Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
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Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
Montgomery, AL · On-site
The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Short ...
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
The Help Desk Specialist provides day-to-day technical support to retail stores and end users ... Voluntary supplemental life insurance. * Company-paid short-term disability and voluntary long-term ...
The Help Desk Specialist provides day-to-day technical support to retail stores and end users ... Voluntary supplemental life insurance. * Company-paid short-term disability and voluntary long-term ...
Rockville, MD · On-site
$24.04 - $27/hr
The Help Desk Technician provides daily support to employees who are using software, hardware, or ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
Rockville, MD · On-site
$24.04 - $27/hr
The Help Desk Technician provides daily support to employees who are using software, hardware, or ... Life Insurance * Voluntary Long Term Disability * PTO * Paid Holidays * 401(k) * Employee ...
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Additional voluntary benefits including several life insurance options, accident insurance, several ...
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Additional voluntary benefits including several life insurance options, accident insurance, several ...
Philadelphia, PA · On-site
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Additional voluntary benefits including several life insurance options, accident insurance, several ...
Philadelphia, PA · On-site
$17.50 - $23.75/hr
Help Desk Associate This Help Desk Associate role is an internal role dedicated to supporting the ... Additional voluntary benefits including several life insurance options, accident insurance, several ...
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... voluntary supplemental benefits, and access to an employee assistance program. The package also ...
$20.50 - $27.75/hr
The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... voluntary supplemental benefits, and access to an employee assistance program. The package also ...
Phoenix, AZ · Hybrid
Provide daily help desk support for stores and end users with a focus on providing outstanding ... Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability ...
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Phoenix, AZ · Hybrid
Provide daily help desk support for stores and end users with a focus on providing outstanding ... Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability ...
Richmond, TX · On-site
$23.13/hr
... and voluntary 457 retirement savings, in addition to Paid Time Off. Apply today and become a key ... As a Help Desk Technician, you will assist the IT department with the deployment, support, and ...
Richmond, TX · On-site
$23.13/hr
... and voluntary 457 retirement savings, in addition to Paid Time Off. Apply today and become a key ... As a Help Desk Technician, you will assist the IT department with the deployment, support, and ...
Orlando, FL · On-site
$22/hr
Providing Help Desk support to resolve hardware and software issues for end-users * Developing and ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...
New
Orlando, FL · On-site
$22/hr
Providing Help Desk support to resolve hardware and software issues for end-users * Developing and ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...
New
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
Valparaiso, IN · On-site
$15.75 - $21.25/hr
The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...
$16.25 - $22/hr
... and voluntary 457 retirement savings, in addition to Paid Time Off. Apply today and become a key ... As a Help Desk Technician, you will assist the IT department with the deployment, support, and ...
$16.25 - $22/hr
... and voluntary 457 retirement savings, in addition to Paid Time Off. Apply today and become a key ... As a Help Desk Technician, you will assist the IT department with the deployment, support, and ...
The Help Desk Technician resolves technical problems in a help desk environment, uses expertise in ... and encourages volunteerism in the employee's community * Generous paid time-off program that ...
The Help Desk Technician resolves technical problems in a help desk environment, uses expertise in ... and encourages volunteerism in the employee's community * Generous paid time-off program that ...
Richmond, TX · On-site
$23.13/hr
... and voluntary 457 retirement savings, in addition to Paid Time Off. Apply today and become a key ... As a Help Desk Technician, you will assist the IT department with the deployment, support, and ...
Quick apply
Richmond, TX · On-site
$23.13/hr
... and voluntary 457 retirement savings, in addition to Paid Time Off. Apply today and become a key ... As a Help Desk Technician, you will assist the IT department with the deployment, support, and ...
$19 - $25.50/hr
... volunteer opportunities. A Look into Your Day As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their ...
$19 - $25.50/hr
... volunteer opportunities. A Look into Your Day As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their ...
Manheim, PA · On-site
Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...
Manheim, PA · On-site
Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...
Manheim, PA · On-site
Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...
Manheim, PA · On-site
Communicate clearly, warmly, and helpfully with staff and volunteers * Resolve basic to ... The Help Desk Specialist will meet regularly with the Director of IT for planning, goal setting ...
$8.41 - $10.71
2% of jobs
$10.71 - $13
9% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$13 - $15.30
19% of jobs
$15.30 - $17.59
13% of jobs
The median wage is $18.09 / hr.
$17.59 - $19.89
32% of jobs
$19.95 is the 75th percentile. Wages above this are outliers.
$19.89 - $22.18
9% of jobs
$22.18 - $24.48
4% of jobs
$24.48 - $26.77
4% of jobs
$26.77 - $29.06
0% of jobs
$29.06 - $31.36
4% of jobs
$31.36 - $33.65
3% of jobs
$8
$19
$33
| Aspect | Volunteer Cvs Help Desk | Volunteer Tech Support |
|---|---|---|
| Required Credentials | Basic computer skills, customer service experience | Technical knowledge, troubleshooting skills |
| Work Environment | Call center, office setting, remote | Office, remote, on-site support |
| Employer & Industry Usage | Nonprofits, healthcare, educational institutions | IT companies, nonprofits, tech organizations |
| Search & Comparison Intent | Customer assistance, help desk roles | Technical troubleshooting, support roles |
Volunteer Cvs Help Desk roles focus on customer service and basic technical support, often requiring communication skills and basic computer knowledge. Volunteer Tech Support involves more technical troubleshooting and problem-solving skills. Both roles serve similar industries but differ in technical complexity and responsibilities.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Manages integrated BMx Level I, II, and III Help Desk operations supporting operational sustainment, user support, escalation governance, deficiency management, response-time compliance, and operational reporting activities. The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination, operational communication, and Help Desk metrics tracking across FMxC2, IMDS/IMDS-MSM, FEM, and PAMS.
This role coordinates closely with Product Owners, Scrum Masters, Functional SMEs, DevSecOps personnel, Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring incidents, operational pain points, and sustainment trends are integrated into backlog refinement and modernization prioritization activities. The Help Desk Lead also governs CAT I escalation activities, response-time management, operational communication during outages, and sustainment coordination during surge events.
Within BMx, the Help Desk Lead supports mission continuity by ensuring operational issues affecting maintenance scheduling, PMEL operations, calibration visibility, readiness reporting, or logistics workflows are escalated and resolved rapidly
Requirements
Must possess DoD Secret Clearance.
Technical Skills· ITSM/ticketing systems
· Incident management
· Escalation coordination
· Operational reporting
· Help Desk governance
· Agile sustainment integration
CertificationsPreferred:
· ITIL Foundation
· Security+
Experience· 7+ years Help Desk management.
· Experience supporting enterprise operational systems.
Benefits
Sourced by ZipRecruiter
Business management consulting
201 - 500 Employees
Chantilly, VA, US
1983
