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Senior Desktop Support Jobs in Washington (NOW HIRING)

Samprasoft

Senior Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

Senior Desktop Support Technician Our client, partnered with Randstad, is seeking a skilled Senior Desktop Support Technician to join their team in Washington, DC. This role requires a strong ...

LCG Inc

Desktop Support Technician, Senior

Bethesda, MD · On-site

$30 - $38/hr

Desktop Support Technician, Senior Clearance: Public Trust Onsite: 4 Days Position Summary: LCG is seeking a Senior Desktop Support Technician to provide support to end users on a variety of issues.

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$30 - $38/hr

Desktop Support Technician, Senior Clearance: Public Trust Onsite: 4 Days Position Summary: LCG is seeking a Senior Desktop Support Technician to provide support to end users on a variety of issues.

SAIC

Desktop SCCM Engineer

Quantico, VA

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

SAIC

Desktop SCCM Engineer

Quantico, VA

The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting ...

Arcfield

Senior Desktop Publisher

Chantilly, VA

Senior Desktop Publisher Arcfield has an exciting opportunity for a Senior Desktop Publisher, who ... Supports development of proposal content and artifacts for reviews and production through visual ...

Leidos

Desktop Manager

Bethesda, MD · On-site

$65.65K - $118.68K/yr

The Desktop Support Manager is a hands-on technical leader responsible for overseeing a team of approximately 10 junior to senior desktop engineers supporting a secure enterprise Windows environment.

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

SAIC is seeking a Senior Desktop Engineer (SCCM) for a new/exciting program out of Quantico, VA. The role involves supporting a transformational infrastructure program for the Defense ...

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Senior Desktop Support information

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$16

$40

$68

How much do senior desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior desktop support in Washington is $40.97, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $54.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Washington? The most popular types of Desktop Support jobs in Washington are:
What are popular job titles related to Senior Desktop Support jobs in Washington? For Senior Desktop Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Washington look for? The top searched job categories for Senior Desktop Support jobs in Washington are:
What cities in Washington are hiring for Senior Desktop Support jobs? Cities in Washington with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Washington as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, and 10% Part Time. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $85,215 per year, or $41 per hour.
Senior Desktop Support Technician

Senior Desktop Support Technician

Samprasoft

Washington, DC • On-site

$23 - $29.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Senior Desktop Support Technician

Our client, partnered with Randstad, is seeking a skilled Senior Desktop Support Technician to join their team in Washington, DC. This role requires a strong background in audio-visual technology, conference room equipment, and collaboration technologies like Microsoft Teams and Zoom. The ideal candidate will possess relevant engineering certifications and a proven track record in implementing audio-visual solutions for conference and situation rooms.

Key Responsibilities:

  • Demonstrate technical expertise in desktop support.
  • Utilize engineering certifications, particularly in audio-visual and conference room equipment such as Microsoft Surface HUB and PolyCom.
  • Implement and maintain audio-visual solutions for conference rooms and situation rooms.
  • Provide support for collaboration technologies including Microsoft Teams and Zoom.
  • Utilize strong troubleshooting skills to address technical issues promptly and effectively.
  • Manage projects related to desktop support and audio-visual implementations.
  • Coordinate with vendors to procure necessary equipment and services.
  • Apply ITIL principles to ensure efficient and effective support services.
  • Utilize Service-Now for ticketing and workflow management.
  • Communicate effectively, both orally and in writing, with internal teams and stakeholders.

Qualifications:

  • Demonstrated technical experience in desktop support and audio-visual technologies.
  • Relevant engineering certifications focusing on audio-visual and conference room equipment.
  • Proficiency in implementing audio-visual solutions for conference rooms and situation rooms.
  • Experience supporting collaboration technologies such as Microsoft Teams and Zoom.
  • Strong troubleshooting skills with the ability to resolve technical issues promptly.
  • Project management experience preferred.
  • Familiarity with vendor management processes.
  • Knowledge of ITIL principles is a plus.
  • Experience with Service-Now or similar ticketing systems.

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