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It Support Manager Jobs in Virginia (NOW HIRING)

Socket.dev

IT Support Specialist

Williamsburg, VA · On-site

$55 - $75/hr

Manage user lifecycle: onboarding, offboarding, and account provisioning/deprovisioning * Deliver in-office, hands-on IT support and remote support for distributed employees * Manage incidents ...

New

POWERX

IT Support Specialist

Chantilly, VA · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information ... Network Management * Administer and optimize the company's Microsoft 365 tenant and other cloud ...

CWPS

Corporate IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Manage user accounts, including password resets, access issues, and basic Active Directory and ...

Red River

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Manage user accounts, including password resets, access issues, and basic Active Directory and ...

Exigent Mechanical

IT Support Engineer

Reston, VA · On-site

You will work closely with employees, leadership, the IT team, and our managed service provider to ... Support infrastructure upgrades, system implementations, and technology initiatives * Partner with ...

Roanoke College

IT Support Specialist

Salem, VA · On-site

... • Manage IT software contracts, including tracking terms, coordinating renewals, and supporting vendor relationships to ensure continuity of services and cost-effective licensing. • Maintain ...

Apex Informatics

IT Support Role

Richmond, VA · On-site

seeking contract IT Support Specialist III to work on technology projects, phones, laptops light ... This includes workstations, data network, voice network, server file management, vendor wireless ...

Rosendin

IT Support Specialist

Sterling, VA · On-site

Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and ...

New

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are ... Mode5 is a leading IT Managed Services company providing world-class technology services to ...

Mode5

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are ... Mode5 is a leading IT Managed Services company providing world-class technology services to ...

Trustar Bank

IT Support Specialist

Mclean, VA · On-site

$72 - $88/hr

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed ... Manage printers, scanners, docking stations, and peripherals. * Monitor and manage disk space ...

Trustar Bank

IT Support Specialist

Centreville, VA · On-site

The IT Support Specialist will follow all established policies and procedures of the Bank. Detailed ... Manage printers, scanners, docking stations, and peripherals. * Monitor and manage disk space ...

Peraton

IT Support Technician

Charlottesville, VA · On-site

$86K - $138K/yr

Conducting patch management and firmware upgrades, providing break/fix support, and supporting ... Bachelor's degree in computer science, Information Technology, or related technical field and five ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Virginia

It Support Manager information

See Virginia salary details

$35.7K

$85.4K

$130.4K

How much do it support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it support manager in Virginia is $85,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $98,600.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Virginia?

The most popular types of It Support jobs in Virginia are:

What cities in Virginia are hiring for It Support Manager jobs?

Cities in Virginia with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $85,409 per year, or $41.1 per hour.

IT SUPPORT TECH I

Engineering Services Network, Inc

Chesapeake, VA • On-site

$21 - $28.75/hr

Full-time

Re-posted 25 days ago

Job description

Job Title
IT SUPPORT TECH I
Location
ESN CHESAPEAKE OFFICE - VA US (Primary)
Job Description
Founded in 1995, ESN is a Small Disadvantage Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Services & ISO 9001:2015.
ESN is currently seeking an IT Support Tech I
Located on-site in Chesapeake, VA.
Responsibilities:
Receives, documents, and processes IT Support requests. Tracks IT support requests to completion. Provides technical assistance to users to assess the issue, provide resolution, and/or forward triaged issue to next level support. Other tasking as assigned. Occasional after-hours/on-call work, and possible light travel may be required.
Required Skills:
End-user support via phone/chat/remote, maintaining Windows 10/11, some hands-on experience with Linux, browser support/configuration, supporting/installing Microsoft Office, general knowledge of Office365, PC/laptop repair (including handling support via OEMs), configuring/troubleshooting/supporting various peripherals (printers, docking stations, etc.), basic understanding of PKI. Demonstrable knowledge of basic network protocols, cabling, and WiFi.
Standing, stooping, use of (step) ladder, and lifting may be required. Shall be able to lift moderate weight (up to 50 pounds) from the floor. Facilitate transport of IT equipment to various locations.
Education & Qualifications
  • High School Diploma and military IT training. OR
  • High School Diploma and 1+ years of IT experience in a business environment.
  • US Citizen
  • Hold or be eligible for a DoD Secret Security Clearance.
  • Reside within commuting distance of Chesapeake, VA.
  • At least one current certification in CompTIA, Microsoft, or Linux.
  • Prefer IT Support experience in a military environment.

The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.
Job Requirements
Clearance Requirement

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