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Trainee Verizon Help Desk Jobs (NOW HIRING)

Restaurant Leader Trainee

Bronx, NY · On-site

$19 - $32/hr

Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...

Restaurant Leader Trainee

Bronx, NY · On-site

$19 - $32/hr

Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...

Restaurant Leader Trainee

Bronx, NY · On-site

$19 - $32/hr

Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...

Restaurant Leader Trainee

Bronx, NY · On-site

$19 - $32/hr

Restaurant Leader Trainee Internal Role: Operations Leader Candidate Chick-fil-A Bartow Ave | East ... help build a strong team culture. This is not a desk job. This is not an automatic management ...

IT TECHNICIAN 4

Carson City, NV · On-site

$57K - $85K/yr

This position serves as the first tier of support for the NVHA help desk, responding to incoming ... For Network Operations and Support positions, this level may be used as either a trainee for the ...

Sales Trainee

Manhattan, NY · On-site

$65K - $70K/yr

Manager of Internal Sales Desk FLSA Status: Full-Time Exempt About VanEck VanEck is a privately ... teams to help drive sales by conducting pre and post meeting sales activity based on the ...

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Trainee Verizon Help Desk information

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How much do trainee verizon help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for trainee verizon help desk in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.
What cities are hiring for Trainee Verizon Help Desk jobs? Cities with the most Trainee Verizon Help Desk job openings:
What are the most commonly searched types of Verizon Help Desk jobs? The most popular types of Verizon Help Desk jobs are:
What states have the most Trainee Verizon Help Desk jobs? States with the most job openings for Trainee Verizon Help Desk jobs include:
Infographic showing various Trainee Verizon Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,990 per year, or $21.1 per hour.

Information Technology Support Specialist - TS/SCI w/Poly

GDIT

Annapolis Junction, MD

$34 - $46/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 223 rated it services


Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Help Desk Software, Remote Support, Technical Issues

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

HELP DESK TECHNICIAN IV
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT

Core Responsibilities
Respond to user inquiries via phone, email, chat, or ticketing systems.

Log and track support requests using help desk ticketing system.

Diagnose and resolve basic technical issues related to hardware, software, and network connectivity.

Provide step-by-step guidance to users for troubleshooting common problems.

Escalate complex issues to second-level support or specialized teams, when necessary, via ticketing system.

Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.

Technical Support Tasks

Install, configure, and update software on user devices.

Assist with password resets, account lockouts, and access issues.

Support basic printer, scanner, and peripheral troubleshooting.

Help maintain inventory of IT assets (e.g., laptops, monitors, or accessories).

Documentation & Reporting

Document and report solutions and procedures for recurring issues for leadership review.

Maintain and report accurate records/tickets of support interactions and resolutions.

Contribute to knowledge base articles for fellow co-workers and users to assist at arriving at self service solutions.

Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.

Customer Service & Communication

Maintain a professional and empathetic tone when dealing with users and co-workers.

Communicate technical information clearly to non-technical users.

Document and reply provide updates on ticket status and possible resolutions.

Actively participate in team environment assisting co-workers when needed.

Compliance & Security

Ensure adherence to all IT and departmental policies and procedures.

Report potential security incidents or breaches to appropriate teams or team leaders
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician IV must have:
Education: Associates of Arts/Associates of Science
Experience: 5+ years of related experience

Required Technical Skills: Installs, modifies, and repairs computer hardware and software using remote access tools

Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned

Location: Annapolis Junction, MD
US Citizenship Required

Required: CompTIA Security+ certification is required within 3 months of start date

Shift: Friday - Monday 6am-4pm

This position is mission essential, may include work on holidays when required


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#GlobalServices

The likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA MD Annapolis Junction

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US