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Sap Help Desk Support Jobs (NOW HIRING)

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

Integrated Resources INC

Help desk Support

Secaucus, NJ

$20.75 - $28.50/hr

Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

Litehouse

Help Desk Support II

Sandpoint, ID · On-site

$19 - $25.50/hr

As a Help Desk Support II, you'll be the go-to resource for resolving complex technical issues that keep our employees and manufacturing operations running smoothly. You'll troubleshoot advanced ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

Litehouse

Help Desk Support II

Sandpoint, ID

$19 - $25.50/hr

As a Help Desk Support II, you'll be the go-to resource for resolving complex technical issues that keep our employees and manufacturing operations running smoothly. You'll troubleshoot advanced ...

Almo Corporation

Help Desk Support

Philadelphia, PA · On-site

Position Summary: Serve as first line helpdesk and network support on computer software ... Previous experience as an IT Help Desk Technician or Field Technician * A strong working knowledge ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis Innovations LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ...

dekalbcsb

Help Desk Support Spec

Decatur, GA · On-site

$40K/yr

Proven working experience in providing help desk support. * Working knowledge of help desk software, databases, and remote control. * Strong client-facing and communication skills. * Advanced ...

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Sap Help Desk Support information

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How much do sap help desk support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for sap help desk support in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Sap Help Desk Support position, and why are they important?

To thrive as an SAP Help Desk Support professional, you need a solid understanding of SAP modules, troubleshooting techniques, and basic IT knowledge, often supported by a relevant degree or SAP certifications. Familiarity with SAP GUI, ticketing systems like ServiceNow or Remedy, and remote desktop tools is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and collaborate with technical teams. These skills are crucial for delivering timely solutions and ensuring smooth SAP operations within an organization.

What are the typical daily tasks and responsibilities of an SAP Help Desk Support professional?

As an SAP Help Desk Support professional, your daily tasks usually include responding to user queries, troubleshooting system issues, and resolving tickets related to various SAP modules. You may also assist with user account management, support system updates, document solutions, and escalate complex problems to higher-level technical teams. Collaboration with other IT staff and business users is common, ensuring issues are resolved efficiently and users receive the support they need. This role provides a dynamic environment, as you'll often need to handle multiple requests, adapt to new challenges, and keep up with ongoing changes in the SAP platform.

What is an SAP Help Desk Support job?

An SAP Help Desk Support job involves providing technical assistance and troubleshooting for users of SAP software. Responsibilities include resolving system issues, assisting with user access, and ensuring the smooth operation of SAP applications. Support staff may also work on system updates, documentation, and training users. Strong problem-solving skills and knowledge of SAP modules are essential for this role.

More about Sap Help Desk Support jobs
What cities are hiring for Sap Help Desk Support jobs? Cities with the most Sap Help Desk Support job openings:
What are the most commonly searched types of Sap Help Desk Support jobs? The most popular types of Sap Help Desk Support jobs are:
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Sap Help Desk Support jobs near you
Infographic showing various Sap Help Desk Support job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Help Desk Support

Help Desk Support

TechFlow, Inc.

Montgomery, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Are you passionate about delivering exceptional technical support and solving complex challenges? TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable "on-call" assistance after-hours. If you thrive in a fast-paced environment and have a knack for diagnosing and resolving intricate issues, we want to hear from you. Join TechFlow Inc. and be a vital part of our mission to provide outstanding technical support and service excellence.
Key Responsibilities
  • Deliver comprehensive technical assistance for the Enterprise Logistics Readiness Portfolio and Cargo Personnel Movement Systems.
  • Provide expert Tier II and III support to resolve complex technical issues, troubleshoot system problems, and ensure high-quality service delivery both during business hours and through on-call after-hours support.
  • Monitors discrepancy reports as tracked in approved tools to provide possible workarounds and improvement to assist field users.
  • Documents problem resolutions on both functional and engineering solutions, and provide a monthly analysis report that includes metrics on trouble call data, trends, and a cumulative analysis.
  • Develop and maintain problem resolution solution sets on all fielded/identified software defects.
  • Researches software, documentation, procedural problems, and network related connectivity issues and provides coordinated resolution to the requester and/or requesting agency.
  • Writes query scripts to retrieve information and provide reports as needed.
  • Review and provide inputs to software designs.
  • Assists in identifying and troubleshooting SDC compatibility issues with CPM FoS.
  • Supports Help Desk Level II escalations to Level III.
  • Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the government to resolve operational issues.

Requirements
  • High school diploma or GED
  • Required years of experience as detailed below. General work experience may be substituted for education.
      • Junior level: HS + 4 years of experience or Bachelor's + 1 year of experience.
      • Journeyman level: HS + 8 years of experience, BS + 3 years of experience.
      • Senior level: BS + 7 years of experience, MS + 3 years
  • Proven experience with Tier II and III support, including proficiency in troubleshooting hardware and software issues, operating systems, and network configurations.
  • Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical users.
  • A customer-focused mindset with a commitment to delivering high-quality support and ensuring user satisfaction.
  • Experience with the following tools: Jira, Jira Service Management, Confluence, Remedy, Microsoft Office Suite.
  • Certifications: (411) Technical Support Specialist-Intermediate per DoD 8140.03M;
  • Active DoD Secret Clearance, US Citizenship is Required.

Desired Qualifications
  • Knowledgeable in DoD cargo movement and transportation processes.
  • Knowledgeable in AF vehicle fleet management and operations processes.

#techflow
Benefits
Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges.
Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.
TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.
TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!
  • Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines)
  • 401k plan with Roth option.
    • Eligibility for an employer match.
    • Immediate vesting
  • Paid time off
  • Holidays - 11 paid holidays per year
  • Comprehensive medical, dental, and vision plans
  • Company-paid Life & AD&D insurance plan
  • Employee Assistance Program
  • Wellness Resources
  • Company-paid training and development program
  • Voluntary benefits include:
    • Life & AD&D Insurance for employee, spouse, and children
    • Short-term and long-term disability (per plan guidelines)
    • Legal Shield and Identity Theft protection plans
    • Pet Insurance

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