ZipRecruiter

Log In

1

Desktop It Support Jobs in Washington (NOW HIRING)

IMTAS

Mid Level IT Specialist

Washington, DC · On-site

Description This position performs IT support duties and related problem solving using desktop IT support skills, demonstrating IT desktop experience, good judgement, and initiative. Works well both ...

IMTAS

Mid Level IT Specialist

Washington, DC · On-site

This position performs IT support duties and related problem solving using desktop IT support skills, demonstrating IT desktop experience, good judgement, and initiative. Works well both as part of a ...

Umd

IT Desktop Support Coordinator

College Park, MD

$79K - $94K/yr

The University of Maryland Division of Information Technology (DIT) is seeking an IT Desktop Support Coordinator to join our Platform Services team. As a member of the Enterprise Desktop team, this ...

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time ... Configure, deploy, maintain, and troubleshoot laptops, desktops, peripherals, and mobile devices.

Usmd

IT Desktop Support Coordinator Lead

College Park, MD · On-site

$116.16 - $139.39/hr

## IT Desktop Support Coordinator LeadApplylocations: University of Maryland College Parktime type: Full timeposted on: Posted Todayjob requisition id: JR104525# ** Summary** SUMMARY This position is ...

Global Strategy Group

IT Support Engineer

Washington, DC · On-site

$65 - $80/hr

We are seeking an IT Support Engineer to join the Information Technology team. This role serves as ... Install, configure, and maintain standard desktop software and hardware. * Maintain accurate asset ...

Global Strategy Group

IT Support Engineer

Washington, DC · On-site

We are seeking an IT Support Engineer to join the Information Technology team. This role serves as ... Install, configure, and maintain standard desktop software and hardware. * Maintain accurate asset ...

Mindlance

Desktop Support

Washington, DC · On-site

Technician Standard II - IT Coordinator Duration: 5 Months - Long Term Location: Washington, DC ... Provide technical support to Client-managed desktops, laptops with docking stations and mobile ...

next page

Showing results 1-20

All JobsDesktop It Support JobsDesktop It Support Jobs in Washington

Desktop It Support information

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What are popular job titles related to Desktop It Support jobs in Washington?

For Desktop It Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Washington look for?

The top searched job categories for Desktop It Support jobs in Washington are:

What cities in Washington are hiring for Desktop It Support jobs?

Cities in Washington with the most Desktop It Support job openings:

Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Workplace Advanced Support Engineer

Hemmersbach GmbH & Co. KG

Rockville, MD • On-site

$25 - $31/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 10 days ago

Job description

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us
Your skills
  • Minimum of 2-3 years of experience in desktop IT support
  • Requirement Knowledge of TCP/IP and basic networking concepts
  • Familiarity with Windows OS, Mac OS, and common enterprise applications
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Valid driver's license and willingness to travel between client sites
  • Technical certifications such as A+ or Network+ are preferred
  • This role is an Hourly Non-Exempt position with a targeted salary range of $25 - $31 USD based on experience and skillsets.

Your tasks
Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.
Key Responsibilities:
  • Provide onsite technical support for desktops, laptops, and peripherals
  • Diagnose and resolve hardware and software issues
  • Install, configure, and maintain IT systems and applications
  • Maintain accurate service records, inventory, and equipment tracking
  • Communicate effectively with clients, teams, and management
  • Support project rollouts and deployments

Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Car Allowance/ KM Allowance
  • Vision Insurance

Apply