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Remote Sap Help Desk Support Jobs in Washington (NOW HIRING)

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

  • Medical

  • Retirement

  • PTO

Support and troubleshoot printer and connectivity issues * Document, track, and manage incidents ... This position is not eligible for full-time remote work or for candidates located outside of the ...

Help Desk Specialist

Vienna, VA · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ... Provide support via web queues, outbound interactions, and emails * Leverage resources to resolve ...

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

Service Desk Technician II

Washington, DC · On-site +1

  • Medical

  • Retirement

  • PTO

This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of 40 hours per week * Onsite support experience in a professional environment System One, and its ...

Remote (but no West Coast) Duration: Long Term Contract Provides expert level business process ... Working knowledge of a Help Desk I/T Support System and Metrics Reporting. * Management of SAP ...

Mid-Level Business Analyst

Herndon, VA · On-site +1

$85K - $102K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Contractor resource locations will only be considered from the fifty (50) United States and official U.S. territories. PRIMARY JOB DUTIES Provide Help Desk support to include, but not limited ...

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Showing results 1-20

Remote Sap Help Desk Support information

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Washington?

The most popular types of Sap Help Desk Support jobs in Washington are:

What are popular job titles related to Remote Sap Help Desk Support jobs in Washington?

For Remote Sap Help Desk Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Sap Help Desk Support jobs in Washington look for?

The top searched job categories for Remote Sap Help Desk Support jobs in Washington are:

What cities in Washington are hiring for Remote Sap Help Desk Support jobs?

Cities in Washington with the most Remote Sap Help Desk Support job openings:

Infographic showing various Remote Sap Help Desk Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Help Desk Technician - REMOTE

Capitol Recruiters Inc.

Washington, DC • Remote

$50K - $80K/mo

Full-time

Re-posted 7 days ago


Job description

Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part of the IT Help Desk professionals delivering gold standard technology experience. The Help Desk Technician provides end user technical assistance and support related to computer systems, hardware, software, and remote access, leading the responsive handling/triage of issues coordinating with cross functional IT staff. Available shifts: Wednesday - Sunday 3:30 pm - 12 am Saturday - Monday 11:30pm - 1pm Saturday - Wednesday 7am - 3:30pm Duties: Technical assistance/support for inquiries related to firm computer systems, hardware, software, and remote access. Respond to support requests over the phone or via email in a professional manner. Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline. Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials. Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required. Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management. Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills. Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills. Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.