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Sap Help Desk Support Jobs in Illinois (NOW HIRING)

Global Channel Management

Help desk Support

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Support Chicago, Illinois, United States $ 27.00 - 28.00 (US Dollar) Helpdesk Support needs 3+ years experience Helpdesk Support requires: * Hybrid * Desktop support * Helpdesk * Technical ...

Blessing Health

SUPPORT CENTER ANALYST (HELP DESK)

Quincy, IL · On-site

$20.50 - $28/hr

Required : • HELP DESK SUPPORT I: Training or relevant experience required • HELP DESK SUPPORT II: 2 years relevant experience required • LEAD HELP DESK SUPPORT: 5 years relevant experience ...

Concordia Group

Help Desk Support II

Carol Stream, IL

$60K - $70K/yr

Role Summary The Level 2 Help Desk Technician is the frontline and escalation point for all day-to-day IT support at Concordia Wireless. With no Level 1 beneath this role, you'll handle the full ...

New

Concordia Group

Help Desk Support II

Carol Stream, IL · On-site

The Level 2 Help Desk Technician will be responsible for managing all inbound IT support requests while overseeing key IT processes like user lifecycle management and endpoint security monitoring.

New

Next Play Jobs

IT Help Desk Support

Libertyville, IL · On-site

$65K - $75K/yr

You'll play a key role in help desk support, endpoint management, onboarding/offboarding, and overall service delivery while working closely with employees across multiple locations. This is a highly ...

New

Fgcu

Student Help Desk Support Associate

Campus, IL

$18 - $24.50/hr

Job Summary The Student Help Desk Assistant will perform basic office duties, provide customer service, and support for the University. The University Help Desk is a part of Information Technology ...

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How much do sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for sap help desk support in Illinois is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.11 per hour, depending on experience, location, and employer.

What is an SAP Help Desk Support job?

An SAP Help Desk Support job involves providing technical assistance and troubleshooting for users of SAP software. Responsibilities include resolving system issues, assisting with user access, and ensuring the smooth operation of SAP applications. Support staff may also work on system updates, documentation, and training users. Strong problem-solving skills and knowledge of SAP modules are essential for this role.

What are the key skills and qualifications needed to thrive in the Sap Help Desk Support position, and why are they important?

To thrive as an SAP Help Desk Support professional, you need a solid understanding of SAP modules, troubleshooting techniques, and basic IT knowledge, often supported by a relevant degree or SAP certifications. Familiarity with SAP GUI, ticketing systems like ServiceNow or Remedy, and remote desktop tools is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and collaborate with technical teams. These skills are crucial for delivering timely solutions and ensuring smooth SAP operations within an organization.

What are the typical daily tasks and responsibilities of an SAP Help Desk Support professional?

As an SAP Help Desk Support professional, your daily tasks usually include responding to user queries, troubleshooting system issues, and resolving tickets related to various SAP modules. You may also assist with user account management, support system updates, document solutions, and escalate complex problems to higher-level technical teams. Collaboration with other IT staff and business users is common, ensuring issues are resolved efficiently and users receive the support they need. This role provides a dynamic environment, as you'll often need to handle multiple requests, adapt to new challenges, and keep up with ongoing changes in the SAP platform.
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What are the most commonly searched types of Sap Help Desk Support jobs in Illinois? The most popular types of Sap Help Desk Support jobs in Illinois are:
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Sap Help Desk Support jobs near you
Infographic showing various Sap Help Desk Support job openings in Illinois as of May 2026, with employment types broken down into 2% As Needed, 23% Full Time, 67% Part Time, 1% Temporary, and 7% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $48,554 per year, or $23.3 per hour.
Help desk Support

Help desk Support

Global Channel Management

Chicago, IL • On-site

$20.50 - $27.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Help Desk Support

Chicago, Illinois, United States

$ 27.00 - 28.00 (US Dollar)

Helpdesk Support needs 3+ years experience

Helpdesk Support requires:

  • Hybrid
  • Desktop support
  • Helpdesk
  • Technical support
  • Onsite
  • IT

Helpdesk Support duties:

  • Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment.
  • This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
  • Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding customer service.
  • Responsible for software and hardware support.
  • Provides technical advice, guidance and informal training to customers using hardware and software programs
  • Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures.
  • Performs root cause analysis and develops checklists for typical problems.
  • Recommends procedures and controls for problem prevention.
  • Maintains knowledge database and call tracking database to enhance quality of problem resolutions.
  • Works in a team setting, sharing information and assisting others with calls.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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