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It Support Manager Jobs in Virginia (NOW HIRING)

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

... IT Support Specialist to ensure the smooth functioning of their IT infrastructure. This role ... Manage and resolve help desk tickets, ensuring timely resolution and adherence to internal SLAs ...

Siemens

IT Support Analyst

Arlington, VA · On-site

$73K - $99K/yr

As the IT Support Analyst, you will be responsible for providing Tier 1 service desk support, troubleshooting technical issues, and collaborating with the subject matter experts in the IT functional ...

New

DBM Global

IT Support Technician

Lynchburg, VA · On-site

$21 - $28.75/hr

The IT Support Technician should be able to work independently, be self-motivated, process driven ... Maintaining and updating Asset Management systems across companies for end user devices * Utilize ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Maintain regular communication with vendors, building management, and internal stakeholders ...

Epic Health Partners

IT Support Technician

Danville, VA · On-site

$20 - $25/hr

The IT Support Technician serves as a key resource in ensuring employees have reliable access to ... Maintain regular communication with vendors, building management, and internal stakeholders ...

Virginia Green

IT Support Specialist

Richmond, VA · On-site

$55K - $65K/yr

Position Summary The IT Support Specialist provides hands-on technical support across Virginia ... Manage device lifecycle activities including onboarding, offboarding, and replacements Systems and ...

G. Grattan LLC

IT Support Specialist

Henrico, VA

This role focuses on end user support, device and system administration, incident resolution, and continuous improvement of IT services. The position works closely with the IT Manager, internal IT ...

KBR

IT Support Technician

Chantilly, VA

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

KBR

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

Robert Half

IT Support Specialist

Petersburg, VA · On-site

$30 - $33/hr

We are seeking an IT Support Specialist to assess, maintain, and support a multi-site technology ... Support device lifecycle management, refresh, and deployment activities. * Assist with system ...

New

Virginia Green

IT Support Specialist

Henrico, VA

Position Summary The IT Support Specialist provides hands-on technical support across Virginia ... Manage device lifecycle activities including onboarding, offboarding, and replacements Systems and ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Virginia

It Support Manager information

See Virginia salary details

$35.7K

$85.4K

$130.4K

How much do it support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for it support manager in Virginia is $85,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $98,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Virginia? The most popular types of It Support jobs in Virginia are:
What cities in Virginia are hiring for It Support Manager jobs? Cities in Virginia with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $85,409 per year, or $41.1 per hour.

IT Support Specialist

Virginia Tire & Auto

Ashburn, VA • On-site

Full-time

Re-posted 23 days ago

Job description

Job Summary:
Virginia Tire & Auto is committed to making car care as stress-free as possible, and they are seeking an IT Support Specialist to ensure the smooth functioning of their IT infrastructure. This role involves providing technical support, maintaining system security, and collaborating on cross-functional IT projects.
Responsibilities:
• Monitor and troubleshoot network connectivity across locations, including routers, switches, and VPN connections, to ensure reliable system performance.
• Manage and resolve help desk tickets, ensuring timely resolution and adherence to internal SLAs.
• Assist in the development, implementation, and maintenance of IT systems and departmental processes to enhance operational efficiency.
• Assist in maintaining business continuity protocols to support the organization during emergency situations or data loss.
• Evaluate and implement new hardware and software to meet operational needs and improve system performance.
• Track and document IT inventory and assets, ensuring up-to-date records of all in-store communication technologies.
• Collaborate with internal teams and external vendors on cross-functional IT initiatives.
• Provide technical support to staff members, troubleshooting and resolving issues as they arise.
• Actively learn organizational systems and become an expert through self-teaching, reviewing documentation, and guided learning processes.
• Perform other related duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 3-5 years of experience in an IT support or specialist role, with a strong understanding of computer systems, networks, and security.
• Excellent problem-solving and analytical skills with attention to detail.
• Strong organizational and time management skills, with the ability to manage multiple tasks effectively.
• Self-motivated and capable of working independently as well as part of a team.
• Excellent written and verbal communication skills in English.
• Ability to learn and adapt quickly to evolving technologies and organizational needs.
• Experience with technical writing and documentation, with proficiency in IT tools and systems.
Company:
For more than 45 years, Virginia Tire & Auto has been taking the stress out of car care for customers throughout Northern Virginia and Richmond. Founded in 1976, the company is headquartered in Ashburn, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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