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Remote Amazon Tier 3 Jobs in Washington (NOW HIRING)

Home - ARETEC

Tier 2 Analyst

Washington, DC · Remote

Investigate alerts and anomalies, escalating to Tier 3 when necessary. * Apply technical knowledge ... Remote position. Additional Notes: Benefits At Aretec, we believe that our employees are our ...

Valiant Solutions, LLC

SOC Manager

Washington, DC · On-site +1

This role directs Tier 1, Tier 2, and Tier 3 analysts across a 24x7x365 coverage model, sets the ... Remote work requires a high level of trust in our employees, and we strictly adhere to the details ...

Valiant Solutions, LLC

SOC Manager

Washington, DC · On-site +1

This role directs Tier 1, Tier 2, and Tier 3 analysts across a 24x7x365 coverage model, sets the ... Remote work requires a high level of trust in our employees, and we strictly adhere to the details ...

Aretec Inc

Tier I Shift Supervisor

Ashburn, VA · Remote

Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and ... Experience using ServiceNow and Amazon Connect.Prior CBP or federal government help desk experience.

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

Leidos

Senior AWS Amazon Connect Engineer

Washington, DC · Remote

$107K - $195K/yr

Please Note: This is 100% telework/remote opportunity. However, candidate must be/reside in the ... August 3, 2026 For U.S. Positions: While subject to change based on business needs, Leidos ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...

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All JobsAmazon Tier 3 JobsRemote Amazon Tier 3 JobsRemote Amazon Tier 3 Jobs in Washington

Remote Amazon Tier 3 information

What is the difference between Remote Amazon Tier 3 vs Remote Amazon Tier 2?

AspectRemote Amazon Tier 3Remote Amazon Tier 2
Required CredentialsAmazon certifications, relevant technical skillsSimilar certifications, more experience preferred
Work EnvironmentRemote, team collaboration toolsRemote, often more autonomous roles
Employer & Industry UsageAmazon logistics and operationsAmazon customer service and support

Remote Amazon Tier 3 roles typically require specific certifications and technical skills, focusing on logistics or operations, while Remote Amazon Tier 2 positions often involve customer support with similar credentials but may demand more experience. Both roles are remote and widely used within Amazon's diverse departments, but they differ in responsibilities and specialization.

Is Remote Amazon Tier 3 really hiring for remote positions?

Remote Amazon Tier 3 roles are often available as remote positions, depending on the company's current hiring needs and job requirements. These positions typically involve customer service or technical support and may require familiarity with Amazon's systems and tools. Candidates should review the specific job listing for details on remote work eligibility and qualifications.

What are popular job titles related to Remote Amazon Tier 3 jobs in Washington?

For Remote Amazon Tier 3 jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Tier 3 jobs in Washington look for?

The top searched job categories for Remote Amazon Tier 3 jobs in Washington are:

What cities in Washington are hiring for Remote Amazon Tier 3 jobs?

Cities in Washington with the most Remote Amazon Tier 3 job openings:

Remote Amazon Tier 3 jobs near you
Infographic showing various Remote Amazon Tier 3 job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Tier 3 Crowdstrike Architect

Lateral Insights LLC

Great Falls, VA • Remote

Full-time

Posted 6 days ago

Job description

Role: Senior Tier 3 CrowdStrike Architect

Location: Remote in US – Candidate needs to be a resident

This position acts as the highest level of technical escalation (Tier 3) for endpoint incidents, advanced threat hunting, platform troubleshooting, and complex integrations (such as Next-Gen SIEM, threat intelligence, and automated orchestration). The Senior Tier 3 CrowdStrike Architect serves as the primary technical authority for the State of Iowa’s Enterprise Endpoint Detection and Response (EDR / XDR) platform. Operating within the Information Security Services (ISS) Bureau, this role is responsible for the overall architecture, administration, multi-tenant federation, fine-tuning, and escalation engineering of the CrowdStrike Falcon ecosystem across state agencies.
This position acts as the highest level of technical escalation (Tier 3) for endpoint incidents, advanced threat hunting, platform troubleshooting, and complex integrations (such as Next-Gen SIEM, threat intelligence, and automated orchestration).

1. Platform Architecture & Multi-Tenant Administration

• Architect, implement, and maintain the state-wide CrowdStrike Falcon platform architecture across multi-tenant environments (CID hierarchy, RBAC, policy groups).

• Oversee sensor deployment strategies, policy prevention/detection tuning, custom rule creation (IOAs/IOCs), and feature rollout schedules across diverse agency environments.

• Manage CrowdStrike platform health, agent updates, host group management, and agent troubleshooting across Windows, macOS, Linux, and virtualized workloads.

2. Tier 3 Incident Escalation & Response Engineering

• Act as the final technical escalation point for complex endpoint threats, zero-day vulnerabilities, and persistent malware identified by Tier 1/2 SOC analysts.

• Execute advanced containment, remediation, and live forensics using Real-Time Response (RTR) and custom scripts during critical incidents.

• Partner with SOC Analysts and Incident Response teams to refine playbooks, minimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), and drive risk reduction.

3. Integration, Automation & Data Pipeline

• Design and support telemetry integration between CrowdStrike Falcon, central SIEM/SOAR platforms, network defenses, and threat intelligence feeds.

• Introduce new integration ideas to better levergage existing security tools.

• Leverage CrowdStrike Fusion SOAR workflows to automate routine containment, notifications, and response actions.

• Align endpoint security strategies with Identity Threat Detection and Response (ITDR) and Cloud Security Posture Management (CSPM) modules as platform needs evolve.

4. Stakeholder Enablement, Training & Vendor Management

• Translate complex technical threat data into actionable guidance for agency IT administrators and executive leadership.

• Develop dashboards using the CrowdStrike API to collect daily vulnerability data, and other key metrics, providing clear and actionable visibility into the enterprise environment.

• Develop standardized operating procedures (SOPs), deployment guides, and platform hardening specifications for state agency IT partners.

• Serve as the primary technical point of contact with CrowdStrike engineering and technical account managers (TAMs) to drive feature requests and resolve critical bugs.

• Provide formal and informal technical mentoring and training to Tier 1/2 SOC staff.

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