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Remote Desk Security Jobs (NOW HIRING)

Pomeroy

Service Desk Analyst Level 1

$21 - $28.75/hr

... in a remote capacity. The role involves troubleshooting and resolving technical issues while ... security for customer/client information. • Use of Pomeroy/client issued desktops/laptops only.

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

This position is 100% remote, working Monday-Friday 9am-6pm EST. The pay for this role is $17/hr ... security for customer/client information. 3. Use of Pomeroy/client issued desktops/laptops only.

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

This position is 100% remote, M-F 11am-8pm EST with a pay of: $17/hr. General Function: The Service ... security for customer/client information. 3. Use of Pomeroy/client issued desktops/laptops only.

Base-2 Solutions, LLC

Help Desk Representative

$18 - $23/hr

No Security Clearance Required * Location: Remote * Work Type: Remote * Shift: First * Referral ... S. Citizenship Required? Yes Position Summary Base-2 Solutions is seeking a Help Desk ...

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification

Summit 7 Systems

Service Desk Analyst

Huntsville, AL · Remote

$40K - $55K/yr

WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

Position Purpose: Under general supervision, the Help Desk Support Specialist Sr. (Tier II ... security groups. * Remote desktop software used to provide remote customer support. * VPN ...

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

Position Purpose: Under general supervision, the Help Desk Support Specialist Sr. (Tier II ... security groups. * Remote desktop software used to provide remote customer support. * VPN ...

DMI

Cloud Service Desk Engineer

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

Hightop Health

Director of Technology

Atlanta, GA · Remote

$175K - $225K/yr

... handle infrastructure, help desk, security, and network support, while directly owning and ... This role is remote with a strong preference for candidates located in Georgia or Texas. Primary ...

New

ai2io

Support Desk Manager

$120K/yr

Position Title Support Desk Manager Position Location Remote - work virtually from anywhere in the ... Security, and Infrastructure teams. This person will communicate and operate in line with ...

Hightop Health

Director of Technology

Austin, TX · Remote

$175K - $225K/yr

... handle infrastructure, help desk, security, and network support, while directly owning and ... This role is remote with a strong preference for candidates located in Georgia or Texas. Primary ...

New

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All JobsRemote Desk Security Jobs

Remote Desk Security information

See salary details

$11

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$36

How much do remote desk security jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote desk security in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

More about Remote Desk Security jobs
What cities are hiring for Remote Desk Security jobs? Cities with the most Remote Desk Security job openings:
What are the most commonly searched types of Desk Security jobs? The most popular types of Desk Security jobs are:
What states have the most Remote Desk Security jobs? States with the most job openings for Remote Desk Security jobs include:
What job categories do people searching Remote Desk Security jobs look for? The top searched job categories for Remote Desk Security jobs are:
Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 69% Full Time, 21% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.
Help Desk Tier I Specialist - Remote after 8 weeks of training

Help Desk Tier I Specialist - Remote after 8 weeks of training

RCG Inc

Silver Spring, MD • On-site, Remote

$18 - $20/hr

Full-time

Posted 6 days ago

Job description

? U.S. Citizenship Required | Public Trust Eligible | Must Live Within 50 Miles of Silver Spring, MD | 8 Weeks Onsite Training Required
Location: Silver Spring, MD (Remote After Training)
Hourly Rate: $18.00 - $20.00 per hour
Operating Hours: Monday - Friday, 7:30 AM - 8:00 PM (assigned 8-hour shift within operating hours)
Clearance Requirement: Must be eligible to obtain and maintain a Public Trust clearance
Who We Are
RCG, Inc. is a growing federal contracting company proudly Certified™ as a Great Place to Work®. We are committed to fostering a culture of innovation, collaboration, and excellence while delivering high-quality services to our government clients.
The Opportunity
RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract in Silver Spring, MD. This is a full-time position that transitions to a remote work arrangement following the initial onboarding and training period. Candidates must be available to report onsite if required by the government.
Due to the secure nature of this government agency, candidates must be U.S. citizens and eligible to obtain a Public Trust clearance. Please note that employment is contingent upon successful completion of a government background investigation, which may take several weeks.
What You'll Do
  • Manage Active Directory user and computer accounts
  • Process user account requests and forms
  • Support BitLocker, McAfee encryption policies, and endpoint security requirements
  • Install, configure, troubleshoot, and deploy hardware and software
  • Provide desk-side and remote technical support to end users
  • Support conference room and multimedia technologies
  • Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting
  • Maintain conference room equipment including projectors, displays, cameras, power distribution units, and conferencing hardware
  • Provide technical support via phone, email, chat, and remote support tools
  • Utilize BeyondTrust Remote Support software to assist users remotely
  • Troubleshoot PC and Mac hardware, operating systems, peripherals, and software applications
  • Assist users with software installations and peripheral configurations
  • Identify and implement process improvements
  • Utilize troubleshooting methodologies to diagnose, resolve, and document technical issues
  • Support special events, meetings, conferences, and IT asset inventories
  • Create, update, and manage incidents and service requests in ServiceNow
  • Develop and maintain user-facing and internal knowledge base articles
  • Maintain inventory of IT equipment and supplies
  • Escort IT vendors onsite as required
  • Provide Commercial Off-The-Shelf (COTS) application support
  • Assist with desktop operating system updates and security compliance
  • Prepare and provision new computers and mobile devices
  • Configure and support DoD Common Access Cards (CAC)
  • Configure Cisco VPN user accounts and endpoint clients
  • Support onboarding and offboarding activities
  • Create and distribute meeting invitations using Google Meet and Webex
  • Provide VIP-level support and priority issue resolution
  • Participate in team meetings and knowledge-sharing activities

What We're Looking For
Required Qualifications
  • U.S. Citizenship
  • Eligibility to obtain and maintain a Public Trust clearance
  • Minimum of 1 year of IT support experience
  • Strong customer service and technical support background
  • Ability to troubleshoot desktop, network, and basic server-related issues
  • Excellent verbal and written communication skills
  • Strong organizational and time-management skills
  • Ability to thrive in a fast-paced, high-volume support environment
  • Ability to work effectively both independently and as part of a team

Remote Work Requirements
  • Proven ability to work successfully in a remote environment, demonstrating strong self-motivation, accountability, and time management skills.
  • Ability to remain focused, responsive, and productive while working independently with minimal supervision.
  • Must maintain a professional home office environment with reliable internet access.

Technical Experience
  • Active Directory Users and Computers
  • Microsoft Windows operating systems
  • MacOS operating systems
  • Dell desktop and laptop hardware
  • Microsoft Office Suite
  • Adobe Acrobat and Adobe Creative products
  • Google Workspace (Docs, Sheets, Slides, Google Voice)
  • ServiceNow ticketing system
  • Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting
  • Basic networking concepts and troubleshooting
  • Audio/Visual technologies, including:
    • Wired and wireless microphone systems
    • Speakers and amplifiers
    • Digital mixers
    • Dante audio protocol
    • Crestron and AMX AV control systems

Preferred Qualifications
  • Associate or bachelor's degree in information technology or a related field
  • Experience supporting federal government environments
  • Experience with Public Trust or other government security requirements

Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Why Join RCG?
  • Work for a company proudly Certified™ as a Great Place to Work®
  • Support meaningful federal government missions that make an impact
  • Collaborate with talented and dedicated IT professionals
  • Gain hands-on experience with a diverse range of technologies and tools
  • Enjoy opportunities for professional growth and career advancement
  • Be part of a culture that values teamwork, innovation, and excellence

Equal Opportunity Employer
RCG, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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