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Customer Service Help Desk Jobs (NOW HIRING)

CLEVELAND PICKLEBALL CENTER LLC

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Customer Service/ Help Desk

Cleveland, OH · On-site

$15 - $17/hr

Previous pickleball experience is helpful but not required--we'll teach you everything you need to know! You'll be doing things like: Greeting guests and helping them get signed up or checked in ...

Kaseya Careers

Help Desk Technician

Orlando, FL · On-site

$18.75 - $25.25/hr

Position Summary Kaseya's Help Desk Engineer will build and expand upon our professional and quality technical support service provided to end customers of varying technical backgrounds and ensure ...

Beacon Health System

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

Provides first-line user support and delivers quality customer service to Beacon Health System Help Desk customers. Receives requests, analyzes and diagnoses hardware and software problems, resolves ...

CFS

Help Desk Specialist

Powell, OH · On-site

Serve as the first point of contact for IT support issues as a Help Desk Technician, providing prompt and professional customer service. * Understand the urgency behind support requests in a ...

New

CFS

Help Desk Specialist

Westerville, OH

Serve as the first point of contact for IT support issues as a Help Desk Technician , providing prompt and professional customer service. * Understand the urgency behind support requests in a ...

Beacon Health System

Help Desk Analyst

Granger, IN · On-site

$18.50 - $25/hr

Provides first-line user support and delivers quality customer service to Beacon Health System Help Desk customers. Receives requests, analyzes and diagnoses hardware and software problems, resolves ...

CFS

Help Desk Specialist

Columbus, OH

Serve as the first point of contact for IT support issues as a Help Desk Technician , providing prompt and professional customer service. * Understand the urgency behind support requests in a ...

CFS

Help Desk Specialist

New Albany, OH

Serve as the first point of contact for IT support issues as a Help Desk Technician , providing prompt and professional customer service. * Understand the urgency behind support requests in a ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

... help desk support to all customers and users. • Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests ...

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Experience in customer service Required

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...

Plateau Software Inc

Help Desk Manager

Daleville, AL · On-site

The ideal candidate will lead a team of Help Desk Analysts, ensuring exceptional customer service, technical support, and adherence to service level agreements (SLAs). This role requires strong ...

DEVNET

Customer Support / Help Desk

Sycamore, IL · On-site

$17 - $21.75/hr

... Services. Position Title : Customer Support / Help Desk Job Type : Full Time Position Summary : DEVNET is seeking an experienced Help Desk associate. This position is responsible for providing ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk ... At least 3 years in a fast-paced customer service role Education: 4 year college degree preferred ...

Amyx, Inc.

Help Desk Manager

Battle Creek, MI · On-site

ServiceNow, Microsoft Suite of Tools, variety of applications and online tools Required: - Must have 5 years of relevant experience in customer service or help desk operations - Must have a Bachelor ...

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Customer Service Help Desk information

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How much do customer service help desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for customer service help desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Help Desk professional, and why are they important?

To thrive as a Customer Service Help Desk professional, you need strong problem-solving abilities, product knowledge, and typically a high school diploma or equivalent. Familiarity with ticketing systems like Zendesk or ServiceNow and proficiency in using communication platforms are essential. Excellent communication, patience, and active listening are standout soft skills for this role. These skills ensure efficient issue resolution, foster positive customer experiences, and support smooth operations within the organization.

What are some common challenges faced by Customer Service Help Desk professionals, and how can they effectively manage them?

Customer Service Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated customers, and staying updated on rapidly changing products or services. Effective time management, active listening, and clear communication are essential for addressing these issues. Collaborating with team members and utilizing knowledge bases can also help resolve cases more efficiently and maintain a positive customer experience.

What is a Customer Service Help Desk?

A Customer Service Help Desk is a support system that assists customers with inquiries, technical issues, or problems related to a company’s products or services. Help desk staff typically respond to customer requests via phone, email, chat, or ticketing systems, aiming to resolve issues efficiently and ensure customer satisfaction. They may also provide information, troubleshoot problems, and escalate complex issues to higher-level support when necessary. The help desk plays a critical role in maintaining customer loyalty and improving overall service quality.

What is the difference between Customer Service Help Desk vs Technical Support Specialist?

AspectCustomer Service Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; certifications like CompTIA A+ often preferred
Work EnvironmentCall centers, help desks, remote supportCall centers, on-site or remote technical support
Employer & Industry UsageCustomer service departments across various industriesIT, technology, electronics industries
Common Search & Comparison IntentUnderstanding customer support roles and responsibilitiesTechnical troubleshooting and specialized support

While both roles involve assisting users, Customer Service Help Desk focuses on general customer inquiries and issue resolution, often non-technical. Technical Support Specialists handle more complex technical problems, requiring specific technical knowledge and certifications. Both roles are vital in customer support but differ in technical depth and scope.

More about Customer Service Help Desk jobs
What cities are hiring for Customer Service Help Desk jobs? Cities with the most Customer Service Help Desk job openings:
What states have the most Customer Service Help Desk jobs? States with the most job openings for Customer Service Help Desk jobs include:
What job categories do people searching Customer Service Help Desk jobs look for? The top searched job categories for Customer Service Help Desk jobs are:
Customer Service Help Desk jobs near you
Infographic showing various Customer Service Help Desk job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 27% Part Time, and 1% Temporary. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

Customer Service/ Help Desk

CLEVELAND PICKLEBALL CENTER LLC

Cleveland, OH • On-site

$15 - $17/hr

Part-time

Posted 3 days ago

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Job description

Love meeting new people? Got a big smile and great energy? Then we want YOU on our team at Cleveland Pickleball Center!

We’re looking for a friendly, outgoing, people-person who can make our players and guests feel right at home. Previous pickleball experience is helpful but not required—we’ll teach you everything you need to know!

You’ll be doing things like:

Greeting guests and helping them get signed up or checked in

Answering questions and keeping the vibes fun and welcoming

Making sure everyone has the best experience on and off the courts

What we need from you:

A positive attitude and love for working with people

Great communication and people skills

Dependability and a team-player mindset

Company Description

Brand new Cleveland Pickleball Center. Just opened in 2025. We are growing fast and having a ball with 10 indoor courts and 5 outdoor.