IT policies, cybersecurity practices, and acceptable use standards
• Participate in local and global IT projects
• Perform other duties as assigned by local management or BMZ Group IT leadership
Qualifications:
Required:
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
• Minimum of 2–3 years of experience in IT support, desktop support, help desk, or a similar role
• Strong knowledge of: Windows operating systems, Microsoft Office, Active Directory, Desktop hardware and software troubleshooting
• Experience with remote support tools, VPNs, and help desk/ticketing systems
• Strong communication, problem-solving, and organizational skills
• Ability to work independently and collaborate effectively across departments
Preferred:
• Experience supporting IT in a manufacturing environment
• Familiarity with Microsoft Dynamics 365, QuickBooks Desktop Enterprise, Keyence, or AutoCAD
• Microsoft certifications such as MCSA, MCSE, or similar
• Bilingual skills are a plus
Company:
BMZ USA, inc. is the U.S. division of BMZ Battery Solutions Group, a global player in custom battery solutions. Founded in 1994, the company is headquartered in Virginia Beach, Virginia, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

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