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Remote Desk Security Jobs (NOW HIRING)

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Applicants must be able to obtain and maintain a Public Trust security clearance. United States ...

ServiceTec

Service Desk Team Lead

Herndon, VA · Remote

Remote (US-based) Due to a reorganization, we have an exciting internal vacancy opportunity to ... A+, Net+, or Security+, or equivalent as deemed acceptable by ServiceTec * ITIL Foundations ...

ServiceTec

Service Desk Team Lead

Remote (US-based) Due to a reorganization, we have an exciting internal vacancy opportunity to ... A+, Net+, or Security+, or equivalent as deemed acceptable by ServiceTec * ITIL Foundations ...

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Ensure systems remain current with approved configurations and security requirements. * Configure ...

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

This position is 100% remote, M-F 11am-8pm EST with a pay of: $17/hr. General Function: The Service ... security for customer/client information. 3. Use of Pomeroy/client issued desktops/laptops only.

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

This position is 100% remote, working Monday-Friday 9am-6pm EST. The pay for this role is $17/hr ... security for customer/client information. 3. Use of Pomeroy/client issued desktops/laptops only.

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security * Basic remote access solution ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification

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How much do remote desk security jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote desk security in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

More about Remote Desk Security jobs
What cities are hiring for Remote Desk Security jobs? Cities with the most Remote Desk Security job openings:
What are the most commonly searched types of Desk Security jobs? The most popular types of Desk Security jobs are:
What states have the most Remote Desk Security jobs? States with the most job openings for Remote Desk Security jobs include:
What job categories do people searching Remote Desk Security jobs look for? The top searched job categories for Remote Desk Security jobs are:
Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.
Help Desk Agent I

Help Desk Agent I

Science Applications International Corporation

VA • On-site, Remote

$15.75 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

66th of 207 rated it services

Job description


SAIC has opportunities for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission.
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
Service Desk Analyst Experience/Knowledge Required
  • Customer Service and Level 1 Technical Support
    • Troubleshooting
    • Problem Solving
    • PC Proficiency
    • Identifying and resolving level 1 customer issues
    • Documentation
    • Soft Skills- Personable and Professional
    • MS Office
  • Ticketing System
    • Possesses the ability to work in a specified ticketing system including but not limited to:
    • Documentation
    • Ticket Routing
    • Ticket Categorization
    • Ticket Closure
    • Knowledge Base
  • Metrics & Time Management
    • Metric Scorecard
    • Attendance & Scorecards must be kept within parameters of Service Desk Manual
    • Ability to follow set schedule with little variance

Qualifications
Required:
  • US Citizen who must be able to pass both an SAIC and Commonwealth of Virginia background check.

Desired:
  • AA Degree in related discipline or High School or equivalent and up to two (2) years of related experience.
  • Minimum 6 months of experience with computer hardware/software support.
  • Experience in desktop support, IT concepts, and help desk software.
  • Hardware/software troubleshooting experience.
  • Proven experience providing effective and professional communication addressing moderately complex technical issues via telephone, email, and person-to-person.
  • Demonstrated customer awareness, strong written and verbal communication skills.
  • Provide excellent customer service.
  • Proven ability to think and troubleshoot logically, and act decisively in critical situations.
  • Experience with Microsoft Office Products, Internet Explorer, and Windows.
  • Preferred Technical certifications such as Security+, Net+, MCP, MCSE, CCNA, ITIL, CHDP, CompTIA A+, CompTIA Net+, and CompTIA Security+
  • Windows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support.
  • Account administration, password reset experience.

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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