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Day Shift Msp Help Desk Jobs (NOW HIRING)

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

We're seeking a highly motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk Technician handles advanced technical issues that require deeper investigation and ...

Winsor Consulting Group LLC

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Experience working in a Managed Service Provider (MSP) or multiclient support environment is a plus.

Next Step Systems

Help Desk Analyst, Tier 2-3

Centreville, VA · On-site

$20.25 - $27.75/hr

Help Desk Analyst, Tier 2-3, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for ... 3 days in the office and 2 days remote. This candidate does not need to have MSP experience ...

Ford Office

IT Help Desk Technician

Connellsville, PA · On-site

The IT Help Desk Technician serves as the first point of contact for clients seeking technical ... As part of a Managed Service Provider (MSP), this position supports multiple client environments ...

Interlink Technology, Inc.

Be Seen First

Level 1 Help Desk Engineer - Remote

Murrieta, CA · Remote

$20 - $23/hr

... 2 years of help desk, desktop support, MSP, or similar IT support experience preferred ... Paid holidays * Paid personal day during your birthday month * Training and professional ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

Help Desk (Data Entry) Location: Trenton, NJ 08625 Duration: Long Term • Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. • ...

TrovaSearch

Level One Help Desk

Mandeville, LA · On-site

$18 - $24.25/hr

Level I - Help Desk Tech Support- Melbourne to Vero Beach Position Summary The Level I Help Desk ... Prior MSP (managed service provider) experience a plus. * High school diploma required; some ...

Onsite Logic

$60 - $80/hr

... MSP) environment * - Advanced knowledge of IT and cybersecurity concepts * - Strong experience ... First contact close rate of 75% * 8 tickets closed per business day Identify and propose at least ...

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Day Shift Msp Help Desk information

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How much do day shift msp help desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for day shift msp help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Msp Help Desk vs Network Support Specialist?

AspectDay Shift Msp Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desk, remote support, client-facingNetwork troubleshooting, on-site or remote
Industry UsageIT service providers, MSPs, tech supportIT departments, service providers, enterprise networks

The Day Shift MSP Help Desk primarily handles client support tickets, troubleshooting software and hardware issues, and providing remote assistance during daytime hours. In contrast, a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure, often requiring deeper technical knowledge of networking protocols. Both roles are essential in IT support but differ in scope and technical depth.

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Day Shift Msp Help Desk jobs near you
Infographic showing various Day Shift Msp Help Desk job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Entry Level MSP Technician (Help Desk)

Troy, MI • On-site

Grid4 Communications
Telecommunications • 11 - 50 employees
Learn more about Grid4 Communicationsexternal

$40K - $57K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Provide first-level technical support to clients, addressing their needs efficiently and professionally

  • Assist with the monitoring, maintenance, and troubleshooting of clients' networks, systems, and devices

  • Document all work performed in the ticketing system, maintaining clear and accurate records

Job description

Entry-Level MSP Technician

Are you an aspiring IT professional with a passion for technology and a desire to learn and grow in the fast-paced world of Managed Services? We're seeking an Entry-Level MSP Technician to join our team and help us deliver outstanding IT solutions to our clients. If you're eager to build your skills, work with a diverse range of technologies, and make a real impact in a supportive environment, this position is for you! 

Key Responsibilities: 

  • Provide first-level technical support to clients, addressing their needs efficiently and professionally 
  • Assist with the monitoring, maintenance, and troubleshooting of clients' networks, systems, and devices 
  • Document all work performed in our ticketing system, maintaining clear and accurate records 
  • Collaborate with team members to resolve technical issues and escalate complex problems to higher-level technicians as needed 
  • Participate in ongoing training and development to improve your technical skills and stay current with industry trends 
  • Contribute to the implementation of IT best practices, ensuring our clients receive consistent, high-quality service 
  • Support the deployment and configuration of hardware and software, following standard procedures and guidelines 
  • Actively engage with the team, sharing knowledge and contributing to a positive, collaborative work environment 
  • Help clients understand and utilize technology to improve their operations and achieve their goals 

Requirements: 

  • Associate's degree in Computer Science, Information Technology, or a relevant field
  • Relevant entry-level technical certifications, such as A+, Network+, or MTA, or a willingness to pursue these certifications 
  • Basic understanding of Windows Server family, Microsoft 365, and current Microsoft Desktop Operating Systems 
  • Familiarity with networking fundamentals, including hands-on experience with routers, switches, and wireless infrastructure 
  • Strong problem-solving and troubleshooting skills, with a focus on providing excellent customer service 
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts in simple terms 
  • A genuine passion for technology and a commitment to continuous learning and personal growth 
  • Highly organized and the ability to manage multiple tasks and priorities 

What we'll bring to the table: 

  • Work-life balance, with flexible work arrangements and remote work options 
  • Vibrant company culture and a fun, inclusive work environment – our values are at the core of everything we do 
  • Opportunities for professional growth, training, and development, allowing you to reach your full potential 
  • Employee health is one of our top priorities! We offer comprehensive health benefits – medical, dental, and vision 
  • Generous time off, including 10 vacation days, 10 paid holidays, 5 paid personal/sick days, bereavement, jury duty, and military leave 
  • 401(k) with a competitive company match, helping you secure your financial future 
  • Business casual dress code and a modern, collaborative office space 
  • Regular team-building events, social activities, and opportunities to give back to the community


Salary Range: $40,000 - $57,850