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Desktop Support Engineer Jobs in Seattle, WA (NOW HIRING)

Veeam Software

Desktop Support Engineer II

Seattle, WA · On-site

Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands. #LI-JC2 #LI-Onsite About the Role As a Desktop Support Engineer II, ...

Net2Source (N2S)

Desktop Support Specialist

Redmond, WA · On-site

Desktop Support Engineer one of our clients at Redmond, WA (Onsite). Please review the below listed and share me your most updated resume, if interested. Role: EUC Engineer/Desktop Support Engineer ...

CMIT Solutions of Bellevue

Support Engineer

Seattle, WA · On-site

$25 - $30/hr

CMIT PNW is hiring a Support Engineer to join our in-person service team in Seattle's SODO district ... What We're Looking ForRequired * 1+ years in a help desk, desktop support, MSP, or service desk ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

Revel Staffing

Desktop Support Technician

Seattle, WA

$78K - $108K/hr

We are seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

TEKsystems

Desktop Support Analyst

Bellevue, WA · On-site

$32 - $40/hr

... of complex desktop problems for end-users, and recommend and implement corrective solutions ... Will be supporting teams of developers/engineers. Tech skills 1. Setup, maintenance, and real-time ...

TEKsystems

Desktop Support Technician

Seattle, WA · On-site

$22 - $23/hr

This position will require previous healthcare experience in an IT (help desk or desktop support role). Must be OK with working in a healthcare environment. REQUIRED SKILLS 1) At least 6 months of ...

TEKsystems

Desktop Support Technician

Seattle, WA · On-site

$22 - $23/hr

This position will require previous healthcare experience in an IT (help desk or desktop support role). Must be OK with working in a healthcare environment. REQUIRED SKILLS 1) At least 6 months of ...

3MD Inc.

Desktop Support Technician I

Redmond, WA · On-site

$23 - $26/hr

The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs. Essential Functions: * Deployments of ...

3MD Inc.

Desktop Support Technician I

Redmond, WA · On-site

$23 - $26/hr

The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs. Essential Functions: * Deployments of ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA

$21.75 - $27.50/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

CONTRACT DESIRED QUALIFICATIONS The following are DESIRED for this position: - 2 years experience with Windows and/or Mac desktop support. - 2 years experience with Smartphone support. - 2 years ...

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Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desktop support engineer in Seattle, WA is $30.72, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $35.00 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

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Cities near Seattle, WA with the most Desktop Support Engineer job openings:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 83% Full Time, 6% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,900 per year, or $30.7 per hour.

Desktop Support Engineer II

Veeam Software

Seattle, WA

Full-time

Posted 13 days ago

Veeam Software rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

40th of 246 rated software companies

Job description

#LI-JC2 #LI-OnsiteAbout the Role

As a Desktop Support Engineer II, Executive Technical Support, you will deliver exceptional, high-touch technology support to executive leaders and key stakeholders, ensuring they can operate seamlessly and securely every day. This role combines executive-facing technical support with ownership of workplace technology, including audio/visual solutions and office technology systems. Success in this position requires strong technical expertise, discretion, professionalism, and a commitment to providing an outstanding user experience in a fast-paced environment.

What You'll Do
  • Deliver responsive technical support to executives through both remote and on-site channels, maintaining the highest standards of confidentiality and data privacy.
  • Provide flexible coverage across standard and extended business hours, including scheduled on-call rotation and after-hours support as needed.
  • Offer on-site presence for board meetings, all-hands, conferences, and other high-visibility events, including technology setup and standby coverage for the duration.
  • Manage audio/visual setup and troubleshooting for executive presentations and video conferencing.
  • Perform proactive maintenance and monitoring of executive technology systems, including daily equipment checks, meeting preparation, and system health reviews.
  • Maintain and repair executive hardware including computers, printers, mobile devices, and A/V equipment.
  • Image, configure, and deploy new executive devices and manage application rollouts and patching through Jamf and Intune.
  • Collaborate with HR and IT teams to ensure smooth onboarding of new executive staff.
  • Support executive home office setups and provide remote troubleshooting while executives are traveling, including across time zones.
  • Own executive incidents end to end, coordinating escalation with network, security, and application teams until resolution rather than handing off.
  • Follow established ITSM/ITIL processes and maintain accurate documentation of all support activities.
  • Manage and prioritize spare-equipment inventory so executive technology needs are anticipated and met.
Technologies You'll Work With
  • Mac, Windows, iOS, and Android platforms
  • Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive)
  • Microsoft Azure and Entra ID
  • Exchange Online
  • Jamf
  • Microsoft Intune
  • Zoom and Zoom Webinars
  • Active Directory
  • VPN, MFA, and remote access tools
  • Audio/visual and video conferencing technologies
  • Enterprise ITSM ticketing systems
What You'll Bring
  • Bachelor's degree in Information Technology, Computer Science, MIS, Business, or a related field preferred; equivalent professional experience will be considered in lieu of a degree.
  • 5+ years in desktop or end-user support, including at least 5 years dedicated to C-level executives and their assistants.
  • Proven expertise supporting mixed computing environments across Mac, Windows, iOS, and Android platforms.
  • Strong working knowledge of IT infrastructure including Active Directory, networking, and server technologies.
  • Deep proficiency with Microsoft 365 - Outlook, Teams, SharePoint, and OneDrive - including calendar and mailbox troubleshooting for heavily scheduled executives.
  • Hands-on experience with enterprise ITSM ticketing systems.
  • Required: hands-on administration experience with Zoom and Zoom Webinars for large-scale executive events, Microsoft Azure and Entra ID, Exchange Online, and endpoint management through Jamf and Microsoft Intune - candidates must be able to demonstrate working proficiency in each.
  • Working knowledge of VPN, MFA, and remote access tooling, and of the enhanced security policies typically applied to executive accounts and devices.
Bonus Skills
  • Proficiency in audio/visual technology setup, troubleshooting, and support for conference rooms and presentation spaces.
  • Experience with installation, cabling, and maintenance of office technology equipment.
  • Ability to lift and transport equipment up to 50 lbs.
  • Experience supporting executives in a global or multi-site organization.
  • Familiarity with executive travel support, including remote troubleshooting across time zones.
  • Outstanding customer service orientation with polished communication skills.
  • Ability to work independently with minimal supervision while maintaining accountability.
  • Strong analytical and problem-solving abilities with a persistent, solution-focused mindset.
  • Excellent written, verbal, and presentation skills suitable for executive-level interactions.
  • Calm demeanor and methodical approach when managing high-pressure or sensitive support situations.
  • Demonstrated discretion and professionalism when handling confidential information.

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