ZipRecruiter

Log In

1

Senior Desktop Support Jobs in Seattle, WA (NOW HIRING)

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes: ? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Seatac, WA · On-site

$35K - $47K/yr

... support to senior leaders of an organization. · Ability to visualize and troubleshoot complex ... a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting ...

New

RMS Computer

Jr Desktop Support

Everett, WA · On-site

$17/hr

... Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops ...

Omni Inclusive

Desktop Support Engineer

Bothell, WA · On-site

Top Skills: • Good technical knowledge and previous desktop support experience • Strong analytical and problem-solving skills for technical issues • Previous customer support experience with ...

New

RMS Computer

Jr Desktop Support

Kent, WA · On-site

$17/hr

... Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops ...

next page

Showing results 1-20

People also search for

All JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Seattle, WA

Senior Desktop Support information

See Seattle, WA salary details

$16

$41

$68

How much do senior desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior desktop support in Seattle, WA is $41.16, according to ZipRecruiter salary data. Most workers in this role earn between $27.36 and $54.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Seattle, WA? The most popular types of Desktop Support jobs in Seattle, WA are:
What are popular job titles related to Senior Desktop Support jobs in Seattle, WA? For Senior Desktop Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Seattle, WA look for? The top searched job categories for Senior Desktop Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Senior Desktop Support jobs? Cities near Seattle, WA with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Seattle, WA as of May 2026, with employment types broken down into 2% As Needed, 95% Full Time, and 3% Part Time. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $85,622 per year, or $41.2 per hour.
Senior Desktop Support Engineer

Senior Desktop Support Engineer

Northwest Center

Seatac, WA

$102K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 hours ago

Job description

Northwest Center is seeking an experienced and service-minded Senior Desktop Support Engineer to provide end-user technology services and support across our locations. As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology to connect people, streamline operations, and deliver technology services at scale. 
Working as part of a small team, this role will focus on designing, implementing, and supporting a secure, modern, and reliable endpoint environment for all users in a primarily Microsoft and Apple iOS environment.
 
An ideal candidate for this role will be able to use their strong problem-solving and communication skills to leverage their technical expertise to deliver strong results and excellent customer service. 
 
Location: SeaTac and Seattle, WA | Hybrid  
Wage Range: $102k -  $128k Annual Salary  
Schedule: Monday – Friday; 8 am – 5 pm 
  
Benefits      
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually 
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program, including six free therapy sessions per year
  • Opportunity to become a mentor or mentee through NWC’s Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/   
 
Key Responsibilities 
  • Configure, deploy, maintain, and support desktop, laptop, tablet, peripheral, network (wired/wireless), and other endpoint technologies in a Microsoft and Apple iOS environment
  • Lead the design and management of standard endpoint build configurations using modern provisioning tools (e.g., Microsoft Intune, Autopilot)
  • Define and enforce endpoint configuration standards, security baselines, and compliance policies using Intune configuration profiles, Group Policy, and related technologies
  • Administer Microsoft-centric endpoint management platforms for device configuration, compliance enforcement, patching, and software distribution
  • Support and maintain the Microsoft Teams environment and capabilities, including policies, add-ins, plugins, and user experience considerations
  • Provision, configure, secure, and support corporate mobile devices, including enrollment and policy enforcement
  • Manage and administer user accounts, permissions, and access controls in Entra ID
  • Provide end-user support by monitoring ticket queue and delivering high-quality technology support in person, by phone, via chat, or email to both onsite and remote end users
  • Coordinate workstation installations, upgrades, moves, and hardware refreshes for new hires, office changes, and general lifecycle management
  • Act as a Level III team escalation resource for complex endpoint and application issues, identifying root causes and driving permanent, documented fixes
  • Coordinate and collaborate with vendors to ensure delivery and support of managed/outsourced IT services
  • Mentor and support team members to promote engineering best practices, documentation, and knowledge sharing
  • Develop and maintain IT documentation, including technology standards and configurations, SOPs, and end-user knowledge base articles
Requirements 
  • Associate’s Degree or higher, or equivalent work experience
  • 5+ years of experience in desktop support and/or endpoint engineering role
  • Strong knowledge of PC hardware, Windows operating systems, wired/wireless networks. HW/SW troubleshooting, and technology lifecycle management
  • Deep hands-on experience with Microsoft endpoint, configuration, security, and identity management tools, including Intune, Autopilot, Defender 
  • Well-versed in networking fundamentals and remote support tools 
  • Experience with vulnerability management, patching, and compliance reporting  
  • Ability to manage multiple priorities in a regulated environment 
  • Familiarity with common IT compliance models, i.e., HIPAA, GDPR, ISO27001, SOC 2 
  • Strong customer service, written and verbal communication skills 
 
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.    
 
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. 
We believe that curiosity and critical thinking are essential to dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.   

Apply