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Entry Level Computer Help Desk Jobs in Colorado (NOW HIRING)

Ask IT consulting

Helpdesk /desktop Support -1

Denver, CO

$20.50 - $27.75/hr

... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... The NOC Technician will be an IT professional who provides technical assistance on computer systems ...

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. * Duties and Responsibilities: As part of the Information Technology Services (ITS ...

eCom Solutions Inc

Help Desk Support I

Golden, CO · On-site

$20.75 - $28/hr

Job Summary : eCom Solutions Inc is seeking a Help Desk Support I to provide technical assistance and support for computer systems and software applications. The role involves managing help desk ...

PostNet

Help Desk Specialist

Lakewood, CO · On-site

$25/hr

... computer-related issues. * Interview users to gather information, diagnose technical issues, and ... Help desk experience with demonstrated technical troubleshooting proficiency. * Experience ...

Fortidia US

Help Desk Specialist

Lakewood, CO · On-site

$25/hr

... computer-related issues. * Interview users to gather information, diagnose technical issues, and ... Help desk experience with demonstrated technical troubleshooting proficiency. * Experience ...

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are ...

Infojini Inc

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

Installs, maintains and supports computer software on desktop computers following defined ... Share information and ideas, communicate constructively about issues and problems, and help to ...

Crowdstaffing

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... Desk, and Mainframe. Due to the importance of this position, it is expected that a person ... computer systems, can multitask, work in a fast paced environment while providing excellent ...

Ask IT consulting

Help Desk Support I

Denver, CO

$20.50 - $27.75/hr

Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... of computer systems and software, customer service skills and knowledge of answering phones in a ...

Delta Health

Help Desk Technician - 1

Delta, CO · On-site

$25.42 - $36.45/hr

Support network connectivity and maintain computer and printer functionality across the ... Previous Help Desk or Technical Support experience. * Healthcare IT experience. * CompTIA A ...

Ask IT consulting

Help desk Technician

Denver, CO

$20.50 - $27.75/hr

The Help Desk Support Support Technician I position delivers support to end users to assist in ... Requires dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to ...

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All JobsComputer Help Desk JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Colorado

Entry Level Computer Help Desk information

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.

What cities in Colorado are hiring for Entry Level Computer Help Desk jobs?

Cities in Colorado with the most Entry Level Computer Help Desk job openings:

Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Helpdesk /desktop Support -1

Denver, CO

Ask IT consulting
IT Services • 51 - 200 employees
Learn more about Ask IT consultingexternal

$20.50 - $27.75/hr

Full-time

Re-posted 24 days ago

Job description

Company Description

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services.

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Job Description

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Additionally, this position installs and services hardware, software, and network components, which include personal computer, servers, printers, and other related equipment.  Diagnoses and repairs hardware and software problems on computers, peripherals and network equipment, and makes minor repairs.  Insures completion of problem resolution by using a Helpdesk ticket reporting system.  Other related duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:  Graduation from an accredited college or university with an Associate's degree in computer information systems, information technology, or other IT related field AND one year experience in computer help desk support.

 Experience with helpdesk tickets involving the following is preferred (not all is required however)

  • Hardware: laptops, desktops, printers
  • Spiceworks or other helpdesk software
  • Microsoft Office 2010
  • Windows 7 and/or 8
  • Sharepoint
  • Adobe Acrobat or other PDF writing software
Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

Social media

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