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2Nd Shift It Support Jobs in Virginia (NOW HIRING)

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

... with second- and third-level IT support teams as needed • Train and support users on IT tools, systems, and best practices • Help ensure compliance with company IT policies, cybersecurity ...

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

New

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

Escalate and coordinate issues with second- and third-level IT support teams as needed * Train and support users on IT tools, systems, and best practices * Help ensure compliance with company IT ...

Spaark

IT Support

Falls Church, VA · On-site

$65 - $80/hr

Information Technology As IT Support at SPAARK, you will support the Mission Integration Records Management Division staff under the PFPA. * The contractor shall be responsible for coordinating with ...

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Socket.dev

IT Support Specialist

Williamsburg, VA · On-site

$55 - $75/hr

Role Overview We're looking for an IT Support Specialist to help lead IT as we plan to relocate one of our office locations and continue to scale. You'll own End-User & SaaS Support, Networking ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in ... Depending on the position, employees may be eligible for overtime, shift differential, and a ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Responsibilities Peraton is looking for an IT Support Technician to support a contract onsite in ... Depending on the position, employees may be eligible for overtime, shift differential, and a ...

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All Jobs2Nd Shift It Support Jobs2Nd Shift It Support Jobs in Virginia

2Nd Shift It Support information

See Virginia salary details

$11

$18

$25

How much do 2nd shift it support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for 2nd shift it support in Virginia is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is 2nd shift IT support?

2nd Shift IT Support roles involve providing technical assistance and troubleshooting services during the second shift, which typically covers late afternoon to late evening hours. These professionals help resolve hardware, software, and network issues for employees or customers outside standard business hours. Their responsibilities may include monitoring systems, responding to support tickets, and ensuring IT services remain operational during their shift. Second shift IT support is especially important for organizations that operate beyond regular business hours or have global operations.

What are the key skills and qualifications needed to thrive as a 2nd shift IT support specialist?

To excel as a 2nd Shift IT Support Specialist, you need a solid understanding of computer systems, troubleshooting, and network fundamentals, often backed by a relevant associate degree or IT certifications like CompTIA A+ or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and knowledge of Windows and Mac operating systems are typically required. Strong communication, customer service orientation, and the ability to work independently under minimal supervision are crucial soft skills. These competencies ensure timely resolution of technical issues, support end-user productivity, and maintain smooth IT operations outside of regular business hours.

What are some common challenges faced by 2nd shift IT support professionals, and how can they prepare for them?

2nd Shift IT Support professionals often encounter unique challenges, such as handling urgent technical issues with limited in-person resources and collaborating with colleagues across different shifts. They may also be responsible for troubleshooting after-hours problems that could impact business continuity. To prepare, it’s helpful to develop strong communication skills, become adept at documenting issues for day-shift teams, and maintain flexibility to adapt to unexpected situations. Proactive learning and building rapport with both users and fellow IT staff can make the transition and workflow smoother.

What is the difference between 2Nd Shift It Support vs Help Desk Technician?

Aspect2Nd Shift It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentEvening/Night shifts, on-site or remoteDaytime, on-site or remote
Industry UsageIT support, technical troubleshootingCustomer support, technical assistance
Common Search IntentShift-specific IT support rolesHelp desk or support roles

2Nd Shift It Support and Help Desk Technician roles both require technical certifications like CompTIA A+. The main difference lies in their work hours: 2Nd Shift It Support works during evening or night shifts, while Help Desk Technicians typically work during regular daytime hours. Both roles involve troubleshooting and supporting users, but 2Nd Shift It Support is more focused on maintaining IT systems during off-hours, whereas Help Desk Technicians handle user inquiries during standard business hours.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

2Nd Shift It Support jobs near you
Infographic showing various 2Nd Shift It Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,339 per year, or $18.4 per hour.

IT Support Technician

BMZ USA, Inc.

Virginia Beach, VA • On-site

$20.50 - $28/hr

Full-time

Re-posted 23 days ago

Job description

Job Summary:
BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across both office and manufacturing environments, serving as the first point of contact for IT support needs and ensuring hardware, software, and systems remain reliable and efficient.
Responsibilities:
• Provide first-level technical support for hardware, software, systems, and application issues
• Troubleshoot and resolve issues involving desktops, laptops, printers, peripherals, and network connectivity
• Install, configure, maintain, and upgrade hardware and software
• Set up and deploy new IT equipment for employees
• Support user account access and related technical requests
• Maintain accurate documentation of hardware, software, and system configurations
• Escalate and coordinate issues with second- and third-level IT support teams as needed
• Train and support users on IT tools, systems, and best practices
• Help ensure compliance with company IT policies, cybersecurity practices, and acceptable use standards
• Participate in local and global IT projects
• Perform other duties as assigned by local management or BMZ Group IT leadership
Qualifications:
Required:
• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
• Minimum of 2–3 years of experience in IT support, desktop support, help desk, or a similar role
• Strong knowledge of: Windows operating systems, Microsoft Office, Active Directory, Desktop hardware and software troubleshooting
• Experience with remote support tools, VPNs, and help desk/ticketing systems
• Strong communication, problem-solving, and organizational skills
• Ability to work independently and collaborate effectively across departments
Preferred:
• Experience supporting IT in a manufacturing environment
• Familiarity with Microsoft Dynamics 365, QuickBooks Desktop Enterprise, Keyence, or AutoCAD
• Microsoft certifications such as MCSA, MCSE, or similar
• Bilingual skills are a plus
Company:
BMZ USA, inc. is the U.S. division of BMZ Battery Solutions Group, a global player in custom battery solutions. Founded in 1994, the company is headquartered in Virginia Beach, Virginia, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

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