ZipRecruiter

Log In

1

Day Shift Msp Help Desk Jobs (NOW HIRING)

ALLO Fiber

Help Desk Technician

Norfolk, NE · On-site

$19.75 - $26.50/hr

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse ... Follow MSP best practices, security standards, and documentation requirements. * Resolve most ...

Red Cup IT

MSP Service Desk & Support Specialist

Red Cup IT is an established Managed Service Provider (MSP) seeking a Service Desk & Support ... Responsibilities : • Respond to help desk tickets, via Slack, phone calls, and emails, ensuring ...

PeopleSharp

Help Desk Technician

Kill Devil Hills, NC

$18.25 - $24.50/hr

Shoshin Technologies is a fast-growing MSP providing cutting-edge IT services for small businesses ... We're looking for a driven help desk tech to join our friendly, professional team. We'll Provide:

New

next page

Showing results 1-20

All JobsDay Shift JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsDay Shift Msp Help Desk Jobs

Day Shift Msp Help Desk information

See salary details

$12

$23

$33

How much do day shift msp help desk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for day shift msp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Msp Help Desk vs Network Support Specialist?

AspectDay Shift Msp Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desk, remote support, client-facingNetwork troubleshooting, on-site or remote
Industry UsageIT service providers, MSPs, tech supportIT departments, service providers, enterprise networks

The Day Shift MSP Help Desk primarily handles client support tickets, troubleshooting software and hardware issues, and providing remote assistance during daytime hours. In contrast, a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure, often requiring deeper technical knowledge of networking protocols. Both roles are essential in IT support but differ in scope and technical depth.

More about Day Shift Msp Help Desk jobs

What cities are hiring for Day Shift Msp Help Desk jobs?

Cities with the most Day Shift Msp Help Desk job openings:

What states have the most Day Shift Msp Help Desk jobs?

States with the most job openings for Day Shift Msp Help Desk jobs include:

What are popular job titles related to Day Shift Msp Help Desk jobs?

For Day Shift Msp Help Desk jobs, the most frequently searched job titles are:

Day Shift Msp Help Desk jobs near you
Infographic showing various Day Shift Msp Help Desk job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

MSP Help Desk/Service Desk Support - L2

Plano, TX • On-site

Axxys Technologies, Inc.
IT Services • 11 - 50 employees
Learn more about Axxys Technologies, Inc.external

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success.

Our company philosophy is focused on the clients' vision, and we believe that technology is only part of the solution to business problems. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs. If you are interested in being part of a team that values client satisfaction and collaboration, then we want to hear from you.


Responsibilities
  • Provide technical support to our clients through phone, email, and remote support tools.
  • Troubleshoot software, hardware, and network issues, and document these issues and resolutions in our ticketing system.
  • Install, configure, and maintain software, hardware, and peripherals as required.
  • Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues.
  • Monitor systems and alert clients of potential issues or outages.
  • Escalate complex issues to senior engineers as required.
  • Provide timely updates to clients regarding ticket status and resolution.

Requirements

  • At least 2 years of experience in a help desk or service desk support role.
  • Good understanding of Windows Server Administration and Active Directory.
  • Strong knowledge of IT security principles and best practices.
  • Familiarity with desktop platforms, including Windows, iOS, and Android.
  • Experience with G-Suite and Office 365.
  • Good understanding of network topologies, protocols, and architecture.
  • Experience with ITSM tools, such as Kaseya/ConnectWise.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Retirement Plan (401k, IRA)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

Apply