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Remote Verizon Help Desk Jobs (NOW HIRING)

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · Remote

$70K - $85K/yr

This is a fully remote position with occassional in-office requirements. For payroll and tax ... Minimum 2 years mobile carrier experience such as Verizon Wireless, AT&T Wireless, T-Mobile etc. is ...

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · On-site +1

$70K - $85K/yr

This is a fully remote position with occassional in-office requirements. For payroll and tax ... Minimum 2 years mobile carrier experience such as Verizon Wireless, AT&T Wireless, T-Mobile etc. is ...

Terrestris LLC

Remote Help Desk Specialist

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS) Criminal Investigation (CI). I've never heard of Terrestris. What do you do? At Terrestris, we ...

TriOptus LLC

Help Desk Support - Sr - (Remote)

$20.50 - $27.75/hr

Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Provide application support through remote access tools to resolve internal end user issues Monitor and ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize ... Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize ... Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.

duvari group

Help Desk Analyst

Saint Louis, MO · Remote

$20 - $27.25/hr

While the role is primarily remote, occasional travel to local clinics may be required to support ... p desk experience and 3+ years in customer service or technical support * Strong knowledge of ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM - 5:00 PM MST Job Summary The Help Desk Analyst will provide Tier I and Tier II technical ...

Peraton

Help Desk Manager (Senior)

$86K - $138K/yr

This position is remote and requires an active Secret clearance. * Help Desk Manager Responsible for leading and overseeing Help Desk operations to ensure responsive, efficient, and compliant user ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

SAIC

Help Desk Agent I

VA · Remote

$40K/yr

ORA_REMOTE Description  SAIC has several openings for a Fully Remote , Help Desk Agent I ... supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 ...

Cannon Search

Help Desk Specialist

Boston, MA · On-site +1

Participating in a 24/7 on-call rotation What They're Looking For: * 3+ years of Help Desk ... remote) * Excellent benefits, including 401(k) match and profit sharing * Stable, collegial ...

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Remote Verizon Help Desk information

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How much do remote verizon help desk jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote verizon help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Verizon Help Desk professional, and why are they important?

To thrive as a Remote Verizon Help Desk professional, you need strong troubleshooting skills, customer service experience, and a solid understanding of Verizon's products and services, often supported by a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote diagnostic tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities are soft skills that distinguish top performers in this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective remote support in a fast-paced environment.

What are some common challenges faced by Remote Verizon Help Desk representatives, and how can they be addressed?

Remote Verizon Help Desk representatives often encounter challenges such as managing high call volumes, troubleshooting a wide range of technical issues, and maintaining clear communication with customers who may be frustrated. To address these challenges, representatives rely on strong problem-solving skills, comprehensive training on Verizon systems, and effective use of remote support tools. Staying organized, following established protocols, and seeking support from team leads or escalation channels are key strategies for success in this role.

What is a Remote Verizon Help Desk job?

A Remote Verizon Help Desk job involves providing customer support and technical assistance to Verizon customers from a remote location, such as your home. Employees in this role help troubleshoot issues related to Verizon products and services, answer billing questions, and guide customers through setup and problem resolution. Communication is typically conducted via phone, chat, or email. Strong communication and problem-solving skills are essential, as well as familiarity with Verizon’s products and services.

What is the difference between Remote Verizon Help Desk vs Remote Technical Support Specialist?

AspectRemote Verizon Help DeskRemote Technical Support Specialist
CertificationsBasic IT certifications (CompTIA A+, Network+)Similar certifications, often including vendor-specific ones
Work EnvironmentCustomer service, troubleshooting via phone/chatTechnical troubleshooting, remote diagnostics
Employer & IndustryTelecommunications, VerizonIT services, various industries
Search & Comparison IntentCustomer support roles at VerizonTechnical troubleshooting roles in IT

Remote Verizon Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments but differ mainly in industry focus. The Verizon Help Desk emphasizes customer service within telecommunications, while Technical Support Specialists often work across various IT sectors with a broader technical scope.

More about Remote Verizon Help Desk jobs
What cities are hiring for Remote Verizon Help Desk jobs? Cities with the most Remote Verizon Help Desk job openings:
What are the most commonly searched types of Verizon Help Desk jobs? The most popular types of Verizon Help Desk jobs are:
What states have the most Remote Verizon Help Desk jobs? States with the most job openings for Remote Verizon Help Desk jobs include:
What job categories do people searching Remote Verizon Help Desk jobs look for? The top searched job categories for Remote Verizon Help Desk jobs are:
Remote Verizon Help Desk jobs near you
Infographic showing various Remote Verizon Help Desk job openings in the United States as of May 2026, with employment types broken down into 13% Full Time, 74% Part Time, and 13% Temporary. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician - REMOTE

Capitol Recruiters Inc.

Washington, DC • Remote

$50K - $80K/yr

Full-time

Posted 22 days ago

Job description

Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part of the IT Help Desk professionals delivering gold standard technology experience. The Help Desk Technician provides end user technical assistance and support related to computer systems, hardware, software, and remote access, leading the responsive handling/triage of issues coordinating with cross functional IT staff. Available shifts: Wednesday - Sunday 3:30 pm - 12 am Saturday - Monday 11:30pm - 1pm Saturday - Wednesday 7am - 3:30pm Duties: Technical assistance/support for inquiries related to firm computer systems, hardware, software, and remote access. Respond to support requests over the phone or via email in a professional manner.

Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline.

Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials.

Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required.

Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management.

Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills.

Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills.

Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.

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