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Sap Help Desk Support Jobs in Illinois (NOW HIRING)

Blessing Health

SUPPORT CENTER ANALYST I

Quincy, IL · On-site

Required : • Training or relevant experience required for Help Desk Support I • 2 years relevant experience required for Help Desk Support II • 5 years relevant experience required for Lead ...

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Rural King Supply

IT Help Desk Support Tier I

Mattoon, IL · On-site

$15.75 - $16.50/hr

Serve as Front Line Call Support to internal customers for our Help Desk Support - Tier I team. * Provide excellent customer service to end users while troubleshooting client issues via phone, remote ...

Rural King Supply

IT Help Desk Support Tier I

Mattoon, IL · On-site

$15.75 - $16.50/hr

Serve as Front Line Call Support to internal customers for our Help Desk Support - Tier I team. * Provide excellent customer service to end users while troubleshooting client issues via phone, remote ...

Rural King Supply

IT Help Desk Support Tier I

Mattoon, IL · On-site

$15.75 - $16.50/hr

Serve as Front Line Call Support to internal customers for our Help Desk Support - Tier I team. * Provide excellent customer service to end users while troubleshooting client issues via phone, remote ...

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL

$20.06 - $30.09/hr

Educational assistance opportunities JOB SUMMARY The Help Desk Technician is required to have a ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL

$20.06 - $30.09/hr

Educational assistance opportunities JOB SUMMARY The Help Desk Technician is required to have a ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL

$20.06 - $30.09/hr

Educational assistance opportunities JOB SUMMARY The Help Desk Technician is required to have a ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL · On-site

$20.06 - $30.09/hr

Educational assistance opportunities JOB SUMMARY The Help Desk Technician is required to have a ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL · On-site

$20.06 - $30.09/hr

Educational assistance opportunities JOB SUMMARY The Help Desk Technician is required to have a ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Dohrn

Help Desk Analyst

Rock Island, IL

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and troubleshoot hardware and software support issues via phone and email and then escalate when necessary ...

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and troubleshoot hardware and software support issues via phone and email and then escalate when necessary.

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and troubleshoot hardware and software support issues via phone and email and then escalate when necessary.

Dickinson Wright

Help Desk

Chicago, IL · On-site

$20.50 - $27.75/hr

Keep accurate and meticulous support documentation including ticketing of support requests; * High level of follow through. Help Desk must: * Experience in troubleshooting Windows and Windows ...

DEVNET

Customer Support / Help Desk

Sycamore, IL · On-site

$17 - $21.75/hr

Overview Join to apply for the Customer Support / Help Desk role at DEVNET Incorporated DEVNET is a privately held company that was founded in 1997 on the principles of providing integrated software ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Keep accurate and meticulous support documentation including ticketing of support requests; * High level of follow through. Qualifications , Skills and Abilities Required: Help Desk must:

K2 Staffing, LLC

Helpdesk Support Level II+

Oak Park, IL · On-site

$20 - $27/hr

Help Desk Support Level II+ Technician Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technici ...

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See Illinois salary details

$13

$23

$34

How much do sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for sap help desk support in Illinois is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.11 per hour, depending on experience, location, and employer.

What is an SAP Help Desk Support job?

An SAP Help Desk Support job involves providing technical assistance and troubleshooting for users of SAP software. Responsibilities include resolving system issues, assisting with user access, and ensuring the smooth operation of SAP applications. Support staff may also work on system updates, documentation, and training users. Strong problem-solving skills and knowledge of SAP modules are essential for this role.

What are the key skills and qualifications needed to thrive in the Sap Help Desk Support position, and why are they important?

To thrive as an SAP Help Desk Support professional, you need a solid understanding of SAP modules, troubleshooting techniques, and basic IT knowledge, often supported by a relevant degree or SAP certifications. Familiarity with SAP GUI, ticketing systems like ServiceNow or Remedy, and remote desktop tools is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and collaborate with technical teams. These skills are crucial for delivering timely solutions and ensuring smooth SAP operations within an organization.

What are the typical daily tasks and responsibilities of an SAP Help Desk Support professional?

As an SAP Help Desk Support professional, your daily tasks usually include responding to user queries, troubleshooting system issues, and resolving tickets related to various SAP modules. You may also assist with user account management, support system updates, document solutions, and escalate complex problems to higher-level technical teams. Collaboration with other IT staff and business users is common, ensuring issues are resolved efficiently and users receive the support they need. This role provides a dynamic environment, as you'll often need to handle multiple requests, adapt to new challenges, and keep up with ongoing changes in the SAP platform.
More about Sap Help Desk Support jobs
What are the most commonly searched types of Sap Help Desk Support jobs in Illinois? The most popular types of Sap Help Desk Support jobs in Illinois are:
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Sap Help Desk Support jobs near you
Infographic showing various Sap Help Desk Support job openings in Illinois as of May 2026, with employment types broken down into 2% As Needed, 23% Full Time, 67% Part Time, 1% Temporary, and 7% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $48,554 per year, or $23.3 per hour.

Help Desk Support Analyst Level 3

BridgePoint Technologies LLC

Lombard, IL • On-site

$20 - $27.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

PLEASE NOTE THAT WE WILL NOT RESPOND TO APPLICANTS THAT DO NOT FOLLOW THE INSTRUCTIONS AT THE BOTTOM OF THIS JOB POSTING
If you have experience helping people with their computer issues, then we may have the perfect position for you. Do you also have experience working in a heavily customer service driven field like Retail or Food Services (restaurants), or other experience working customer service driven roles? Please keep reading to determine if you're a good fit for what we're looking for in a Help Desk Support Analyst Level 3
The ideal person we are looking to fill our position loves supporting people when they need help. This is at the core of what we do at BridgePoint Technologies every day. We put the needs of the customer first. I know that sounds a bit clich, but it's true. Our focus is helping our customers grow their business by solving all their technology challenges. We believe in educating our clients, so they can make better decisions about technology and how best to implement it within their organization.
Now if you don't agree with what you've read up to now, then we suggest you stop right here because it's likely not a good use of your time.
Since you are still reading, you must be the type of person that loves helping people and enjoy educating those you serve in order to make better decisions. We have a few more questions for you before you take time to send us your resume. Are you a team player? Specifically, are you the type of team player that appreciates an environment where you are encouraged to be transparent with you peers, and they are open and honest with you in return? Are you hungry for personal and professional growth? Do you love being part of a fast paced environment where you're surrounded by like-minded driven individuals and supporting companies that are growing at over 20% a year? Here's a little bit more about what we're looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. We're looking for someone who can work both proactively and reactively, depending on the needs of the particular situation, on networks, desktops, laptops, applications, phones, tablets, and email. We're wanting someone who has a passion for an advanced knowledge of Windows operating systems and an strong knowledge of networking and Windows domain environments along with VMWare. We will need you to be the escalation point for Level 1 and Level 2 resources.
In closing if you are a humble, patient, authentic person that loves working with people as much as you do working with technology, then please follow these instructions carefully as we want to hear from you!
THIS IS AN OPEN BOOK TEST: Please apply with your resume in PDF format with a cover sheet explaining why you think you are a great candidate and please include what you are looking to be paid. Thank you very much for your interest and we look forward to speaking with you soon!

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