Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Management Trainee (Entry-Level)
Blaine, MN · On-site
$40K - $50K/yr
We focus on helping recent college graduates, with no experience, get access to full-time, ... This is not a desk-only training program. You'll gain hands-on experience across office and ...
New
Quick apply
Management Trainee (Entry-Level)
Blaine, MN · On-site
$40K - $50K/yr
We focus on helping recent college graduates, with no experience, get access to full-time, ... This is not a desk-only training program. You'll gain hands-on experience across office and ...
New
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Quick apply
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Quick apply
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
Quick apply
Restaurant Leader Trainee
Bronx, NY · On-site
$19 - $32/hr
Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...
IT TECHNICIAN 4
Carson City, NV · On-site
$57K - $85K/yr
This position serves as the first tier of support for the NVHA help desk, responding to incoming ... For Network Operations and Support positions, this level may be used as either a trainee for the ...
IT TECHNICIAN 4
Carson City, NV · On-site
$57K - $85K/yr
This position serves as the first tier of support for the NVHA help desk, responding to incoming ... For Network Operations and Support positions, this level may be used as either a trainee for the ...
Sales Trainee
Manhattan, NY · On-site
$65K - $70K/yr
Manager of Internal Sales Desk FLSA Status: Full-Time Exempt About VanEck VanEck is a privately ... teams to help drive sales by conducting pre and post meeting sales activity based on the ...
Sales Trainee
Manhattan, NY · On-site
$65K - $70K/yr
Manager of Internal Sales Desk FLSA Status: Full-Time Exempt About VanEck VanEck is a privately ... teams to help drive sales by conducting pre and post meeting sales activity based on the ...
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Support the tiered Help Desk architecture. * Perform and conduct research on potential resolution ... Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook ...
Support the tiered Help Desk architecture. * Perform and conduct research on potential resolution ... Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook ...
... tiered Help Desk architecture. • Perform and conduct research on potential resolution of ... Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook ...
... tiered Help Desk architecture. • Perform and conduct research on potential resolution of ... Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook ...
Electronic Surveillance System Analyst (Active Top Secret Requir with Security Clearance
Fredericksburg, VA · On-site
Support the tiered Help Desk architecture. * Perform and conduct research on potential resolution ... Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook ...
Electronic Surveillance System Analyst (Active Top Secret Requir with Security Clearance
Fredericksburg, VA · On-site
Support the tiered Help Desk architecture. * Perform and conduct research on potential resolution ... Particularly against communications service providers such as AT&T, Verizon, T-Mobile, Facebook ...
Information Technology Support Specialist - TS/SCI w/Poly
San Antonio, TX · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
San Antonio, TX · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, MD · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
San Antonio, TX · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Information Technology Support Specialist - TS/SCI w/Poly
San Antonio, TX · On-site
$34 - $46/hr
Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, ... Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Front Desk Receptionist
Andover, MA · On-site
$17 - $18/hr
Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Candidates must be pleasant, able to work with others and some office experience helpful. * Must be ...
Front Desk Receptionist
Andover, MA · On-site
$17 - $18/hr
Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Candidates must be pleasant, able to work with others and some office experience helpful. * Must be ...
Trainee Verizon Help Desk information
See salary details
$15.17 is the 25th percentile. Wages below this are outliers.
$13.94 - $15.97
41% of jobs
The median wage is $17.14 / hr.
$15.97 - $18.01
15% of jobs
$18.01 - $20.04
10% of jobs
$20.04 - $22.07
6% of jobs
$22.71 is the 75th percentile. Wages above this are outliers.
$22.07 - $24.10
9% of jobs
$24.10 - $26.14
6% of jobs
$26.14 - $28.17
3% of jobs
$28.17 - $30.20
9% of jobs
$30.20 - $32.23
1% of jobs
$32.23 - $34.27
0% of jobs
$34.27 - $36.30
0% of jobs
$13
$21
$36
How much do trainee verizon help desk jobs pay per hour?

$34 - $46/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 19 days ago
General Dynamics Information Technology rating
7.8
Based on 63 frontline employees who took The Breakroom Quiz
88th of 223 rated it services
Job description
Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:
Top Secret SCI + PolygraphPublic Trust/Other Required:
NoneJob Family:
Technical Support ServicesJob Qualifications:
Skills:
Help Desk Software, Remote Support, Technical IssuesCertifications:
NoneExperience:
5 + years of related experienceUS Citizenship Required:
YesJob Description:
HELP DESK TECHNICIAN IV
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT
Core Responsibilities
Respond to user inquiries via phone, email, chat, or ticketing systems.
Log and track support requests using help desk ticketing system.
Diagnose and resolve basic technical issues related to hardware, software, and network connectivity.
Provide step-by-step guidance to users for troubleshooting common problems.
Escalate complex issues to second-level support or specialized teams, when necessary, via ticketing system.
Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.
Technical Support Tasks
Install, configure, and update software on user devices.
Assist with password resets, account lockouts, and access issues.
Support basic printer, scanner, and peripheral troubleshooting.
Help maintain inventory of IT assets (e.g., laptops, monitors, or accessories).
Documentation & Reporting
Document and report solutions and procedures for recurring issues for leadership review.
Maintain and report accurate records/tickets of support interactions and resolutions.
Contribute to knowledge base articles for fellow co-workers and users to assist at arriving at self service solutions.
Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.
Customer Service & Communication
Maintain a professional and empathetic tone when dealing with users and co-workers.
Communicate technical information clearly to non-technical users.
Document and reply provide updates on ticket status and possible resolutions.
Actively participate in team environment assisting co-workers when needed.
Compliance & Security
Ensure adherence to all IT and departmental policies and procedures.
Report potential security incidents or breaches to appropriate teams or team leaders
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician IV must have:
Education: Associates of Arts/Associates of Science
Experience: 5+ years of related experience
Required Technical Skills: Installs, modifies, and repairs computer hardware and software using remote access tools
Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
Location: Annapolis Junction, MD
US Citizenship Required
Required: CompTIA Security+ certification is required within 3 months of start date
Shift: Friday - Monday 6am-4pm
This position is mission essential, may include work on holidays when required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
#GlobalServices
The likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA MD Annapolis JunctionAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identify Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransWhat General Dynamics Information Technology employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About General Dynamics Information Technology
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Falls Church, VA, US