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Comcast It Support Jobs in Washington (NOW HIRING)

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain SEC Public Trust (or ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

TAD PGS, Inc

IT Support Technician

Washington, DC

$29.86/hr

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

POWERX

IT Support Specialist

Chantilly, VA

The IT Support Specialist is responsible for supporting and maintaining the company's information technology infrastructure to ensure efficient and secure operations. This role involves executing day ...

TAD PGS, Inc.

IT Support Technician

Washington, DC

$29.86/hr

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

Exigent Mechanical

IT Support Engineer

Reston, VA · On-site

Support Engineer Are you a highly skilled IT professional who enjoys solving complex technical problems, taking ownership of challenging issues, and improving the technology environment around you?

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Comcast It Support information

What is a Comcast IT Support?

A Comcast IT Support job involves providing technical assistance to customers and employees by troubleshooting internet, cable, and network issues. Responsibilities include diagnosing connectivity problems, guiding users through solutions, and escalating complex issues when necessary. IT support specialists may also assist with software, hardware, and account-related concerns. Strong communication, problem-solving skills, and knowledge of Comcast products are essential for success in this role.

What does a Comcast IT Support do?

As a Comcast IT Support team member, your day typically involves responding to incoming support tickets, troubleshooting technical issues related to computers, networks, and software, and providing guidance to both internal staff and sometimes external customers. You may also be tasked with system maintenance, updating documentation, remote support, and collaborating with other IT specialists or departments to resolve complex problems. The role is fast-paced and requires both independent problem-solving and effective teamwork to keep technology systems running smoothly. Regularly, you'll have the opportunity to expand your technical expertise and grow your skills through exposure to new technologies and systems.

What are the key skills and qualifications needed to thrive in the Comcast IT Support position?

To thrive as a Comcast IT Support professional, a solid understanding of computer hardware, networking, troubleshooting techniques, and an associate's or bachelor's degree in IT or a related field is generally required. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and certifications like CompTIA A+, Network+, or Cisco CCNA are often advantageous. Excellent communication, patience, and problem-solving skills help team members deliver outstanding technical assistance and customer service. These abilities ensure efficient issue resolution, positive customer experiences, and seamless operation of Comcast's IT infrastructure.

What are the most commonly searched types of Comcast It Support jobs in Washington?

The most popular types of Comcast It Support jobs in Washington are:

What are popular job titles related to Comcast It Support jobs in Washington?

For Comcast It Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Comcast It Support jobs in Washington look for?

The top searched job categories for Comcast It Support jobs in Washington are:

Comcast It Support jobs near you
Infographic showing various Comcast It Support job openings in Washington as of August 2026, with employment types broken down into 65% Full Time, 11% Part Time, 20% Contract, and 4% Nights. Highlights an 100% In-person job distribution.

IT Support Tech

Annapolis, MD • On-site

Cherry Bekaert
Accounting Services • 1 - 5K employees

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 23 rated bookkeepers and accountants

People enjoy working here

Good employer

Respectful managers

Learn more about Cherry Bekaertexternal

$21.25 - $29.25/hr

Full-time

Posted 20 days ago

Job description

IT Support Technician
Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time
Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization seeking an IT Support Technician to support day-to-day technology operations for its U.S. office.
This role is ideal for a hands-on IT professional who enjoys troubleshooting technical issues, supporting end users, managing Microsoft 365 environments, and serving as a key point of contact for local IT operations. The position works closely with global technology teams and external partners to ensure reliable systems, strong user support, and seamless business operations.
About the Opportunity
As the primary IT support resource for the U.S. location, you will provide front-line technical support for hardware, software, networking, and business applications while helping maintain a productive and secure workplace technology environment. The role also serves as a liaison for Microsoft Dynamics 365 Business Central-related issues, coordinating with internal stakeholders and external vendors to drive resolution and system performance.
Responsibilities
  • Provide first-level IT support for hardware, software, user accounts, and workplace technology issues.
  • Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices.
  • Manage device provisioning and deployment through MDM tools such as Microsoft Intune and Autopilot.
  • Maintain IT asset inventory and oversee hardware lifecycle management, including procurement, deployment, replacement, and disposal.
  • Administer Microsoft 365 services including user accounts, mailboxes, Teams, and SharePoint.
  • Coordinate onboarding and offboarding activities, including account provisioning and workstation setup.
  • Track incidents and service requests through ticketing and ITSM platforms.
  • Serve as the local point of contact for Microsoft Dynamics 365 Business Central support issues and coordinate resolution efforts.
  • Troubleshoot local network, VPN, printer, and connectivity issues.
  • Collaborate with global IT teams on technology standards, security initiatives, and system rollouts.
Qualifications
  • 3-6 years of experience in IT support, help desk, desktop support, or a related role.
  • Associate degree, vocational training, or comparable IT experience.
  • Experience supporting users in a business environment.
  • Hands-on experience administering Microsoft 365, including user accounts, mailboxes, Teams, and SharePoint.
  • Experience with ticketing systems and ITSM platforms.
  • Strong troubleshooting abilities across hardware, software, and networking issues.
  • Experience with Windows operating systems and Microsoft technologies.
  • Knowledge of device deployment, lifecycle management, and endpoint support.
  • Ability to work independently while providing exceptional customer service.
  • Strong written and verbal communication skills.
Preferred Qualifications
  • Experience with Microsoft Dynamics 365 Business Central, Dynamics GP, or other ERP systems.
  • Familiarity with Microsoft Intune, Autopilot, or similar endpoint management tools.
  • Knowledge of networking concepts including TCP/IP, DNS, VPN, and Wi-Fi.
  • Experience supporting international teams or working across multiple time zones.
  • Experience coordinating with external IT vendors and service providers.
Additional Details
  • Primarily on-site position located in Annapolis Junction, MD.
  • Hybrid schedule offering one remote workday per week.
  • Opportunity to work closely with both local and global teams in a collaborative environment.
  • Competitive compensation and comprehensive benefits package.
Interested candidates should apply today for immediate consideration.

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