Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
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Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Boston, MA · On-site
$40 - $45/hr
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Boston, MA · On-site
$40 - $45/hr
Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Rockville, MD · On-site
$24.04 - $27/hr
The Help Desk Technician provides daily support to employees who are using software, hardware, or ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
Rockville, MD · On-site
$24.04 - $27/hr
The Help Desk Technician provides daily support to employees who are using software, hardware, or ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
Rockville, MD · On-site
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
Rockville, MD · On-site
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
Rockville, MD · On-site
$24.04 - $27/hr
Job Type Full-time Description The Help Desk Technician provides daily support to employees who are ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
Rockville, MD · On-site
$24.04 - $27/hr
Job Type Full-time Description The Help Desk Technician provides daily support to employees who are ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
$20.25 - $27.75/hr
This includes volunteering to cover other shifts including operators and for weekends andoff-hoursneeds Develop and maintain new and creative methods for distributing Help Desk solutions to the user ...
$20.25 - $27.75/hr
This includes volunteering to cover other shifts including operators and for weekends andoff-hoursneeds Develop and maintain new and creative methods for distributing Help Desk solutions to the user ...
Dallas, TX · On-site
$20.25 - $27.75/hr
This includes volunteering to cover other shifts including operators and for weekends and off-hours needs • Develop and maintain new and creative methods for distributing Help Desk solutions to the ...
Dallas, TX · On-site
$20.25 - $27.75/hr
This includes volunteering to cover other shifts including operators and for weekends and off-hours needs • Develop and maintain new and creative methods for distributing Help Desk solutions to the ...
Phoenix, AZ · Hybrid
Provide daily help desk support for stores and end users with a focus on providing outstanding ... Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability ...
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Phoenix, AZ · Hybrid
Provide daily help desk support for stores and end users with a focus on providing outstanding ... Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability ...
Orlando, FL · On-site
$22/hr
Providing Help Desk support to resolve hardware and software issues for end-users * Developing and ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...
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Orlando, FL · On-site
$22/hr
Providing Help Desk support to resolve hardware and software issues for end-users * Developing and ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... voluntary supplemental benefits, and access to an employee assistance program. The package also ...
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... voluntary supplemental benefits, and access to an employee assistance program. The package also ...
$20 - $22/hr
IT Support Technician (Help Desk/Desktop Support)Position Overview We are seeking a motivated and ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...
New
Quick apply
$20 - $22/hr
IT Support Technician (Help Desk/Desktop Support)Position Overview We are seeking a motivated and ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...
New
Honolulu, HI · On-site
$20 - $22/hr
IT Support Technician (Help Desk/Desktop Support)Position Overview We are seeking a motivated and ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Honolulu, HI · On-site
$20 - $22/hr
IT Support Technician (Help Desk/Desktop Support)Position Overview We are seeking a motivated and ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Quick apply
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Detroit, MI · On-site
$16 - $18/hr
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Detroit, MI · On-site
$16 - $18/hr
Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Arlington, VA · On-site
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
Arlington, VA · On-site
$45K - $50K/yr
We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Voluntary benefits include: * Life & AD&D Insurance for employee, spouse, and children * Short-term ...
$8.41 - $10.71
2% of jobs
$10.71 - $13
9% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$13 - $15.30
19% of jobs
$15.30 - $17.59
13% of jobs
The median wage is $18.09 / hr.
$17.59 - $19.89
32% of jobs
$19.95 is the 75th percentile. Wages above this are outliers.
$19.89 - $22.18
9% of jobs
$22.18 - $24.48
4% of jobs
$24.48 - $26.77
4% of jobs
$26.77 - $29.06
0% of jobs
$29.06 - $31.36
4% of jobs
$31.36 - $33.65
3% of jobs
$8
$19
$33
| Aspect | Volunteer Cvs Help Desk | Volunteer Tech Support |
|---|---|---|
| Required Credentials | Basic computer skills, customer service experience | Technical knowledge, troubleshooting skills |
| Work Environment | Call center, office setting, remote | Office, remote, on-site support |
| Employer & Industry Usage | Nonprofits, healthcare, educational institutions | IT companies, nonprofits, tech organizations |
| Search & Comparison Intent | Customer assistance, help desk roles | Technical troubleshooting, support roles |
Volunteer Cvs Help Desk roles focus on customer service and basic technical support, often requiring communication skills and basic computer knowledge. Volunteer Tech Support involves more technical troubleshooting and problem-solving skills. Both roles serve similar industries but differ in technical complexity and responsibilities.
Cities with the most Volunteer Cvs Help Desk job openings:
The most popular types of Cvs Help Desk jobs are:
States with the most job openings for Volunteer Cvs Help Desk jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Manages integrated BMx Level I, II, and III Help Desk operations supporting operational sustainment, user support, escalation governance, deficiency management, response-time compliance, and operational reporting activities. The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination, operational communication, and Help Desk metrics tracking across FMxC2, IMDS/IMDS-MSM, FEM, and PAMS.
This role coordinates closely with Product Owners, Scrum Masters, Functional SMEs, DevSecOps personnel, Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring incidents, operational pain points, and sustainment trends are integrated into backlog refinement and modernization prioritization activities. The Help Desk Lead also governs CAT I escalation activities, response-time management, operational communication during outages, and sustainment coordination during surge events.
Within BMx, the Help Desk Lead supports mission continuity by ensuring operational issues affecting maintenance scheduling, PMEL operations, calibration visibility, readiness reporting, or logistics workflows are escalated and resolved rapidly
Requirements
Must possess DoD Secret Clearance.
Technical Skills· ITSM/ticketing systems
· Incident management
· Escalation coordination
· Operational reporting
· Help Desk governance
· Agile sustainment integration
CertificationsPreferred:
· ITIL Foundation
· Security+
Experience· 7+ years Help Desk management.
· Experience supporting enterprise operational systems.
Benefits
Sourced by ZipRecruiter
Business management consulting
201 - 500 Employees
Chantilly, VA, US
1983
