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Trainee Verizon Help Desk Jobs (NOW HIRING)

FHR

MO427-Help Desk Analyst 10830

Dover, DE · On-site

$20.50 - $28/hr

... an opening for a Help Desk Analyst 10830 This position is up to 14 months with the option of ... Interface with outside vendors (Verizon and others) to assist in team/and customer support for ...

Harmony Senior Services

Help Desk Manager

Roanoke, VA · On-site

4423 Pheasant Ridge Road, Roanoke, Virginia 24014 The Helpdesk Manager leads enterprise IT support ... Verizon • Own SLAs, escalations, renewals, and performance reviews • Reduce vendor ...

Focused HR Solutions

1.20. Help Desk Analyst

Bear, DE · On-site

$25 - $31/hr

W2 only. Our direct client has an opening for a Help Desk Analyst 1475 If you are interested ... Interface with outside vendors (Verizon and others) to assist in team/and customer support for ...

russcellinc

IT Help Desk Specialist

Springfield, MO

$15/hr

Verizon Sales discounts, sales contests and incentives * Opportunity for growth and advancement through training * Flexible scheduling * Community involvement opportunities What will you do in your ...

Mercy Medical Center

IT Help Desk Tech I

Baltimore, MD · On-site

$22.81/hr

Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy ...

Mercy Medical Center

IT Help Desk Tech I

Baltimore, MD · On-site

$37.64/hr

Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy ...

Mercy Medical Center

IT Help Desk Tech I

Baltimore, MD

$37.64/hr

Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Need to review Atlas and Trainee Expectations prior to starting. For Interview they will conduct a ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Service Desk Analyst

Manhattan, NY

$29/hr

Need to review Atlas and Trainee Expectations prior to starting. For Interview they will conduct a ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

TEKsystems

Service Desk Analyst

Tucson, AZ

$29/hr

Need to review Atlas and Trainee Expectations prior to starting. For Interview they will conduct a ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

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How much do trainee verizon help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for trainee verizon help desk in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.
What cities are hiring for Trainee Verizon Help Desk jobs? Cities with the most Trainee Verizon Help Desk job openings:
What are the most commonly searched types of Verizon Help Desk jobs? The most popular types of Verizon Help Desk jobs are:
What states have the most Trainee Verizon Help Desk jobs? States with the most job openings for Trainee Verizon Help Desk jobs include:
Trainee Verizon Help Desk jobs near you
Infographic showing various Trainee Verizon Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,990 per year, or $21.1 per hour.

MO427-Help Desk Analyst 10830

FHR

Dover, DE • On-site

$20.50 - $28/hr

Other

Re-posted 13 days ago

Job description

Onsite: 1 day a week (WED) – Orientation and initial training will require them to be on site (est. 1 week) Shift: 10:30 am to 7pm (It’s possible that would change to 8am to 4:30pm)

Our direct client has an opening for a Help Desk Analyst 10830

This position is up to 14 months with the option of extension. The client is located in Dover, DE

If you are interested, please submit the following:

YOUR CURRENT RESUME

YOUR HOURLY RATE

Shift: 10:30 am to 7pm (It’s possible that would change to 8am to 4:30pm)

Onsite: 1 day a week (WED) – Orientation and initial training will require them to be on site (est. 1 week)

Interview: One phone call and one Teams meeting

Minimum typing speed of 35 words per minute at 95% accuracy

Role Description:

This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external customers.

The technician troubleshoots, resolves, documents, and escalates tickets as necessary.

Excellent communication and customer service skills are a must.

The primary function of this position is to resolve and/or manage issues over the phone or via remote tools.

Preferred Education: A+ Certification and Network + Certification or demonstrated equivalent.

Role Details:

• Process all inbound telephone calls, emails, and tickets as assigned.

• Interface with outside vendors (Verizon and others) to assist in team/and customer support for field locations related to outages and telecom issues.

• 95 % phone support, performing basic troubleshooting of network connectivity, infrastructure, and device issues.

• Basic troubleshooting of LAN/WAN issues

• Remote troubleshooting of desktop issues

• Thorough documentation and (when necessary) escalation of all incident tickets, utilizing our Service Delivery Tool (Service Now)

• Proactive responsiveness to time sensitive issues.

• This is a diverse business process environment that requires independent critical thinking.

• Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures.

• Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents.

• Responsible for escalating problems and incidents to designated level 2 and level 3 help desk support entities.

• Responsible for reporting incident status and system outage notifications to customers, technical staff, and applicable management.