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Desktop Support Engineer Jobs in Washington (NOW HIRING)

Desktop Support Engineer

Washington, DC · On-site

$73K - $132K/yr

Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 Desktop Support for multiple domains with users locally and remotely, with excellent communication skills and the ability to ...

Summary All Native Group is seeking a Desktop Engineer II (Mid-level Desktop Engineer) with a ... Supports the completion of all projects/programs as needed * Candidate routinely required to employ ...

This position is ideal for a highly technical desktop engineering leader who thrives in a hands-on environment. The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers ...

Desktop Support Manager

Bethesda, MD · On-site

$82K - $149K/yr

This position is ideal for a highly technical desktop engineering leader who thrives in a hands-on environment. The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers ...

DESKTOP SUPPORT

Rockville, MD

$20.75 - $26.25/hr

DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to ... Must be familiar with the following engineering software packages: o Bentley Microstation and ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

The Desktop Support Technician I is responsible for being the face of the organization and ... Associate degree in Computer Science, Information Systems, Information Technology, Engineering ...

New

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

The Desktop Support Technician I is responsible for being the face of the organization and ... Associate degree in Computer Science, Information Systems, Information Technology, Engineering ...

New

Desktop Support

Washington, DC

$23 - $29.25/hr

Desktop Support Location :Washington, DC Duration :12+ months (Possible extension ) Qualifications At least Seven years of overall IT experience, including a minimum of Five years of experience ...

... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required!

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...

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Desktop Support Engineer information

See Washington salary details

$11

$30

$51

How much do desktop support engineer jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for desktop support engineer in Washington is $30.57, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $34.86 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
What are the most commonly searched types of Desktop Support Engineer jobs in Washington? The most popular types of Desktop Support Engineer jobs in Washington are:
What are popular job titles related to Desktop Support Engineer jobs in Washington? For Desktop Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Washington look for? The top searched job categories for Desktop Support Engineer jobs in Washington are:
What cities in Washington are hiring for Desktop Support Engineer jobs? Cities in Washington with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in WA? For Desktop Support Engineer jobs in WA, the most frequently searched job titles are:
Infographic showing various Desktop Support Engineer job openings in Washington as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,596 per year, or $30.6 per hour.
Desktop Support Engineer

Desktop Support Engineer

Leidos

Washington, DC • On-site

$73K - $132K/yr

Full-time

Posted 10 days ago


Leidos rating

8.4

Company rating: 8.4 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

56th of 451 rated business services


Job description

The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN).

Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 Desktop Support for multiple domains with users locally and remotely, with excellent communication skills and the ability to support VIP and VVIP customers. This position will work with Active Directory and Exchange to create/modify/terminate accounts, as well as troubleshoot workstations, printers, and other peripheral devices. Additional responsibilities include imaging, installing, and configuring workstations and troubleshooting Windows 10 and above and Microsoft Office suite for standard workstations and Secureview workstations. Candidates should be interested in learning new technology and providing support to the user community.

Primary responsibilities will include:

  • Communicating and interfacing with customers and Leidos Site Lead on issues and daily tasking.

  • Providing Tier 1 and 2 support for multiple domains with users locally and remotely.

  • Working with Active Directory and Exchange to create, modify and terminate accounts.

  • Troubleshooting workstations, printers, and other peripheral devices.

  • Imaging, installing, and configuring workstations, including virtual machine operations.

  • Troubleshooting Windows 10 and above, as well as Microsoft Office suite.

  • Learning new technology and providing support to the user community as well as issuing and maintaining Public Key Infrastructure (PKI) tokens.

  • Working with automated Help Desk tools such as Microsoft System Center, Remedy, and ServiceNow.

  • Troubleshooting Citrix desktop virtualization environment and thin client.

Basic Qualifications

  • Bachelor's degree from an accredited college with 4-8 years of prior relevant experience or a Master's degree with 2-6 years of prior relevant experience will be considered.

  • Strong problem solving and organizational skills and able to work in a professional environment.

  • Strong communication skills, both written and verbal

  • Clearance Requirement: TS/SCI

Preferred Qualifications

  • DHS or other government contract experience.

  • Knowledge of HEITS processes.

  • Comfortable discussing technical information with users and other support personnel.

  • Ability to quickly learn new systems and IT concepts.

  • Strong problem solving and decision making skills.

  • Ability to work autonomously as well as an integral member of a team.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:July 10, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.


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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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