This role is fully remote and can be hired anywhere within the continental U.S. The Deal Desk ... making within Optiv's security technology business. This role is heavily focused on pricing ...
This role is fully remote and can be hired anywhere within the continental U.S. The Deal Desk ... making within Optiv's security technology business. This role is heavily focused on pricing ...
Act as the primary escalation point for complex or highimpact incidents, including security events ... Monitor and analyze service desk metrics and trends (ticket volume, categories, aging, first ...
Quick apply
Act as the primary escalation point for complex or highimpact incidents, including security events ... Monitor and analyze service desk metrics and trends (ticket volume, categories, aging, first ...
Service Desk Manager - Tier II
Anaheim, CA · On-site +1
$93K - $108K/yr
IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier ... security monitoring (NIDS, DLP)
Service Desk Manager - Tier II
Anaheim, CA · On-site +1
$93K - $108K/yr
IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier ... security monitoring (NIDS, DLP)
Information Technology Help Desk Technician- Remote
$60K - $65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
PaceMate ® Information Technology Help Desk Technician (full-time, 100% remote job) Primary ... Security as a service providing secure access to applications and services preferred. * MS Intune:
Information Technology Help Desk Technician- Remote
$60K - $65K/yr
Medical
Dental
Vision
Life
Retirement
PTO
PaceMate ® Information Technology Help Desk Technician (full-time, 100% remote job) Primary ... Security as a service providing secure access to applications and services preferred. * MS Intune:
Service Desk Lead
$81K - $120K/yr
Service Desk Lead GovCIO is currently hiring for a remote Service Desk Lead to support the DFC. The ... Ensures all processes meet federal PWS requirements, quality benchmarks, security guidelines, and ...
New
Service Desk Lead
$81K - $120K/yr
Service Desk Lead GovCIO is currently hiring for a remote Service Desk Lead to support the DFC. The ... Ensures all processes meet federal PWS requirements, quality benchmarks, security guidelines, and ...
New
Senior Supervisor, Service Desk
$63K - $86K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... access/security, etc. Provide new employees with technical onboarding. * Establish documented ... Remote work experience. Experience administering or configuring Freshdesk and/or Jira Service ...
Senior Supervisor, Service Desk
$63K - $86K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... access/security, etc. Provide new employees with technical onboarding. * Establish documented ... Remote work experience. Experience administering or configuring Freshdesk and/or Jira Service ...
IT Service Desk Representative III (Service Desk Rep III) - REMOTE
Pittsburgh, PA · On-site +1
$25 - $31.25/hr
Medical
PTO
Net Health is a fully remote, HITRUST and SOC 2 regulated healthcare technology company, so ... Partner with Platform Engineering, Security, and application teams on issues that cross team ...
IT Service Desk Representative III (Service Desk Rep III) - REMOTE
Pittsburgh, PA · On-site +1
$25 - $31.25/hr
Medical
PTO
Net Health is a fully remote, HITRUST and SOC 2 regulated healthcare technology company, so ... Partner with Platform Engineering, Security, and application teams on issues that cross team ...
Service Desk Analyst
AL · On-site +1
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification
Service Desk Analyst
AL · On-site +1
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification
Help Desk Lead
Doral, FL · On-site +1
$61K - $141K/yr
Medical
Life
Retirement
PTO
Remote Work: No Job Number: R0245925 Location: Doral,FL,US Share job via: Share Help Desk Lead The ... Applicants selected will be subject to a security investigation and may need to meet eligibility ...
Help Desk Lead
Doral, FL · On-site +1
$61K - $141K/yr
Medical
Life
Retirement
PTO
Remote Work: No Job Number: R0245925 Location: Doral,FL,US Share job via: Share Help Desk Lead The ... Applicants selected will be subject to a security investigation and may need to meet eligibility ...
Service Desk Analyst
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification
Service Desk Analyst
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification
... security groups, distribution lists, and access requests. * Troubleshoot wired and wireless ... Provide onsite and remote technical support to headquarters, field offices, and remote personnel ...
... security groups, distribution lists, and access requests. * Troubleshoot wired and wireless ... Provide onsite and remote technical support to headquarters, field offices, and remote personnel ...
Cloud Service Desk Engineer
$78K - $98K/yr
Medical
Life
Retirement
... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...
Cloud Service Desk Engineer
$78K - $98K/yr
Medical
Life
Retirement
... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...
MSP Help Desk Specialist/Sys Admin -
Torrance, CA · Remote
$45K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Provide remote and/or on-site support services to clients with the highest level of professionalism ... Adhere to service desk procedures and company security protocols. * Participate in the On-Call ...
Quick apply
MSP Help Desk Specialist/Sys Admin -
Torrance, CA · Remote
$45K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Provide remote and/or on-site support services to clients with the highest level of professionalism ... Adhere to service desk procedures and company security protocols. * Participate in the On-Call ...
MSP Help Desk Specialist/Sys Admin -
$45K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Provide remote and/or on-site support services to clients with the highest level of professionalism ... Adhere to service desk procedures and company security protocols. * Participate in the On-Call ...
MSP Help Desk Specialist/Sys Admin -
$45K - $55K/yr
Medical
Dental
Vision
Retirement
PTO
Provide remote and/or on-site support services to clients with the highest level of professionalism ... Adhere to service desk procedures and company security protocols. * Participate in the On-Call ...
Level 2 Service Desk and Onsite Engineer
Carlsbad, CA · On-site +1
Onsite and remote Incident resolution and request fulfilment. * Assist remote resolver teams with ... Application of desktop patches (security and software). * Other duties as instructed by bA ...
Level 2 Service Desk and Onsite Engineer
Carlsbad, CA · On-site +1
Onsite and remote Incident resolution and request fulfilment. * Assist remote resolver teams with ... Application of desktop patches (security and software). * Other duties as instructed by bA ...
Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support ... with remote teams. Eagerness to learn and grow in cloud administration and endpoint security.
Position Summary As an L1 Help Desk Lead, you will serve as the first line of technical support ... with remote teams. Eagerness to learn and grow in cloud administration and endpoint security.
Manager, Deal Desk (Remote)
Medical
Dental
Retirement
Geotab is advancing security, connecting commercial vehicles to the internet and providing web ... As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk ...
New
Manager, Deal Desk (Remote)
Medical
Dental
Retirement
Geotab is advancing security, connecting commercial vehicles to the internet and providing web ... As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk ...
New
Part Time - Physical Fitness, Athletics, and Wellness - Control Desk
Dubois, ID · On-site +1
$13.25 - $17/hr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy ...
Part Time - Physical Fitness, Athletics, and Wellness - Control Desk
Dubois, ID · On-site +1
$13.25 - $17/hr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy ...
Service Desk Analyst
Huntsville, AL · Remote
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... Security, Intune, and Azure Active DirectoryBasic technical support at the network level: WAN and ... Monitor the remote monitoring and management system alerts and notifications and respond ...
Quick apply
Service Desk Analyst
Huntsville, AL · Remote
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... Security, Intune, and Azure Active DirectoryBasic technical support at the network level: WAN and ... Monitor the remote monitoring and management system alerts and notifications and respond ...
IT Security Operations Analyst (Remote)
Washington, DC · Remote
Medical
Retirement
PTO
This project will provide IT service desk, systems, network, and security operations support for ... This position is remote/hybrid; candidates must be willing to work on-site at the Central UNICOR ...
Quick apply
IT Security Operations Analyst (Remote)
Washington, DC · Remote
Medical
Retirement
PTO
This project will provide IT service desk, systems, network, and security operations support for ... This position is remote/hybrid; candidates must be willing to work on-site at the Central UNICOR ...
Remote Desk Security information
See salary details
$11.06 - $13.37
1% of jobs
$13.37 - $15.69
5% of jobs
$15.69 - $18.01
8% of jobs
$19.26 is the 25th percentile. Wages below this are outliers.
$18.01 - $20.32
19% of jobs
$20.32 - $22.64
16% of jobs
The median wage is $22.70 / hr.
$22.64 - $24.96
19% of jobs
$26.16 is the 75th percentile. Wages above this are outliers.
$24.96 - $27.27
13% of jobs
$27.27 - $29.59
8% of jobs
$29.59 - $31.91
5% of jobs
$31.91 - $34.22
3% of jobs
$34.22 - $36.54
2% of jobs
$11
$23
$36
How much do remote desk security jobs pay per hour?
What is the difference between Remote Desk Security vs Remote Help Desk Technician?
| Aspect | Remote Desk Security | Remote Help Desk Technician |
|---|---|---|
| Certifications | CompTIA Security+, CISSP (preferred) | CompTIA A+, Network+ |
| Work Environment | Focus on cybersecurity, threat monitoring, and security protocols | Assist users with hardware/software issues, troubleshooting |
| Industry Usage | IT security firms, corporate security teams | IT support departments, tech service providers |
| Primary Responsibilities | Protect systems, monitor security threats, respond to incidents | Resolve user issues, install software, provide technical support |
Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.
What cities are hiring for Remote Desk Security jobs?
Cities with the most Remote Desk Security job openings:
What are the most commonly searched types of Desk Security jobs?
The most popular types of Desk Security jobs are:
What states have the most Remote Desk Security jobs?
States with the most job openings for Remote Desk Security jobs include:
What job categories do people searching Remote Desk Security jobs look for?
The top searched job categories for Remote Desk Security jobs are:

Job description
This role is fully remote and can be hired anywhere within the continental U.S.
The Deal Desk Analyst supports pricing strategy, deal analysis, margin optimization, and commercial decision-making within Optiv's security technology business. This role is heavily focused on pricing analytics, financial modeling, benchmarking, and data-driven recommendations that help improve profitability while supporting revenue growth objectives.
Working closely with Sales, Client Operations Specialists (COS), Finance, and business leadership, the Deal Desk Analyst evaluates complex deal scenarios, identifies pricing and margin opportunities, assesses commercial risk, and develops recommendations that support both customer and company objectives.
The ideal candidate is highly analytical, intellectually curious, and comfortable operating in ambiguous situations. They possess strong independent critical thinking and problem-solving skills, with the ability to move beyond standard analysis, challenge assumptions, connect data points, and develop creative, actionable recommendations. This individual must be capable of using data to tell a story, influence decision-making, and provide practical guidance in a fast-paced, highly dynamic sales environment.
How you'll make an impact
Serve as a trusted advisor to Sales and COS teams by providing counsel on deal strategy, pricing recommendations, margin optimization, and commercial negotiations for large, complex, and financially sensitive transactions.
Analyze sales opportunities to identify risks, pricing pressure, margin improvement opportunities, and alternative solution configurations that optimize commercial outcomes.
Develop and leverage pricing models, benchmark analyses, and business insights to support data-driven pricing recommendations.
Apply independent judgment and critical thinking to evaluate unique deal scenarios, challenge assumptions, and recommend creative solutions that balance profitability, competitiveness, customer expectations, and long-term account value.
Partner cross-functionally with Sales, COS, Finance, Vendor Management, and leadership teams to understand business objectives and develop pricing strategies that support growth and margin goals.
Analyze historical transaction data, customer purchasing patterns, vendor pricing, and market benchmarks to identify actionable insights and improve pricing decisions.
Support reporting and analysis related to strategic pricing investments, margin exceptions, and approved low-margin opportunities to improve visibility and accountability.
Participate in initiatives focused on process improvement, pricing optimization, reporting enhancements, automation, and operational efficiency.
Identify opportunities for continuous improvement and collaborate with stakeholders to implement practical, scalable solutions.
What we're looking for
Strong analytical, critical thinking, and problem-solving skills with the ability to independently evaluate complex business situations and make sound recommendations.
Medium to advanced Excel skills, including experience working with large datasets, formulas, pivot tables, lookups, and financial analysis.
Experience analyzing dynamic pricing environments or complex commercial scenarios involving competing priorities and unique circumstances.
Ability to synthesize large volumes of data into clear, concise, and actionable recommendations for business stakeholders.
Strong business acumen with an understanding of deal economics, customer behavior, competitive dynamics, and the long-term impact of pricing decisions.
Ability to challenge assumptions, ask thoughtful questions, and identify opportunities that may not be immediately apparent.
Strong communication and interpersonal skills with the ability to influence stakeholders and effectively explain recommendations.
Ability to manage multiple priorities and perform effectively in a fast-paced, deadline-driven environment.
Knowledge of pricing strategy, margin management, discounting practices, and the financial impact of commercial decisions.
Preferred Qualifications
Bachelor's degree in Finance, Business, Economics, Data Analytics, Data Science, Mathematics, or a related field
2+ years of experience in pricing strategy, Deal Desk, financial analysis, FP&A, data analytics, consulting, client services, sales operations, or related business functions
Experience with Salesforce or other CRM platforms.
Experience with Power BI, Tableau, SQL, Python, or other reporting and analytics tools.
Experience developing pricing models, financial models, dashboards, or executive-level reporting.
Experience supporting sales organizations or working in customer-facing commercial environments.
Experience within technology, cybersecurity, software, SaaS, services, or channel/reseller businesses.
What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy.By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
About Optiv
Sourced by ZipRecruiter
Industry
Network security
Company size
1,001 - 5,000 Employees
Headquarters location
Denver, CO, US
Year founded
2015