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Desktop It Support Jobs in Seattle, WA (NOW HIRING)

Experience * 1-3 years of experience in IT support, help desk, or desktop support roles. * Hands‑on experience with Windows desktop environments and Microsoft 365 administration. * Experience ...

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations ... Troubleshoot, configure, deploy, and maintain desktops, laptops, printers, peripherals, and user ...

The IT Support Specialist provides onsite technical support for end users, workstations ... Troubleshoot, configure, deploy, and maintain desktops, laptops, printers, peripherals, and user ...

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... Provide IT support for on-site or off-site events and meetings including site setup, coordination ...

IT Support Analyst

Seattle, WA · On-site

$63K - $90K/yr

The IT Support Analyst provides virtual and in-person support to users for technology-related ... Build, configure, and image laptop and desktop computers, including user profile creation, returned ...

IT Support Technician

San Jose, CA · On-site

$65K - $85K/yr

Identify recurring failure points and surface systemic fixes - not just one-off patches Requirements * 1+ years in a help desk, desktop support, or IT support role * Hands-on experience with Windows ...

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

* Works as a team member with other IT Support staff on our end users with software, hardware ... Adept with current desktop deployment imaging technologies and concepts * Valid driver's license ...

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Adept with current desktop deployment imaging technologies and concepts * Valid driver's license ...

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Adept with current desktop deployment imaging technologies and concepts * Valid driver's license ...

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Adept with current desktop deployment imaging technologies and concepts * Valid driver's license ...

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Tacoma, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

Are you a handson IT professional who enjoys solving problems, helping customers, and keeping ... Install, configure, troubleshoot, and maintain desktops, laptops, RF and wearable devices * Support ...

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

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Desktop It Support information

See Seattle, WA salary details

$11

$27

$43

How much do desktop it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for desktop it support in Seattle, WA is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.91 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What are popular job titles related to Desktop It Support jobs in Seattle, WA?

For Desktop It Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Seattle, WA look for?

The top searched job categories for Desktop It Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Desktop It Support jobs?

Cities near Seattle, WA with the most Desktop It Support job openings:

Infographic showing various Desktop It Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,587 per year, or $27.7 per hour.

IT Support Specialist

Tacoma, WA • On-site

Full-time

Re-posted 7 days ago


Job description

Position Summary

The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for all end users. This role supports daily IT functions across the organization, including workstation management, user assistance, and technical troubleshooting. Working in a manufacturing environment that handles Controlled Unclassified Information (CUI), the position is also responsible for helping maintain cybersecurity and regulatory compliance aligned with CMMC and ITAR requirements. The ideal candidate is customer‑focused, detail‑oriented, and committed to supporting both productivity and security across the company.

Essential Duties and Responsibilities

  1. Provide technical support for Windows workstations, peripherals, mobile devices, and related equipment.
  2. Configure, troubleshoot, and support user access, applications, and services in a GCC High / Office 365 hybrid environment.
  3. Respond to help desk requests, prioritize issues, and ensure timely and professional resolution.
  4. Support account management, endpoint configuration, system updates, and basic network troubleshooting.
  5. Assist with onboarding and offboarding by preparing and deploying user equipment.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  1. Associate degree in Information Technology, Computer Science, or a related field preferred.
  2. Equivalent work experience may be accepted in place of formal education.
  3. Relevant certifications (CompTIA A+, Network+, Security+, Microsoft 365, etc.) are a plus.

Experience

  1. 1–3 years of experience in IT support, help desk, or desktop support roles.
  2. Hands‑on experience with Windows desktop environments and Microsoft 365 administration.
  3. Experience supporting or working in a regulated environment (manufacturing, defense, aerospace) is preferred.
  4. Exposure to GCC High, secure cloud environments, or ITAR/CMMC‑related controls is advantageous.

Knowledge

  1. Understanding of Windows operating systems, user management, and common troubleshooting methods.
  2. Familiarity with Microsoft 365 services, endpoint management, and multi‑factor authentication.
  3. Basic knowledge of networking fundamentals (DNS, DHCP, VPN, Wi‑Fi, firewalls).
  4. Understanding of cybersecurity best practices, especially for CMMC, NIST 800‑171, and ITAR compliance.