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Desktop Support Engineer Jobs in Seattle, WA (NOW HIRING)

Omni Inclusive

Desktop Support Engineer

Bothell, WA · On-site

Top Skills: • Good technical knowledge and previous desktop support experience • Strong analytical and problem-solving skills for technical issues • Previous customer support experience with ...

New

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

Thrive

Client Support Engineer

Seattle, WA · On-site

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

Thrive

Client Support Engineer

Seattle, WA · On-site

$65K - $85K/yr

... engineers and technicians; troubleshoot printer problems; work with next level support to resolve ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

TEKsystems

Desktop Support Technician

Seattle, WA · On-site

$25 - $28/hr

... desktop hardware and software. Support networked and stand-alone peripherals. • Create and manage ... Required Qualifications: • Three years of experience in programming and/or computer support ...

TEKsystems

Desktop Support Technician

Seattle, WA · On-site

$28/hr

... desktop hardware and software. Support networked and stand-alone peripherals. • Create and manage ... Required Qualifications: • Three years of experience in programming and/or computer support ...

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How much do desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support engineer in Seattle, WA is $30.72, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $35.00 per hour, depending on experience, location, and employer.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs
What are popular job titles related to Desktop Support Engineer jobs in Seattle, WA? For Desktop Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Seattle, WA look for? The top searched job categories for Desktop Support Engineer jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Desktop Support Engineer jobs? Cities near Seattle, WA with the most Desktop Support Engineer job openings:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Seattle, WA as of May 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,900 per year, or $30.7 per hour.

Desktop Support Engineer

Omni Inclusive

Bothell, WA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Top Skills:
• Good technical knowledge and previous desktop support experience
• Strong analytical and problem-solving skills for technical issues
• Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
• IDF Experience
• Office365 Experience
• Experience working in a large corporate environment preferred
The Specialist IT Site Services is responsible for IT Site Support activities. As part of this role, you will take part in daily operational support activities along with augmented support technicians, additionally providing guidance and leadership to ensure a smooth execution of service delivery. The role will report to the regional Site Services Delivery Manager (SDM). The successful candidate will have a relentless passion for customer service and technology and a strong focus to deliver exceptional IT Support to our workforce within our process framework.
Key Responsibilities
• Responsible for delivering a user centric IT Concierge experience.
• Responsible for Site Support ticket queues with a focus on maximizing the value of the end-to-end customer journey.
• Provide direction and coordinate with Site Support staff in alignment with the SDM.
• Active participation in ticket-based site support activities (device staging, technical troubleshooting and repairs, workplace setup, etc.)
• Responsible for accurate inventory of all supported assets in stock
• Coordinate activities with local, internal, and 3rd party stakeholders and vendors in alignment with SDM
• Support the SDM with specific project related tasks as well as bringing relevant topics to the SDM's attention.
• Provide smart hands support to include rack and stack activities, patching, and network troubleshooting.
• Ensuring data rooms are kept secure, clean, and orderly as per Client policies and guidelines on a consistent basis.
• Contribute to improve the end-to-end customer journey via Continuous Service Improvement and process optimization.
• Contribute to knowledge management as an author or reviewer as necessary.
• Help identify to and with the SDM, areas for improvement through learning the business and its needs.
• Participate in out of hours on call rosters as required
Qualifications & Experience
• Good technical knowledge and previous technical support experience
• Strong analytical and problem-solving skills for technical issues
• Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities.
• Supporting a qualified environment such a Manufacturing Facility and experience in supporting regulatory audits/inspections.
• Ability to work collaboratively with colleagues, augmented staff, and third-party vendors.
• Ability to work in a fast paced, dynamic environment balancing demand.

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