ZipRecruiter

Log In

2

Cvs Help Desk Remote Jobs (NOW HIRING)

Welltower, Inc.

Manager, Yardi Help Desk (Remote-US)

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ABOUT THE ROLE The Manager, Yardi Help Desk is an experienced and collaborative team leader responsible for managing day-to-day help desk operations supporting the Yardi Senior Housing product suite.

Terrestris LLC

Remote Help Desk Specialist

  • Medical

  • Life

  • Retirement

  • PTO

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with remote help desk tools and ticketing systems. Strong knowledge of Microsoft Office Suite and related applications. 2-3 years of Active Directory experience, including user account ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with remote help desk tools and ticketing systems. Strong knowledge of Microsoft Office Suite and related applications. 2-3 years of Active Directory experience, including user account ...

Alliant Insurance Services

Help Desk Manager (Remote)

$95K - $105K/yr

SUMMARY Responsible for managing the Help Desk to ensure thorough and timely first-level hardware ... REMOTE We are proud to provide comprehensive, high quality employee programs to meet employees ...

New

ITC Federal, Inc.

Help Desk Supervisor

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ...

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months (Possibility of extension) Interview Mode: In person Responsibilities: * Provides technical assistance and support for ...

Booz Allen Hamilton, Inc.

Help Desk Specialist

Doral, FL · On-site +1

$52K - $108K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Yes Job Number: R0245340 Location: Doral,FL,US Share job via: Share Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about solving technical ...

Booz Allen Hamilton, Inc.

Help Desk Lead

Doral, FL · On-site +1

$61K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: No Job Number: R0245925 Location: Doral,FL,US Share job via: Share Help Desk Lead The Opportunity: Provide in-depth support and lead problem solving and implementation efforts for ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

ACI Infotech

Help Desk Technician

$20.50 - $27.75/hr

Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket system * Identify and report trends related to ...

STI

Help Desk Analyst - Trenton, NJ(Remote)

Trenton, NJ · On-site +1

$20.50 - $28/hr

Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...

MetroSys

Help Desk Technician

Nashville, TN · Remote

Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

Horizon3.ai

Manager, Global Help Desk

  • Medical

  • Dental

  • Vision

  • PTO

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of ... Develop and maintain help desk workflows, knowledge base content, runbooks, and support ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer-focused and tech-savvy Help Desk Technicians to provide remote support to retail store locations ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

  • Medical

  • Retirement

  • PTO

Clearance Public Trust Overview The Help Desk Specialist will act as the first point of contact for ... This position is not eligible for full-time remote work or for candidates located outside of the ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

  • Medical

  • Retirement

  • PTO

ClearancePublic TrustOverview The Help Desk Specialist will act as the first point of contact for ... This position is not eligible for full-time remote work or for candidates located outside of the ...

next page

Showing results 1-20

All Jobsremote JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsCvs Help Desk Remote Jobs

Cvs Help Desk Remote information

See salary details

$13

$19

$27

How much do cvs help desk remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for cvs help desk remote in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a CVS Help Desk Remote job?

CVS Help Desk Remote jobs are customer support positions where employees assist CVS customers, pharmacy staff, or internal teams with troubleshooting and resolving issues via phone, chat, or email—all from a remote (work-from-home) location. Responsibilities typically include answering questions about prescriptions, insurance, account access, technical problems with CVS platforms, and providing guidance on CVS services. These roles require strong communication skills, problem-solving abilities, and familiarity with CVS systems. Training is usually provided, and employees are expected to maintain confidentiality and deliver high-quality customer service. Remote positions offer flexibility but may also require set hours or weekend shifts.

What are some common challenges faced by CVS Help Desk Remote employees, and how are they typically addressed?

CVS Help Desk Remote employees often encounter challenges such as troubleshooting a wide variety of technical issues, managing high call volumes, and effectively communicating solutions without in-person interaction. To address these challenges, team members receive thorough training on CVS systems, have access to a knowledge base for quick reference, and regularly collaborate with colleagues and supervisors through virtual meetings. Additionally, ongoing support is provided to ensure employees feel connected and equipped to resolve customer issues efficiently.

What are the key skills and qualifications needed to thrive as a CVS Help Desk Remote employee, and why are they important?

To thrive as a CVS Help Desk Remote employee, you need strong problem-solving abilities, customer service skills, and familiarity with IT support processes, usually supported by a high school diploma or equivalent. Proficiency with ticketing systems, remote desktop tools, and knowledge of CVS's specific software platforms is typically required. Excellent communication, patience, and the ability to multitask under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining seamless pharmacy operations remotely.

What is the difference between Cvs Help Desk Remote vs Customer Support Specialist?

AspectCvs Help Desk RemoteCustomer Support Specialist
CredentialsBasic IT knowledge, help desk certifications often preferredCustomer service skills, communication skills, sometimes certifications in customer support
Work EnvironmentRemote, tech-focused help desk settingRemote or on-site, customer interaction-focused
Industry UsageHealthcare retail (Cvs), tech supportVarious industries including retail, tech, and services
Search & Comparison IntentTechnical support, help desk rolesCustomer service, client interaction roles

The main difference is that Cvs Help Desk Remote roles focus on technical support for CVS systems and products, requiring IT knowledge and help desk skills. Customer Support Specialist positions are broader, emphasizing customer interaction and service skills across various industries. Both roles can be remote but serve different primary functions within customer and technical support domains.

Does CVS Help Desk Remote allow remote work?

CVS Help Desk Remote positions typically allow employees to work remotely, providing support through phone, email, or remote access tools. These roles often require familiarity with remote troubleshooting, customer service skills, and sometimes specific software or systems used by CVS. Remote work arrangements may vary based on the company's policies and the specific job requirements.
More about Cvs Help Desk Remote jobs

What cities are hiring for Cvs Help Desk Remote jobs?

Cities with the most Cvs Help Desk Remote job openings:

What are the most commonly searched types of Cvs Help Desk jobs?

The most popular types of Cvs Help Desk jobs are:

What states have the most Cvs Help Desk Remote jobs?

States with the most job openings for Cvs Help Desk Remote jobs include:

What job categories do people searching Cvs Help Desk Remote jobs look for?

The top searched job categories for Cvs Help Desk Remote jobs are:

Cvs Help Desk Remote jobs near you
Infographic showing various Cvs Help Desk Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Manager, Yardi Help Desk (Remote-US)

Welltower, Inc.

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

WELLTOWER - REIMAGINE REAL ESTATE WITH US
At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday.
We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.
ABOUT THE ROLE
The Manager, Yardi Help Desk is an experienced and collaborative team leader responsible for managing day-to-day help desk operations supporting the Yardi Senior Housing product suite. This role will lead a team that provides support, troubleshooting, and issue resolution for internal and external stakeholders.
The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced support environment. This individual will help ensure timely resolution of support tickets, consistent service quality, clear communication, and continuous improvement of help desk processes. The Manager, Yardi Help Desk will partner with cross-functional teams to resolve issues, identify recurring support trends, and improve overall user experience.
KEY RESPONSIBILITIES
  • Manage daily operations of the help desk function supporting users of the Yardi Senior Housing product suite
  • Supervise help desk agents and support staff, including coaching, training, workload management, and performance feedback
  • Ensure support tickets are addressed in a timely, accurate, and customer-focused manner
  • Monitor ticket queues, service levels, user satisfaction, and issue resolution trends
  • Assist with the development and tracking of help desk KPIs and operational metrics
  • Review ticket data to identify recurring issues, training needs, and opportunities for process improvement
  • Support the creation and maintenance of standard workflows, documentation, and knowledge base materials
  • Partner with internal teams to escalate and resolve complex support issues
  • Help ensure staffing levels and team skills align with support demand
  • Foster a culture of accountability, continuous learning, and customer-centric service
  • Provide regular updates to leadership on help desk performance, common issues, and improvement opportunities
  • Assist with implementation of process improvements, automation opportunities, and system enhancements
  • Support change management efforts related to Yardi Help Desk processes, tools, and stakeholder communications
  • Identify risks or roadblocks that may impact support delivery and work with leadership to resolve them

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.
MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
  • Strong understanding of help desk operations, support workflows, and ticket management
  • Ability to manage team workload, prioritize issues, and support multiple stakeholders
  • Strong interpersonal, communication, and conflict-resolution skills
  • Ability to document processes, create support materials, and report on operational performance
  • Comfortable working with cross-functional teams to resolve technical and operational issues
  • Customer-service mindset with the ability to balance urgency, accuracy, and professionalism
  • Familiarity with process improvement practices; exposure to agile or project management concepts is a plus

Experience:
  • At least 4 years of experience in help desk, IT support, customer service operations, or related support roles
  • At least 2 years of experience leading, supervising, or mentoring support professionals
  • Experience with help desk platforms, ticketing systems, or customer relationship management tools such as JIRA, ServiceNow, Zendesk, or similar systems
  • Experience troubleshooting SaaS platforms, cloud-based systems, web applications, or business software
  • Experience managing escalations and coordinating with technical teams to resolve complex issues
  • Experience with the Yardi Senior product suite is preferred
  • Experience in senior housing, healthcare real estate, property management technology, or related industries is a plus

Education:
  • Bachelor's degree in information technology, business administration, or related field
  • Relevant certifications (ITIL, Help Desk Management) are a plus
  • Agile, Six Sigma, or PMP certification strongly preferred

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.
WHAT WE OFFER
  • Competitive Base Salary + Annual Bonus

  • Generous Paid Time Off and Holidays

  • Employee Stock Purchase Program - purchase shares at a 15% discount

  • Employer-matching 401(k) Program + Profit Sharing Program

  • Student Debt Program - we'll contribute up to $10,000 towards your student loans!

  • Tuition Assistance Program

  • Comprehensive and progressive Medical/Dental/Vision options

  • Professional Growth

  • And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER
Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors - our North Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply