ZipRecruiter

Log In

1

Day Shift Msp Help Desk Jobs (NOW HIRING)

Send IT Solutions

Be Seen First

Multi-Talented MSP Help Desk Technician

Carrollton, TX · On-site

$20 - $30/hr

We are a growing Managed Service Provider (MSP) based in the Dallas-Fort Worth area looking for an experienced IT Help Desk Technician at the Level 2 or Level 3 tier. You will be a key member of a ...

MSP Hire, Inc.

MSP Helpdesk Technician

Beaverton, OR · On-site

$22 - $28/hr

... day-to-day IT challenges, strengthen security, and make smarter technology decisions. Our team ... The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for ...

Audit Tel

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

Lead day-to-day help desk operations across all client accounts, keeping tickets triaged ... Experience in an MSP or multi-client support environment. * A strong track record of hitting SLAs ...

Audit-Tel Inc

Help Desk Director

Cincinnati, OH · On-site

$65K - $80K/yr

Lead day-to-day help desk operations across all client accounts, keeping tickets triaged ... Experience in an MSP or multi-client support environment. * A strong track record of hitting SLAs ...

Intermax Networks

Help Desk Analyst

Coeur D Alene, ID

$20 - $27.25/hr

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...

Toppan

IT Help Desk Administrator

Charlotte, NC

$80K - $90K/yr

... day-to-day help desk operations, ensuring timely and effective technical support for end users, and maintaining high service standards. This role is the liaison between Toppan and the MSP who ...

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

... day-to-day help desk operations, ensuring timely and effective technical support for end users, and maintaining high service standards. This role is the liaison between Toppan and the MSP who ...

K2 Staffing, LLC

IT Help Desk Support - MSP

Phoenix, AZ · On-site

$28 - $34/hr

Summary Our client is a growing Managed Service Provider (MSP) in the Tempe, AZ area and is seeking an experienced Help Desk Support Level II Technician to join their technical support team. This ...

next page

Showing results 1-20

All Jobsday shift JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsDay Shift Msp Help Desk Jobs

Day Shift Msp Help Desk information

See salary details

$12

$23

$33

How much do day shift msp help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for day shift msp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Msp Help Desk vs Network Support Specialist?

AspectDay Shift Msp Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desk, remote support, client-facingNetwork troubleshooting, on-site or remote
Industry UsageIT service providers, MSPs, tech supportIT departments, service providers, enterprise networks

The Day Shift MSP Help Desk primarily handles client support tickets, troubleshooting software and hardware issues, and providing remote assistance during daytime hours. In contrast, a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure, often requiring deeper technical knowledge of networking protocols. Both roles are essential in IT support but differ in scope and technical depth.

More about Day Shift Msp Help Desk jobs

What cities are hiring for Day Shift Msp Help Desk jobs?

Cities with the most Day Shift Msp Help Desk job openings:

What states have the most Day Shift Msp Help Desk jobs?

States with the most job openings for Day Shift Msp Help Desk jobs include:

What job categories do people searching Day Shift Msp Help Desk jobs look for?

The top searched job categories for Day Shift Msp Help Desk jobs are:

Day Shift Msp Help Desk jobs near you
Infographic showing various Day Shift Msp Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

MSP Help Desk/Service Desk Support - L2

Axxys Technologies, Inc.

Plano, TX • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT services and solutions to our clients. As a member of our team, you will have the opportunity to work with some of the best minds in the industry and help ensure our clients' success.
Our company philosophy is focused on the clients' vision, and we believe that technology is only part of the solution to business problems. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs. If you are interested in being part of a team that values client satisfaction and collaboration, then we want to hear from you.
Responsibilities
  • Provide technical support to our clients through phone, email, and remote support tools.
  • Troubleshoot software, hardware, and network issues, and document these issues and resolutions in our ticketing system.
  • Install, configure, and maintain software, hardware, and peripherals as required.
  • Collaborate with clients, colleagues, and partners to ensure prompt resolution of issues.
  • Monitor systems and alert clients of potential issues or outages.
  • Escalate complex issues to senior engineers as required.
  • Provide timely updates to clients regarding ticket status and resolution.

Requirements
  • At least 2 years of experience in a help desk or service desk support role.
  • Good understanding of Windows Server Administration and Active Directory.
  • Strong knowledge of IT security principles and best practices.
  • Familiarity with desktop platforms, including Windows, iOS, and Android.
  • Experience with G-Suite and Office 365.
  • Good understanding of network topologies, protocols, and architecture.
  • Experience with ITSM tools, such as Kaseya/ConnectWise.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Retirement Plan (401k, IRA)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

Apply